Hotel berhampiran Hundezone Thonetgasse, Vienna

Stayed here for a business meeting and the hotel provided a very good level service. The meeting room was welk equipped, always freshly stocked with refreshments and the buffet business lunch was absolutely wonderful, great selection and excellent quality. The rooms are basic but have large, comfortable beds. The see-through shower doors are a bit unusual so sharing rooms becomes a bit tricky. The Kagran metro stop is only a few minutes’ walk away so this hotel is also a good base for tourists who want to explore Vienna, in less than fifteen minutes the metro takes you to the Stephansplatz.

Alles was man braucht, hat dieses Hotel. Es liegt in Floridsdorf, einem schönen Vorort von Wien. Mit dem Nahverkehr in wenigen Minuten bis in die Innenstadt. Neues Hotel, erst vor vier Monaten eröffnet. Sehr stylisch und modern. Das Personal überaus zuvorkommend und freundlich. Es gibt Zimmer im Souterrain mit Terrasse. Klein, zweckmäßig ohne überflüssigen Luxus, aber mit allem, was man braucht. Schöne Lobby, auch sehr stylisch. Rezeption 24 h mit kleiner Bar. und kleinem Frühstücksbereich. Frühstück alles sehr frisch, aber mit 15 Euro schon preislich anspruchsvoll. Überhaupt wird im ganzen Haus sehr viel Wert auf Nachhaltigkeit gelegt. Besonders entzückend ist der kleine Second Hand Shop in der Lobby. Toller Aufenthalt, komme im nächsten Jahr gerne wieder.

We had a wonderful stay at The Melia. The hotel is a little further out of town but was perfectly located for our conference and has a good transport link into the Inner Stadt within 10mins Room was perfect with a lovely bed and all amenities required. Staff were really friendly and professional. Special thanks to Lana who works in the rooftop bar who was really friendly and kind. Great job to all the staff at Melia Vienna.

Community events and the conditions of the hotel were good. But there are two things, that really bothered me during the stay. 1- I stayed at the hotel between 14-28 May 2023 and the nights were cold during that days. When I went to the reception desk to tell them I got cold and the heating system doesn't work. The only thing he said at the desk was the heating system is just for cooling the room. and he suggested me to turn it off and close the windows with a laugh. I think it was too rude. 2- I was staying in an extended stay and my card didn't open the kitchen's door. When I asked the person in the reservation area, the responsible person in there told me ,that I can't use the kitchen facilities because I have an extended stay. At the last days of my stay, I learned that I can use the kitchen. Those 2 things are the reason that I won't stay again at that hotel.

Ottimo hotel comodissimo per stazione hauptbanhof. Camera design molto carina .. bagno con pavimento riscaldato e bella cabina doccia . Staff alla reception molto gentili e disponibili .

Nous connaissions le groupe citadines en france et nous n’avons pas été déçus de leur service à Vienne. Au niveau des appartements, nous avons testé studio de luxe et studio superior(avec terrasse) pour 3 personnes. Les appartements sont spacieux, décorés avec goût et la literie est comfortable (même le canapé-lit). Au niveau de l’emplacement, même si un peu excentré, la proximité avec les transports est parfaite. Le tramway 1 se situe à 2 minutes à pieds et vous permet de rejoindre le centre en moins de 15 minutes. Il y a plusieurs supermarchés a moins de 500m. Si vous possédez une voiture, quelques points à connaître: le parking de citadines est très petit et très vite plein donc a réserver tôt (le parking le plus proche est cher 3,60€/ heure 36€/jour). Dans la rue, le stationnement est gratuit le week end et la nuit de 22h à 7h. Si il y avait juste une remarque à faire c’est la machine à café. Cette dernière possède des capsules particulières (format professionnel nespresso) introuvables dans le commerce (seulement en ligne), il faut donc les acheter par lot de 4 a 3,70€ a l’accueil. Je recommande.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.