Staff was friendly.
i paid for the breakfast - got a bag of food including a drink, a bread, an apple, a small box of granola and jam, and a yogurt and a free access to coffee machine - nothing fancy but good enough to feel full and energised.
i was pleased to be able to choose the room type (upper beds or lower beds).
i particularly enjoyed using the kitchen and the common area as the design was so nice and well-equipped. i was able to make my own meal there.
Highly recommended!
I loved this hotel and wouldn't hesitate to recommend it! One of the outstanding features is that they give you a cell phone to use during your stay. The phone already has helpful apps installed for taxis, restaurants, etc. We are from the US so did not have international cell service so having this phone with us was helpful, especially for using maps. Reykjavik is a walkable city, and the hotel is located on the most popular street, so it has easy access to everything. The staff was very helpful and there is also a bar/restaurant onsite with amazing cocktails. There is an included breakfast buffet which featured hot and cold items. We had a room on the 4th floor that included access to large patio. We loved this feature as we could wake up and go outside to check the weather and enjoy the views of the mountains and water in the distance. The hotel was also extremely clean. Another nice touch was that they knew we were celebrating our wedding anniversary so when we entered our room, we found a bottle of wine, chocolate and romantic decorations!
I was so happy with my stay! We had an issue with some people near our room, but a staff member helped us immediately and even moved us to the best room in the house. We were so grateful for their kind and understanding attitude. I could truly feel their support and willingness to help. The room was clean with no problems at all, and the breakfasts were great! Thank you for your excellent service
A good stay overall! A nice hotel just on the outskirts of town. Nice foyer area and the room itself was clean and good. Reception staff were okay without being exceptional. Shower water was slow to run away.
It's very clean and tidy. The hall is very good. The only beauty is that the sound insulation is a little bad. You can hear the sound of the next door and the corridor.
We had a pleasant stay overall. The check-in staff were extremely friendly, warm, and helpful, making a great first impression. The hotel is centrally located, which made getting around very convenient. Parking is available at the back of the hotel on a first-come, first-served basis, and we were fortunate to secure a spot. Breakfast offered a good selection and was enjoyable. The main drawback was the balcony door, which opens onto a shared corridor, so we weren’t able to leave it open for ventilation. Aside from that, a comfortable and welcoming stay.
The room is a good size, very clean, warm comforter, nice TV, clean bathroom.
But! Poor lighting, no in-house telephone, no instructions for remote.
But, the receptionist young man is full of information, very well spoken, and took care of my needs.
The breakfast, an avocado toast, and coffee were excellent. So good!
I would recommend the hotel as its location is super.
I had a fantastic stay at Bus Hostel Reykjavik! The atmosphere was welcoming, but what truly stood out was the incredible staff. They were consistently friendly, helpful, and went above and beyond to make my trip easy.
A huge highlight was their flexibility with my travel schedule. Even though I checked out at 10:00 AM, they graciously allowed me to hang out in the common areas until my 6:30 PM flight. This made my final day in Iceland stress-free and much more comfortable. Highly recommended for any traveler looking for great service and a hospitable vibe!
The hotel is really well located. The staff is polite and helpful. Breakfast is awesome. The only concern is that the hotel has no dedicated parking but that’s something we were aware of before booking. Found closeby street parking!
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