I really loved the hotel. However, my room was directly above a conference room where high school celebrations were loud and disturbing. The music was thumping, the microphones screamed, and I found it difficult to rest. The first night was supposedly a dress rehearsal for the event. I called the front desk where it was explained what was going on. The second night I called the desk again to ask what time the noise was going to stop. I was told there’s nothing that can be done about it. I’d love to give you a good review, but that kind of noise in a hotel such as the Madison really is unfortunate and disappointing. Manager in the pub was awesome. Ricky at the front desk was amazing. I had driven from NH for my best friend’s celebration of life which was held in the conservatory, but I was so exhausted that I really wanted to sleep. The loud music and loudspeakers made it impossible.
This hotel is the best in Atlantic City. Champion location, spectacular viewing outdoor place, New, the standard room is spacious, clean and up to date design. Staff is friendly and in term of service Everything is good. Only things is lack of room amenities like tooth brush, tooth paste and also slipper since this is a resort next to beach side.
We loved our stay. The only “issue” we had was that we booked a room with breakfast included, but it wasn’t actually included—we had to pay an additional fee at the restaurant. Like $35 extra.
Facility shows age but reasonably well maintained. The room including the bathroom was very clean. Staff was friendly and professional. Breakfast may have some room to improve but since it was included in the already inexpensive room rate one should have no complaint.
We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
GGuest UserI stayed at this location twice during my trip & had different experiences based on the person at the front desk. The hotel has a shuttle but it only runs certain hours; therefore, if your flight is late and the front desk doesn’t care, you are left stranded in finding a way to the hotel. The first person rounded up a shuttle for pick up, the second person said I just needed to find a way there (which was very expensive).
The breakfast was hot coffee and bags of tea & hot water, instant packs of oatmeal and grits (when not hoarded by other guests), individually packaged chocolate & plain muffins, and granola bars. It’s something, but definitely not my first choice.
This place is not the best nor the worst so if you want a definite shuttle, choose a closer location.
AAnonymous UserIt takes about 20 minutes to drive to Manhattan. There is no place to eat nearby. There are some Korean food. Easy parking. If you have a car, it is recommended to live here. There is no need to live in the New York City area. It is safer.
SSICHAOOK, business trips can live, the environment is general, breakfast is general, there is not much choice for breakfast, the taste is general, the price is good. Suitable for business trips, it is general
2205531****This hotel is a bit old and the decor is dated. It's about 2-3 kilometers from Newark Airport, making it suitable for a layover or a brief stay between flights. Regarding cleanliness, I was quite disappointed to find hair in certain areas. I didn't try the breakfast, but there's a microwave available and a small, paid cafe on the first floor. There were no slippers or complimentary toiletries like a toothbrush and toothpaste. The front desk staff were very friendly though; a young Black man kindly found two disposable toothbrushes for me.
SSummerlovex3I stayed on and off about a month and it had its ups and downs the location is great the house keeping staff is wonderful not so much management he singled me out gave me a hard time told some of us it’s a 3 week max stay but others didn’t get that when I informed them of mold and water leak he accused me of taking showers and letting the water run out when in fact there’s a leak behind the wall so I used the towels to soak it up they got a little dirty and I was told if this keeps happening I was going to lose my deposit for the towels then when I booked the jacuzzi suite I was told. Dogs are not allowed in suits and if then downgraded my room no reimbursement for the difference and was told I could have the red quilts because once again I would lose the security deposit if the dog or my family gets 1 spec on the white blanket never gave me a red blanket but I didn’t get any specs and the white one 🙀 idk what management had against me but even with the free pet policy and other horrific moments like not getting my jacuzzi suite getting told the only room available was the room that I booked a Jacuzzi suite for because it smelled like mold and it had the water leak issue so then miraculously, they don’t see my booking for the Jacuzzi if they see it for the room that I just had that I already checked out of so they gave somebody else the Jacuzzi suite downgraded me to a white sheet suit that my dog for the first night couldn’t sleep in but then miraculously could as soon as we said, will just pull the booking and cancel then that suit was available had to take a break from there.
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