Hotel Dengan Wifi di Troms, Norway

The check-in and check-out process was so pleasant and fast. I truly enjoyed the breakfast spread. So hearty and wholesome. The view and the location of this hotel is excellent as it is nearby to all the attractions. I even walked to the Arctic Cathedral along the bridge but most of all I got a free room upgrade to the Presidential Suite with the most amazing view and space. Thank you for making my stay in Tromsø phenomenal!

Great location, near the bus express to airport. Room is spacious and clean, easy amenities at the lobby for hot water and deli snacks. Staff are friendly and helpful. Highly recommended!

My husband and I booked a Superior King Plus room (which is supposed to have sea views) for 4 nights. We checked in late and were given a room on the 6th floor which looked out onto a main road and a petrol station. This room also had rubbish and a dirty sock in the bin. The staff were helpful and changed us to another room on the 10th floor from the second night, which had better views but a bad smell. Luckily we could get rid of it by opening the windows for some time. On our last morning, the hotel had a blackout and we got stuck in the lift with a flight to catch. The hotel is also a bit further from the town centre than other hotels. Having said that, the service of the reception staff was mostly very good and somewhat made up for the not-so-good parts.

My room has a partial sea view but there are better rooms with a full sea view. I went up to the top floor gym, and the view was spectacular! There's a door that leads to a small balcony, which u could take some beautiful photos. Breakfast for me was the usual international breakfast. There's not much to talk about. Location is ideal. Shopping is within walking distance and many restaurants around. Service staff was amazing. Great service provided.

The atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed. The shower was also very large and decent water pressure and temperature control. The breakfast was amazing! Many options and very delicious! The view from the room was spectacular and the staff accommodated my request for a higher room. The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience. Overall, the stay was amazing. とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。 シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。 朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。 客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。 唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。 総合的には、とても素晴らしい滞在でした。

Just 3 mins drive from the airport. There's a mall walkable around 7-8 mins and there's public bus to the city centre. Parking lots available and chargeable. They have a common area at the top of the hotel with great view. Guest can use the common area to do own stuff - reading, working, playing board games and there's free coffee and water. If lucky, you can watch aurora from the roof.

I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.

Very quiet environment with great scenery. We're lucky to able to see aurora with clear sky. Very helpful check in staff with very nice dinner and breakfast 😋

This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.

I requested for sea view but upon check in I was given a room facing a dark alley it’s horrible it’s my first time to Tromso. I went back to reception and paid a fee to upgrade to sea view room number 513. This room was breathtaking I enjoyed the night and morning view so much. A bit noisy coming from passerby due to the slippery walkway in front of hotel. The Pust access is located right in front of hotel. Hotel serves tea time and dinner as well.