The hotel is rather aged, especially the lobby. The lighting is quite dimmed in the room as well. It is nevertheless located very close to the tourist area.
Location is not fantastic. Staff especially the Japanese staff are not helpful. The non-Japanese staff are kind to help but seniority not there, had to obey the Japanese senior.
Nice cozy hotel with a lot of benefits but some space for improvement. Breakfast is okayish, matress is fine, location couldn't be better.
Other positives:
Attentive staff, great lounge on the roof floor with tea and coffee available, laundry with congestion monitoring, someone will appreciate local alcohol tasting. The lighting in the room is soft. Great japanese robes in the room!
Negatives:
-Youtube in TV constantly freezes
-Opening hours of most facilities are upsetting. Don't understand why you can't access this facilities most of the day.
Why you can't play pool or workout in the gym until 3 p.m.?
-Female onsen is worse, than men's. How so? No sauna, no Dyson fans for women. And can you please place any type of clock in onsen. If you ask people to leave at midnight, they better know how long until midnight.
-Only three bicycles for rent and they are not well maintained, have a lot of rust, make squeaking noises and so on.
-Sadly, the gym does not deliver. Can you please at least add some more heavy dumbells and add a pull up rack.
Overall it was a pleasant stay. I really wish they would fix these minor issues.
The staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
5 starts hotel, staff are helpful and welcomed. The location is very good, near the train station, aeon mall and big camera is within 5 mins walkable
distance. The hotel is aged but well maintained. They provide parking at the basement of the hotel. We had a good stay there.
It was clear that the hotel has seen better days and has not been modernized in a while. But the room still offered a lot of space with an especially big bath area with a jacuzzi. The home theatre system was amazing. The location is not the best, being in a rather industrial area. Hand soap was missing, but the rest of the amenities were great.
The location is amazing. The hotel has a carpark and a lovely Japanese style buffet breakfast with a few western options as well.
Our room was a non-smoking room, but the smoke smell was there...and at the lobby you could smell an unpleasant fish odor from the restaurant. Level of cleanliness not the best, but still decent.
Good value for money.
Best location with excellent restaurants and bars all around. lawson just is across the street. Hotel has a tax free pharmacy/combi store attached. elevator parking is round the corner. Size of room is good, there are 2 pillows for each guest. one is a regular pillow and the other is a buckwheat hard one.
Best location and surrounding of the hotel is very beautiful and peaceful. Service is good although the room is quite small for two single beds. Easy short walk to attractions and parking fee is also reasonable
Very good location. Hotel has good spa and convenient. Many parking around the hotel.. very near shopping streets and eateries... Very nice place to stay. Highly recommendee
Sangat Baik
126 ulasan
8.8/10
Harga bermula
£ 29
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Okayama Prefecture
Terokai Ulasan Tetamu Hotel di Okayama Prefecture
Lihat semua
9.4/10
Amazing
Service at the counter is nice. Room is also very cleaned and comfortable. Not to mention that the location is convenient.
We are a family travelling with 3 kids so we drive a car, and factored in luggage space. 1) Vessel hotel has hands-down one of the best beds ever! We checked and realised it was a Simmons mattress so the beds really offered us deep & restful sleep!! Love this! 2) The carpark was right outside the hotel so it was super convenient not having to walk up & down diff storeys to take things from car. We returned to hotel ard 10pm on 1 night & there were no more parking lots! We’d have to park at a multi-storey building that was 12mins walk away, which wld have been v convenient. 3) The breakfast was yummy. We went in summer & enjoyed the Barazushi (Okayama special during festivals) & the rice was sweet, salty, flavourful, and delicious with prawn, eggs, eel, lotus roots (see pic). Really yummy! Try it 4) Hotel staff were very helpful! We asked for an extra luggage stand so we wldnt need to bend too low & they brought it immediately. 5) There’s a big supermarket just across the road with cheap groceries that we stocked up on for our road trip. 6) If you intend to drive, this is a highly recommend hotel in Kurashiki!! Wld stay here again! It was great!
Wonderful hotel with great views! My room is sunset. Very comfy room with great amenities. And the best thing is the train station is just below you!!! At the train station there are tons of food options and shopping. We went to takamatsu for a day trip. Okayama station is a base for daytrips to many other parts of the region. Highly recommend to stay here if visiting okayama! Will stay here again! Love the Via Inn chain!
I had a pleasant stay at UNO Hotel. The hotel is clean, comfortable, and offers great value for money. The room was well maintained, with a comfortable bed and sufficient amenities for a short stay. The location is convenient, with easy access to nearby eateries and shops, making it suitable for both leisure and business travellers. Check-in and check-out were smooth, and the staff were polite and helpful throughout the stay. Overall, UNO Hotel is a good choice if you are looking for a simple, clean, and affordable accommodation. I would consider staying here again.
5 starts hotel, staff are helpful and welcomed. The location is very good, near the train station, aeon mall and big camera is within 5 mins walkable distance. The hotel is aged but well maintained. They provide parking at the basement of the hotel. We had a good stay there.
The check-in process was smooth. The hotel agreed to hold our luggage before check-in and after check-out. Staff was proficient in English and was very helpful and polite. The rooms were also very clean and quite spacious. Would definitely book here again!
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