Hotel berhampiran Osterreichischen Werkstatten, Vienna

Man kan ikke bo mere sentralt i Wien, men rommet og frokosten trakk helheten ned; Det var vannkoker på rommet, men for förste gang opplevde vi at man måtte betale for te og kaffe!! Det var ikke utlufting på badet, og dårlig lukt om dören ble lukket. Dessuten var det dusj kun i badekaret - ingen god lösning for eldre mennesker. Vi spiste 4 frokoster, og bröd og rundstykker var ikke helt ferskt noen av dagene.

Grand Hotel Wien is the Hotel with big H, where We celebrate, relax, feast and taste. Grand Hotel Wien has always been our choice in Vienna for last 5 years, we spent here a magical Christmas, a colorful Easter, days off and holidays as well as business trips, so as Guests in the full cross-section of the seasons, we can say that every stay at the Grand is unique. It is a year-round hotel that accompanies Us 365 days a year and each season allows you to discover new charms of the hotel and Vienna. The hotel is architecturally set in the Belle-Epoque, being a combination of noble materials such as marble, gold, crystal and wood, remaining in the trend and atmosphere of places created by Sacher, Demel, Gerstner, where we can feel the real Vienna and its unique style. Returning to the Hotel after emotions at the Vienna Opera and Vienna Philharmonic, a lazy walk in the Rosegarten, a delightful tasting in restaurants and sweets in a cafe or a successful shopping marathon - always enhances the sensations of the senses and the true feeling of Vienna. The excellent location of the Hotel in Kaerntner Ring allows you to comfortably reach your favorite places on the map, explore all attractions by scooter, go straight to the picturesque trails for runners, and the view from the windows of the hotel suits to the street blends into the urban jungle to hear the voice of the city just before falling asleep & after waking up. Sleep quality is crucial factor to Us - the Grand Hotel Wien fully guarantees it with soundproof walls and windows, cosiness with carpeted floors, bedrooms separated by doors, satin linen and a traditional spring mattress with king-size bed. The SPA zone and gym for active people also guarantee privacy and deep relaxation. True pleasure of tasting great breakfasts, brunches, dinners as well as a maintained level of dishes served to the room in splendid porcelain. The restaurant level is worthy of distinction, the cuisine introduces innovations, various new positions on the menu and variations of the same classical dishes, which is highly appreciated by regular guests looking for flavors remembered from previous trip, but also diversions. The café with a piano note is a place of evening respite with delicious hot chocolate, pastries and tea blends. In this opinion, the human factor is important, the Grand Hotel Wien brings together a great team from the booking department, reception & front desk department, service staff & supervisors, restaurant teams - each person here surrounds Us with hospitality, kindness and a warm friendly atmosphere. Antonio Ruiz-Serra is a highly professional person with Spanish charisma making him a perfect combination to fulfill Front Office Manager. Privileged stay offers, surprises and an individualized approach are advantages for a returning guest, a member of the IHG club, previously affiliated with LHW. We would like to take this opportunity to Thank You Grand Hotel Wien for the time we spent toge

It is a beautiful hotel on a beautiful street in beautiful Vienna. No view from our window but the room itself is very stylish and posh) Location was great, too! Restaurant downstairs serving gulyash is awesome

This hotel was reasonably priced and in a safe location. There were several restaurants within walking distance and also a little grocery store across the street. It's not right in the middle of the action of Vienna, but those hotels are more expensive. We usually took about a $10 Uber ride to get to the downtown area. The hotel was very clean and quiet, except I could hear toilets flushing upstairs. The rooms are rather dated, it definitely had an '80s feel to it. The breakfast was delicious and served by a very nice staff. They had lots of breads, meats, fruits, etc and you could also order eggs cooked specifically for you. The staff at check-in was friendly, but no one ever offered to help me get a cab or get my bags out of a cab for me. I feel like they would have helped if I asked. The furniture in the entire hotel seemed worn and cheap. Every chair I sat in felt like it might collapse. They could certainly use some updating. For what it was I would recommend it.

Good location but not the best, however not far from the airport. Ask for high floor to get a view

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

非常好的酒店，個人強烈推薦。 開始還挺擔心的，這個價格在維也納市區真的不算貴，看評價也不都是好評，有點糾結想定另一家貴一倍的酒店，後來為了節約點訂了這家，但給了我很多驚喜。 另外出發前我改過行程，它家在我已經扣款後居然還能順利退款，簡直是我用攜程十年第一次感覺能把錢取回來，覺得很大方。 另外是在我落地維也納機場，被土航搞丟了行李，又冷又煩，又搞不定市內交通迷路了，最後從中心車站打車到的酒店，這樣的前提下，這家酒店的環境和景緻極大的安撫了我的情緒。 首先它很顯眼，綠色的棚頂在附近很醒目。其次我覺得房間足夠大，在我今年住了新加坡香港的小房間之後，甚至覺得巨大。雙床因為我是一個人還好，兩個人的話可能不大喜歡這種拼起來的大床。 環境很好，附近有家好吃的不得了的川菜。在維也納吃兩天麪包你就知道找到一家好的川菜多麼難得了。周天教堂會有禮拜日，注意週六買夠吃的，周天很麻煩，超市都關門。出門右轉五分鐘還有一家不錯的酒窖，可以自己選酒。 交通方面，出門右手邊就是一號線，去中央車站就一站路，挺好找的。 最後，最後一天我才發現房間裏有冰箱，前兩天我都是燒了水放窗外晾好…被自己蠢哭了簡直 總的來説，我會推薦這家酒店給所有盆友

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.