Hotel berhampiran Chengbei Sports Center, Suzhou

酒店服務非常好，很熱情，服務態度特別棒，整體還是十分舒適的。酒店乾淨寬敞明亮，設施方便，服務好的沒話説，熱情，效率高，基本有求必應，同等價位性價比超高，住的很滿意！

滿意的酒店入住體驗 這次入住酒店的經歷相當不錯！酒店的環境和衞生讓我印象深刻。寬敞明亮的大廳，地板乾淨，內飾温馨舒適。辦理入住時，工作人員態度熱情友好，手續簡單快捷。 客房的衞生狀況良好。床單被罩乾淨，房間設施齊全，生活用品擺放整齊。 酒店提供兩種早餐選擇，味道不錯。正餐菜品美味，餐廳環境舒適，服務人員熱情周到。 總的來説，這次酒店入住體驗令人滿意。衞生、環境、服務和餐飲方面均表現良好。如果有機會再次來到這個城市，我會考慮再次入住這家酒店。

The hotel is clean and the staff are helpful. They gave us christmas gift. The service always clean our room. However, I am not comfortable with the pillows they have and it is quite hard. The breakfast has not much western food to offer. Te he locayion is not that convinient no fastfood store or starbucks near to this place. But all in all it was fine

Great location, just outside subway station and across the street from Suzhou Central Mall. The staff was superb, particularly a young male staff (didn’t get his name) that tried his best to accomodate our request with a mix of English and Mandarin. Him alone made our stay 5 stars. The breakfast was a new experience to us with a chinese style breakfast. Room was big and comfortable. And there was a fountain show just outside the hotel every night. The only lacking parts was they don’t have coffee and spoon in the room (only tea)

It was another excellent stay. I got special discount for breakfast by Doris, Guest Services Manager, and extraordinary service from Jagger, Front Desk. All in all very good. looking forward to my next stay!

If you’re looking for a perfect 4 star venue in the city centre then look no further! This place is a good bargain all round the year and even in peak seasons. I am going to split my review into sections so bare with me. 1) Rooms: The outdated the rooms need a serious paint jobs and the couch is quite “scratchy” material wise. Despite the interior eye sore, the flats are quite cosy with everything you need. Scenery wise , those who aren’t afraid of heights request the balcony rooms ! Maybe they don’t have the views of the shanghai centre shopping mall but the evening breeze did put me to sleep like a baby! Also the television was well packed with nostalgic movies , I really enjoyed the entertainment. Although the TV volume doesn’t go too loud , I guess it’s good respect to the neighbors some of who are long term tenants. 2) Service: Impeccable. The people here, although clearly overworked are so nice! The housekeepers are all so wonderful ! They were the ones who let me come back to a clean flat everyday , really it was a piece of home with a whole lot of help! For shampoos and conditioners and shower gel you would need to let the front desk know you need it, so please keep that in mind! 3) Breakfast: Just enough for survival , I’m quite particular about my tastes in food where the buffet options were too less and unfortunately not too tasty. But I was able to survive…I really hope they can fix this though cause the place although cheaper than others isn’t exactly cheap as well. If you want a good breakfast spread , you will be left heavily disappointed. There’s a lot of cost cutting the hotel group has done and it’s obvious…I hope Ascott takes this into consideration cause it’s not good to have better hotels around the world but keep smaller cities forgotten and tightly budgeted!! Suzhou is quite expensive than other cities due to the constant influx of tourists. I don’t usually write much for my reviews but In this case I seem to care after seeing the overworked hotel staff and the poor conditions around them. Come on Ascott do better. I initially was tempted to give a 3/5 review stars but it’s the people that pushed it up.

This hotel is very nice as it is located close to the Suzhou office parks. It has a nice view of the central courtyard in the back. The breakfast is good as they have a perfect mix of Chinese and western options like eggs and bacon, and they have forks and knives. There is an outdoor plaza mall with a lot of good restaurants right across the street. There is a KFC and Starbucks there if you need it. Usually at least one person can speak English at the front desk and they are very friendly. The rooms are clean and spacious and they give you 4 bottles of water every day. I would recommend this place.

The location is very good, you can get around with the bus or walk around to the town. The staff was very kind and helpful. Thank you to the Assistant Manager Ms Sima for helping me and assisting me throughout my stay at the hotel. I could also leave my luggage free of cost for 24h after check out and pick it up later. I really liked the staff but the room I got was smelly at first but Ms Sima changed it for me and was very helpful.

看到評價不錯才決定入住，結果真的沒有讓我失望，免費幫升級了房間，房間不僅寬敞乾淨，還很安靜，配套設施也很齊全，洗衣房有洗衣機、烘乾機、熨燙機，配的洗衣液、柔順劑、消毒液和內衣洗衣液都很好用，洗衣機和烘乾機有很多台，不用排隊等候真的很贊👍。還有健身房也配有擦汗的毛巾和飲用水，非常貼心。晚上還有免費的深夜粥供應，雖然沒有去吃，但對於這樣服務真的很喜歡啊。

The location is very close to train station. I could hear the train coming into the station from my room. When I asked front desk to switch room, I was told they were booked up. However I did see rooms available for booking from online. So apparently they just didn’t want to switch for me.