Hotel berhampiran Sterbehaus Wilhelm Wiesberg Volksdichter u. Reformator, Vienna

Based on our great memories from the Max Brown hotel in Düsseldorf, we decided to book the Max Brown hotel in Vienna for our long weekend in April 2023. We booked a room in the category “extra large” for around EUR 1’100 for the four nights. To take the positive things first, for those of you who know the concept of Max Brown, you know what you get and the beds are among the best that I have experienced in a hotel. Arriving at the hotel Thursday evening, we were welcomed at the reception with a “be right back” sign and in my personal opinion, slightly too loud “cool” music from the Seven Nights restaurant. After around 5 minutes the front office lady came, dropped her phone and keys onto the desk and disappeared into the restaurant. After about five more minutes, she came back and greeted us with an uninspiring “welcome”. She quickly checked us in and we left for the room. The extra-large room in Max Brown are spacious with their typical decorations but without the basic amenities (makeup remover wipes, cotton ear sticks, etc) that you’d expect in a room. And during the stay, the bedsheets was not chanced for the 4 nights, basics such as toilet paper was not filled up and the used towels was taken by the cleaning personnel but not replaced. The minibar was also empty in case you like a sip of water on arrival or in the morning (don’t really get why the minibar is running when empty considering the cost of electrity). After arriving to the room, I tried to call to the reception, but no-one answered the phone (this happened also on the second night of our stay). In general, you felt a certain disinterest from the staff (with an exception of the guy at check-out). On the second night, we wanted to try out the restaurant in the hotel. We reserved a table on the Max Brown webpage and got the answer “in progress”. When inquiring about the reservation at the reception I was informed that the restaurant has absolutely nothing to do with the hotel. However, the lady at the restaurant found that she was also not responsible for a reservation inquiry made through the hotel website. FYI: The restaurant is located in the middle of the hotel. Catch-22? So if a great bed is the only thing that interest you…. I, for that sake, think you could expect more for an average price of EUR 275 per night. Hence all in all, the 2 out of 5....

hotel modesto al primo piano all’interno di un condominio in una traversa della Mariahillferstrasse, strada animata dai negozi di giorni ma di sera non proprio raccomandabile. non si spiegano le quattro stelle che sono attribuite all’hotel. Reception all’ingresso nelle stessa piccola stanza dove si fa colazione. Tra i tavoli della colazione si lasciano i bagagli al check out. Asciugamani lise e maleodoranti, vecchia moquette in molte stanze, colazione assolutamente povera con prodotti senza alcuna qualità, spesso del giorno prima (a noi è capitato pane raffermo). Brioche da confezione di supermercato. Almeno abbastanza pulito in generale.

The staff were very helpful. They could help us out even though we do not speak German. The check in and check out was quick, the breakfast was plenty and had a lot of varieties. Plus point for the DIY, fresh waffels. We were not staying long enough to try out all provided services, but what we tried was good.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

When I review a hotel I do so based on what i am looking for on the trip, on this trip I was looking for a nice hotel near to Vienna city centre with breakfast. Hotel & Palais Strudlhof ticked all the boxes. A 15 minute walk into the centre of Vienna with a tram line stop around 100 metres away. The rooms were fairly large and had all the amenities that you would expect, breakfast was varied with both hot and cold food. The area was pleasant and safe and had several bars and restaurants nearby. Overall if you don't want to pay the high prices in the centre then this is ideal. I would stay here again and also recommend the 1090 bar nearby in Bauernfeldplatz and the Rembetiko greek restaurant a 5 minute walk away

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.

Good location but not the best, however not far from the airport. Ask for high floor to get a view

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.