Hotel Shenzhen dengan Spa

Location location location! The hotel is located next to the subway station and two big malls. It ‘s just two stations away from the science museum and international art museum!! Breakfast is nice and staff is friendly. Unfortunately, I found two hairs inside bathroom, one on the sink and one on the toilet.

Stayed from 11-14 May 2026, room 4017. Breakfast selections can be better but service was excellent. The conceige Gavi was outstanding , he’s well informed and really appreciated his information and arrangement during our stay . Freda from the lounge was friendly and pleasant too with her service and recommendations. The front desk were accommodating with our request to extend our checkout . Overall, was a very pleasant experience and stay!

This hotel is beautiful and has a simple elegance to it. Many places to take pictures and look at the scenery. The room was so comfortable and I had a really nice massage. The service was friendly and helpful. My only drawback were some of the children were a bit noisy and it isn’t ideal for a couple getaway. There was one child screaming at breakfast and while swimming in the sea and his parents were not doing anything about it. Also the breakfast buffet that’s included needs to have more quality and better options. I do not feel it met a five star standard.

The room was very clean. The surroundings were pleasant. Facilities were well equipped and the front desk staff were friendly and attentive. You can also store your luggage free of charge definitely worth recommending

A stay to remember: The Mandarin Oriental, Shenzhen. Review of Mandarin Oriental, Shenzhen Reviewed yesterday There are hotels you visit, and then there are hotels that leave an imprint on your soul. The Mandarin Oriental, Shenzhen, belongs firmly and unequivocally in the latter category. From the moment I stepped into its soaring lobby, I knew this would be one of those stays that redefines what luxury hospitality means. Arrival and Reception First impressions matter, and the reception team at the Mandarin Oriental understands this with an almost intuitive grace. Jason Zhu greeted me with the kind of warmth that felt less like a rehearsed welcome and more like being received by an old friend who just happens to have impeccable professional instincts. His attention to detail was extraordinary — he had noted my preferences before I could voice them, and the check-in process was so seamless it barely registered as a process at all. Sicily and Marsh were equally outstanding, always present at just the right moments with a smile, a helpful suggestion, or a thoughtful gesture. Together, the three of them set a tone of effortless elegance that carried through every hour of my stay. In a city as fast-paced and forward-looking as Shenzhen, there is something deeply reassuring about a reception team that makes you feel as though time has slowed down just for you. The Club Skyline View Room If the lobby whispered luxury, the Club Skyline View Room declared it in full voice. Perched high above the glittering sprawl of Shenzhen, the room offered a panorama that genuinely stopped me in my tracks. Floor-to-ceiling windows framed the city's dazzling skyline — a forest of illuminated towers stretching toward the horizon, the lights of Futian and beyond shimmering like an earthbound constellation. I found myself drawn to the window repeatedly, at golden hour, at twilight, and again in the deep hours of the night, each time discovering a different mood and a different kind of beauty. The room itself was a masterclass in refined design. The palette was calm and sophisticated, with rich textures and thoughtful layering that felt contemporary yet timeless in the way the Mandarin Oriental has always done best. The bed was, simply put, superb — the kind of bed that makes you reconsider every mattress you have ever slept on and find them all wanting. Linens were crisp and impossibly soft. The bathroom was a sanctuary of marble and glass, generously appointed with the brand's signature amenities, and the soaking tub positioned near the window offered what might be one of the finest bathing experiences in southern China. Every detail, from the lighting controls to the turndown service to the quiet hum of climate perfection, spoke of a property that understands the difference between filling a room with expensive things and creating a genuine sense of place and comfort. The Mandarin Club Accessing the Mandarin Club elevated an already exceptional stay into something truly rarefied. The lounge itself is a beautifully curated space — serene, sophisticated, and blessed with those same sweeping skyline views that make this property so special. But what transforms the Club from a lovely room with good canapés into a genuinely memorable experience is its people. Chelsea Zhou is a revelation and deserves a special mention. Her hospitality instincts are pitch-perfect; she anticipated needs I hadn't yet articulated, and managed to be attentive without ever being intrusive — a balance that even the finest hotels in the world struggle to achieve. Priscilla Pang was equally impressive, radiating a genuine kindness and professionalism that made every interaction a pleasure. Whether it was the afternoon tea service, or the evening menu and cocktails, Chelsea and Priscilla ensured that every moment in the Club felt personal, polished, and quietly luxurious. I returned to the lounge far more often than I had planned, not just for the excellent food and drink,

The room is very tidy and clean, but the bathtub is a bit small when compared to other hotels with similar class. Location of the hotel is not bad and you can find a lot of shopping mall nearby. However you won’t try to walk outside during the summer time and probably go everywhere by calling taxi

Newly renovated hotel. Good location. Many restaurants and shopping in the area. Hotel staff are friendly, courteous and very helpful. They took great initiatives to assist us when we had some issues with our room. Looking forward to staying here again when we are in the vicinity!!!!

The hotel location is nice and is located right opposite to the windows of the world area. The hotel is at a walkable distance to the happy valley as well. The breakfast options are decent as well. Recommend for stay with family

We stayed two nights over the Easter holidays and overall had a nice experience, with a few notable downsides. The highlight is definitely the high-floor room (45–56 floors) with a fantastic view of Shenzhen Bay. Waking up to that view was a treat. The hotel is located in what feels like a business / science and technology district, which became very quiet during the holidays—something we actually appreciated. The staff are friendly. Despite the MTR exit being right at the hotel, there is also a proper covered pickup and drop-off area, making it very convenient for DiDi. This made getting around effortless. The room itself was modern and comfortable. We loved the cool glass-enclosed bathtub design and the proper, well-equipped shower. Greafuly bath salt was included. That said, a few things held the experience back: •Soundproofing is poor, as mentioned in other reviews. We could clearly hear housekeeping noise from the next room in the morning around 8ish 9am. •The snack bar concept feels outdated. Instead of charging extra for snacks, it would be better to simply include something unique and special in the room rate. •Surprisingly, there’s no capsule coffee machine, only basic drip coffee that requires boiling water—not ideal if you’re feeling lazy in the morning. We chose not to include breakfast, preferring to explore local food options instead. The robot service was a fun and interesting touch now.

It was pretty nice and spacious hotel room, clean with nice city view.I would just say it start to becoming a bit old maybe , with bathroom shower being a bit old .Staff was nice but unfortunately no one speak any English so communication is difficult even with translator...Would be lovely to have some lobby staff speaking a little bit of English .Great price room look like some International hotel with elegant and tasteful decor like executive style .The included breakfirst was disappointing though as not a buffet or have any international features .Chinese local style but what we could eat was good and well made . So overall experience was great.