Hotel Dengan Wifi di Kumamoto Prefecture, Japan

Good location : 3 mins walk from aso station. The room was clean. Shampoo, conditioner and body wash are provided but towel can be rent for 100 yen. You can see nice view of mountain from room.

Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations. 1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka. 2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash. 3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door. 4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use. 5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver. 6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.

As the first stop of my birthday trip, I chose Aso. Having previously worked as a hotel management professional, I had high expectations for the hotel’s facilities and services. My stay at Kakuman Hotel, along with my traveling companions, was thoroughly enjoyable—from check-in to the overall amenities, everything exceeded our satisfaction. The staff we encountered were exceptionally friendly, whether at the front desk or in the restaurant. Additionally, experiencing hot springs for the first time left us feeling deeply relaxed. Thank you to Kakuman Hotel for adding color to my journey.🙏🏼 While every aspect was highly satisfying, there was a minor shortcoming: the majority of diners in the restaurant were Korean tourists. On my second night, a small incident occurred during dinner. The server assigned me a seat where only tableware and a departure-time notice were placed. After I retrieved my food, I found three Korean guests (two elderly individuals and a middle-aged man) preparing to sit there. I was confused whether I had taken the wrong seat or if there was another reason, so I asked the guests. Unexpectedly, the man loudly called over the female server who had arranged the seat and sharply questioned her in Japanese. The server later found me the correct seat, which was at the table adjacent to the three guests. I felt deeply sorry for the female server being unjustly scolded, and I also did not understand why the Korean man needed to accuse her in such a loud tone—I would have been happy to apologize for my misunderstanding. Regarding the above incident, I would like to offer a suggestion: the tables in the restaurant are each equipped with a bucket of tableware and wet wipes, but there are no numbers or markers to identify the assigned seats. Guests can only rely on placing their own items or memory to remember their seats. I believe I am not the only one who has encountered a similar issue, and the hotel may consider adding markers to each table to make it easier for guests to recognize their assigned seats.

The room is new and clean, providing a comfortable stay, though it is a bit crowded for two people. The location is nice, with the shopping streets nearby, having multiple restaurants and convenience store opening till midnight. However, it is quite hard to find a parking lot in the nearby, especially during weekends.

The hotel is conveniently located near the city center, with shopping right downstairs. The triple room we stayed in was a decent size, but the bathroom drain had a really unpleasant, garlicky smell that I absolutely disliked. The public bath was a bit chaotic and not a hot spring; it had a strong bleach odor. You get what you pay for, I guess. The hotel's partner parking next door had a height limit, and the other partner lots were too far and not much cheaper. The next day, I just parked in the non-partner lot across the street, which was only about 200 yen more for the night.

Pros- spacious villa, quality bedding and large private indoor onsen( see picture 13). We also like the public outdoor onsen in the sister ryokan nearby. There is a little cafe there you can buy drinks and coffee, run by an adorable old couple, very nice and polite. We spent a lot of time there just chilling and listening to the music. Cons- Living room: we were only able to book the western style villa as it’s a little last minute trip. The living room is basic, bland, with sofa, instead or tatami. Our room 512 is next to the car park. Parking lot in front of your main door is not very pleasant. Food : just soso. Nothing extraordinary. See picture. No horse sashimi, the presentation of the steak is really ordinary - disappointing. Perhaps because we had such an amazing meals in the previous ryokan this became a massive letdown. Dinner served in a large public dining room, lack of the privacy and intimacy ther ryokan provide ( we had private dining room in another ryokan 野之花during this trip). I got to see other couples but also feeling like we are being watched. Service- served by young people, not much attentiveness you would expect in traditional ryokan, lack of the warmth and ritual. Reception- 3 star at best. A basic room with uncomfortable chair while you wait to be checked in. We arrived around 2:30pm, and was told that check in can only start at 3pm, and please wait. So we sat at the hard chair and forced to watch the promotional video until 3pm. Conclusion - 3.5 star ryokan, not the most exciting or exclusive villa we have stayed. Maybe it would get better once the trees grow thicker and staff better trained. The sister Ryokan nearby has better feel of environment and feels more established.

Really nice place to stay in, exclusive experience, you don’t really need to do any onsen hoping if you stay here, one private onsen booking per day which means 2 booking for one night stay and you have got guest only public onsen which alternate each day. They were kind enough to accommodate our vegetarian diet even though they weren’t too happy about that because they had to change their whole menu, so I would suggest checking with them before making the booking. Overall, definitely worth it.

Great, near to JR station. For the price we paid ~15k JPY compared to 6k/night hotel, service provided by the 6k hotel better than it. This hotel has no onsen. the bathroom only provided 1 sanitary bag and never replace and clean it after 1st day compared to the cheaper hotel gave 4 bags. bathroom ventilation not so good, almost suffocated with vapours when shower+Dusty ventilation filter film. Complimentary 2bottles of water for each night stay but ended up only replace 1 bottle for us. Breakfast wide selection and high quality but everyday same, so if u stay longer better don’t take their breakfast. 2 out of 4days long waiting to be seated, bcoz no one at the reception. Beyond this, some lobby receptionists were fluent in English and ready to help was a top notch. I have a good sleep in this hotel. For 4 nights stay can pick any day u like to have 1 free cleaning service, this was great. Anyhow, thank you for serving.

I finally realized my long-held dream of staying here, having booked the room over half a year in advance. Its location is indeed quite remote, nestled deep in the mountains. Upon arrival, a car picked us up directly from the hot spring bus stop, and the elderly driver was incredibly warm and friendly! The heavy rain on the day of our visit truly enhanced the ambiance. The room itself was incredibly spacious. Surprisingly, even in June and with the rain, it got so cold at night that we needed to turn on the air conditioning. The cuisine was also quite sophisticated. Dinner was exquisite, though the portions were a bit on the small side, leaving me not quite full... The private six-foot outdoor bath was absolutely unforgettable – a definite must-book! If I had to nitpick, for a price tag exceeding 3000 (currency unspecified), I expected the service to be a touch more enthusiastic and friendly. I couldn't shake the feeling of being treated slightly differently (compared to what I observed for local Japanese guests and Westerners). Having stayed at no fewer than 10-20 hot spring ryokans in this price range, I'd say claims of 'superb service' are a bit of an overstatement. Overall, I'd give it an 80/100, and despite the minor points, I still highly recommend it!

The location is a bit out of the way. From JR Aso Station, you can take a bus and get off at Uchimaki Station (about 20 minutes) and then walk for five minutes to get there. The surrounding environment of the hotel is very quiet, surrounded by countryside, the interior decoration is exquisite, and the rooms are very comfortable. There is a small courtyard landscape in the middle, which is very suitable for sitting on a chair and dazing. There is a family hot spring available for use. The hotel's meals are mostly Kumamoto's local cuisine, which is very suitable to my taste. The service attitude is very good. There is only one Nepali guy who can speak English, but the service attitude is really warm and impressive. All in all highly recommended!