Hotel berhampiran Skulptur-Rathausmann-Kopie, Vienna

This hotel was reasonably priced and in a safe location. There were several restaurants within walking distance and also a little grocery store across the street. It's not right in the middle of the action of Vienna, but those hotels are more expensive. We usually took about a $10 Uber ride to get to the downtown area. The hotel was very clean and quiet, except I could hear toilets flushing upstairs. The rooms are rather dated, it definitely had an '80s feel to it. The breakfast was delicious and served by a very nice staff. They had lots of breads, meats, fruits, etc and you could also order eggs cooked specifically for you. The staff at check-in was friendly, but no one ever offered to help me get a cab or get my bags out of a cab for me. I feel like they would have helped if I asked. The furniture in the entire hotel seemed worn and cheap. Every chair I sat in felt like it might collapse. They could certainly use some updating. For what it was I would recommend it.

When I review a hotel I do so based on what i am looking for on the trip, on this trip I was looking for a nice hotel near to Vienna city centre with breakfast. Hotel & Palais Strudlhof ticked all the boxes. A 15 minute walk into the centre of Vienna with a tram line stop around 100 metres away. The rooms were fairly large and had all the amenities that you would expect, breakfast was varied with both hot and cold food. The area was pleasant and safe and had several bars and restaurants nearby. Overall if you don't want to pay the high prices in the centre then this is ideal. I would stay here again and also recommend the 1090 bar nearby in Bauernfeldplatz and the Rembetiko greek restaurant a 5 minute walk away

My destination at this Hostel was beautiful! Comfortable beds, helpful personal, very cool location - 10 min from city centre and also very quiet district. Fast check in and check out, there are chilling room with snacks and drinks. Thank you for everything! I will definitely come back next year!

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

非常好的酒店，個人強烈推薦。 開始還挺擔心的，這個價格在維也納市區真的不算貴，看評價也不都是好評，有點糾結想定另一家貴一倍的酒店，後來為了節約點訂了這家，但給了我很多驚喜。 另外出發前我改過行程，它家在我已經扣款後居然還能順利退款，簡直是我用攜程十年第一次感覺能把錢取回來，覺得很大方。 另外是在我落地維也納機場，被土航搞丟了行李，又冷又煩，又搞不定市內交通迷路了，最後從中心車站打車到的酒店，這樣的前提下，這家酒店的環境和景緻極大的安撫了我的情緒。 首先它很顯眼，綠色的棚頂在附近很醒目。其次我覺得房間足夠大，在我今年住了新加坡香港的小房間之後，甚至覺得巨大。雙床因為我是一個人還好，兩個人的話可能不大喜歡這種拼起來的大床。 環境很好，附近有家好吃的不得了的川菜。在維也納吃兩天麪包你就知道找到一家好的川菜多麼難得了。周天教堂會有禮拜日，注意週六買夠吃的，周天很麻煩，超市都關門。出門右轉五分鐘還有一家不錯的酒窖，可以自己選酒。 交通方面，出門右手邊就是一號線，去中央車站就一站路，挺好找的。 最後，最後一天我才發現房間裏有冰箱，前兩天我都是燒了水放窗外晾好…被自己蠢哭了簡直 總的來説，我會推薦這家酒店給所有盆友

Amazing and value-for-money! Will definitely recommend. Friendly staff, rooms is very clean and even had a nice view on 12th floor. They also helped to keep the luggage before check-in and after check-out. Breakfast also have good options, though sometimes might be a bit crowded. Location is just in front of 2 Trams, which one of them going to Train Central Station (Wien Hbf) directly. Also metro is within 5min walk. Besides that there are multiple Lidle or Billa supermarkets within 5min walk, and the Mariahilfer shopping street is just next to hotel. Would like to be back again!

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.

We liked Hilton Waterfront overall but please see some good things and areas of improvement: - Leon and Maria at main reception are really good and excellent. They do everything to take care of guests and do best effort. Hilton Management should award them for their excellent job. - Natasha in Executive Lounge is also very good in her work. She looks at minute details and ensure every guest is taken care very well. She is excellent and Hilton Management please take note of her good work. - Overall Hilton Waterfront has water problem that is either extremely hot water comes or extremely cold water comes and it not easy to get it fixed. Please improve it. - Many things such as phone in room, lockers in Sauna area etc does not work and someone needs to check them on regular basis to ensure everything is seamless. Overall we liked it. Due to above mentioned people, we loved our stay and ignored any hick-ups.