Hotel ini mempunyai lokasi yang sangat baik, sarapan yang pelbagai, dan mereka hanya mempunyai kolam renang dan sauna. Mereka mempunyai cara untuk mengambil beg anda sendiri, lihat, terdapat lif, dan pergi.
This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
Hotel berhampiran Tunjungan,Genteng37.5% pelancong memilih kawasan ini
RRina Aripin2026.04.09
Not really satisfied, service could be better.
Reached at 4pm (indoesia time) to check in, was asked to wait as the room is not ready. Waited for 10mins which is okay.
Card only given 1 - not convenient when we arranged inhouse massage as one of us need to stay in the room with the massuer while my husband went down to pick up another masseur and the room went off pitch black.
Breakfast - eggs ran out by 9am, and was told that there will be no more eggs
Checkout day, called reception around 10am - request for additional mineral bottle for drinking but was told that we are checking out today and we would need to purchase the bottle.
Checkout - was running 5 minutes late, reception already called asking to check out now.
Bed and pillows are okay and comfortable to sleep. There’s international plug so you can use if you’re using 3 pin plug.
Location is perfect, just across the Tunjungan Plaza but nothing nice to shop. Just boring.
Service could be better, but definitely not returning for us.
Bilik adalah seperti yang ditunjukkan seperti dalam gambar, mempunyai semua yang disebutkan juga. Yang penting, aircond sejuk 👍🏻
Suka kerana hotel menyediakan sokongan individu 🤣
Lokasi sangat mudah diakses dan anda boleh pergi ke mana-mana dengan pantas dengan GoJek.
Indonesia offers relatively affordable prices, which allows us to enjoy such a nice hotel without spending too much. With a shopping mall right downstairs for convenience, we really wish we could stay longer if time permits.
Hotel berhampiran Tunjungan,Genteng37.5% pelancong memilih kawasan ini
PPengguna Tetamu2023.12.28
Kamar lokasi bf uda okeeeee bgtttt tapi dpt pglaman ga ngenakin dr karyawannya. Voucher sy include bf . 2x dikonfirm kalau voucher tidak include bf (dikarenakan rate yg saya dpt terllu Murah utk pakai bf ) ngmg rate via tlp. Ga sopan sekali si lbh baik ke hotel bintang lainya aja msh bnyak yg pleyanan masih Okeee. Thx
My wife and I stayed 12 days all up the staff were amazing the resort was clean and had everything we needed there was a amazing choice of food and a gym that had enough equipment to keep the weight down and well priced.
On our next visit to Surabaya we will not hesitate to stay at the bumi resort highly recommended 👌
Hotel berhampiran Jemursari,Wonocolo37.5% pelancong memilih kawasan ini
DDimas Wahyadiatmika2024.03.04
Ini adalah kali pertama kami menginap di hotel ini, apabila kami tiba kakitangannya sangat baik, mereka banyak membantu kami dalam proses daftar masuk dan ia tidak mengambil masa yang lama sehingga kami akhirnya tiba di bilik kami.
Bilik itu standard dan kami mendapat pandangan belakang hotel, ia adalah sungai dan beberapa kawasan jiran, tetapi pada waktu malam, ia adalah pemandangan yang lebih baik. Ia bersih dan kemas, kebanyakannya sudah ada dan kami hanya perlu menyelesaikannya dahulu. Sebenarnya ia agak menyenangkan untuk tinggal di sini, suasana untuk berehat dan berehat cukup di sini.
Sarapan paginya juga cukup enak, kami mendapat beberapa bufet Indonesia dengan banyak pilihan, rasanya enak dan cukup memuaskan.
Izinkan saya memberitahu anda tentang beberapa perkara yang menjengkelkan yang berlaku kepada kami, pada tengah malam kira-kira jam 2 pagi terdapat beberapa tetamu yang cuba memasuki bilik kami, saya rasa mereka mabuk dan memilih bilik yang salah, ia adalah beberapa kali, sehingga mereka menyedari ia adalah salah bilik, ia tidak mengganggu kami, tetapi isteri agak terkejut,
Tetapi secara keseluruhan ia adalah pengalaman yang cukup untuk tinggal di sini, pasti mungkin kami akan memilih hotel ini lagi untuk penginapan kami yang seterusnya, terima kasih
Hotel berhampiran Tunjungan,Genteng37.5% pelancong memilih kawasan ini
LLenda Yusof2026.04.05
Our second stay at Platinum Hotel Tunjungan was once again a pleasant experience. We were warmly welcomed by Ms. Puteri at reception, who remembered us from our previous visit—this personal touch made us feel truly valued.
We were happy to receive a room upgrade, and overall, the room was comfortable. Breakfast was enjoyable with a good variety of options. The bellboy was also very helpful and attentive throughout our stay.
There are a few areas that could be improved. The internet connection was quite slow, the room is not fully soundproof, and the bath towels could be upgraded. However, we really loved the pillows—they were extremely comfortable and made our sleep very restful.
Overall, we had a great stay and would consider returning again.
Hebat
237 ulasan
9.3/10
Harga bermula
HK$ 375
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di East Java
Terokai Ulasan Tetamu Hotel di East Java
Lihat semua
8.6/10
Very Good
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
XXianguangのwoniuThe Westin Surabaya was our first stop in Indonesia, and overall, it was fantastic! 🤗 The only minor drawback was that the room felt a bit on the small and compact side. However, the breakfast spread was amazing, and the location was super convenient. Right downstairs there's a huge complex, which made everything very accessible and easy to get around.👍
GGuest UserDelicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel.
The menu food sounds unappealing, but all 7 lunch and dinners were so good.
You have to try the chicken satay, which is soft and has white clean meat.
The tuna is melted and panini is so fresh.
The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed!
Her tempong chicken is yummy and fresh! Feels like it's directly from the farm.
Nasi goreng must not be missed!
Papayas seem to be in the season.
Fried bananas covered in coconut flakes are not to be missed!
In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them.
I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English.
May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby.
This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you.
I think the Indonesian and Javanese meals are better than the breakfast menu.
Breakfast pancake and American breakfast normal only.
They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling)
If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too.
The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko.
The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea.
There are corn fields beside the hotel.
They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras
(+ spiders).
Aaloysius alfaThe building in some areas, like the kids' playground, was dirty, small, messy, incomplete, and the toys were broken. Several other areas were also quite dirty. The service wasn't very friendly and was too strict. For breakfast, many hotels offer it for free for children under 12, or at least have a special child's rate. When I chatted with marketing, it seemed like there was a price for children, but on the day itself, the staff told me to pay the adult price.
GGuest UserThe room was clean and smelled fresh, the receptionist was friendly, and all the staff were incredibly helpful. Such great value for money! I'll definitely be back again!!! 🤗😍🥰🥳
HHook OneStayed there for 3 nights. Check-in was quick. Room amenities were just average and I noticed the bath towels were clean but need to replace as it looked slightly ”brownish” and slightly worn.
Breakfast was just average selections. And selections did not change for the 3 nights I stayed there.
However, it was a nice hotel and welcoming.
MMichelle JoanI cant comment much on this hotel because i only go there to sleep at night and catch up morning flight the next morning. Breakfast is simple not many choices.
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
RRF-27This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
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