Great location, near the bus express to airport. Room is spacious and clean, easy amenities at the lobby for hot water and deli snacks. Staff are friendly and helpful. Highly recommended!
My room has a partial sea view but there are better rooms with a full sea view. I went up to the top floor gym, and the view was spectacular! There's a door that leads to a small balcony, which u could take some beautiful photos.
Breakfast for me was the usual international breakfast. There's not much to talk about.
Location is ideal. Shopping is within walking distance and many restaurants around.
Service staff was amazing. Great service provided.
I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.
Very convenient for backpackers to cook and wash freely. Best if they can provide slippers at the door so that the dust or dirt will not make the floor dirty, like Japanese style. A shared toilet or a place with a mirror can provide hair dryer will be great.
Just 3 mins drive from the airport. There's a mall walkable around 7-8 mins and there's public bus to the city centre. Parking lots available and chargeable. They have a common area at the top of the hotel with great view. Guest can use the common area to do own stuff - reading, working, playing board games and there's free coffee and water. If lucky, you can watch aurora from the roof.
We were notified that the elevator was out of order in the first day of check in, it was terrible to carry luggage up to the 4th floor. We spent three nights there, unfortunately, the elevator was not repaired on the day we check out. But the staff is friendly and the the cookies provided at the snack bar is good!!
My husband and I booked a Superior King Plus room (which is supposed to have sea views) for 4 nights. We checked in late and were given a room on the 6th floor which looked out onto a main road and a petrol station. This room also had rubbish and a dirty sock in the bin. The staff were helpful and changed us to another room on the 10th floor from the second night, which had better views but a bad smell. Luckily we could get rid of it by opening the windows for some time. On our last morning, the hotel had a blackout and we got stuck in the lift with a flight to catch. The hotel is also a bit further from the town centre than other hotels. Having said that, the service of the reception staff was mostly very good and somewhat made up for the not-so-good parts.
Hebat
81 ulasan
9.3/10
Harga bermula
SAR 612
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Troms
Terokai Ulasan Tetamu Hotel di Troms
Lihat semua
8.7/10
Very Good
AAmy TsukaharaThe atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed.
The shower was also very large and decent water pressure and temperature control.
The breakfast was amazing! Many options and very delicious!
The view from the room was spectacular and the staff accommodated my request for a higher room.
The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience.
Overall, the stay was amazing.
とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。
シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。
朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。
客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。
唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。
総合的には、とても素晴らしい滞在でした。
PPopo Lee123The check-in and check-out process was so pleasant and fast. I truly enjoyed the breakfast spread. So hearty and wholesome. The view and the location of this hotel is excellent as it is nearby to all the attractions. I even walked to the Arctic Cathedral along the bridge but most of all I got a free room upgrade to the Presidential Suite with the most amazing view and space. Thank you for making my stay in Tromsø phenomenal!
GGuest UserThe location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full….
We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full….
Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours
Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness
ZZhijunThe service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
GGuest UserThe hotel is in a very convenient location, making it easy to get around the city. It is well-equipped with basic essentials for simple cooking, which is a big plus for travellers who prefer to prepare their own meals. There is also a supermarket located just next to the hotel, and a bus stop only a stone’s throw away, making daily travel very hassle-free.
However, the room size is quite small. Once we opened up our luggage, there was barely any space left to walk around comfortably. This may be something to consider for guests travelling with larger suitcases or planning a longer stay.
Overall, the stay was practical and convenient mainly due to the excellent location and useful facilities, but the limited room space did affect our comfort.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
GGuest UserThis hotel boasts a superb location, close to public transport and shopping areas, making it incredibly convenient for getting around. The room size is on the smaller side with a compact layout, but it's very clean and the facilities are complete and perfectly adequate. The front desk service was attentive, and check-in was quick. For the high prices in Tromsø, it's a hassle-free and comfortable option, definitely worth recommending.
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
OONG JesslynI requested for sea view but upon check in I was given a room facing a dark alley it’s horrible it’s my first time to Tromso. I went back to reception and paid a fee to upgrade to sea view room number 513. This room was breathtaking I enjoyed the night and morning view so much. A bit noisy coming from passerby due to the slippery walkway in front of hotel. The Pust access is located right in front of hotel. Hotel serves tea time and dinner as well.
GGuest UserWe arrived in the evening, reception was not open but instructions to where our room and key are were sent in advance. Due to the weather (arrived during heavy snow) we struggled a bit to find our room, which was unpleasant, but once we found it our stay was very nice. The room had everything we needed, bathroom simple and clean, kitchen organized and simple with a stove, dishwasher, fridge and everything, and a very nice shared area. The location is very close to Finnsnes, but buses don't run very often, and not in the evening; so plan in advance if you count on using public transportation. On the up side, when the bus does run, there is a stop right outside.
All in all, great value for money. Thank you for a very pleasant stay!
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