No one there when we showed up at the facility. Called and was told the person had to go home for a while. Told my situation with a sick partner. Waited on parking lot in over 100 degree temp for her return some 45 minutes after the call. Was told check in was at 3. We checked in 10 minutes earily. Not what I consider good customer service. Don’t know if this is even up to the basic standard of Wyndham promise to customers. Wasn’t a happy customer in the end.
The hotel is a very convenient location to go to the badlands. It takes 15 minutes to drive into the north gate of the park and it is convenient to shoot sunrise and sunset. There is no elevator on the 2nd floor, and it is hard to bring a suitcase upstairs. The room is small but clean.
The breakfast is very rich. The food in the freezer is great. There is no writing desk in the room. There is no way to work. The toilet is dim. If you want to see it clearly, you can open the Yuba. Others are quite satisfied.
With a stay at Hansen Inn and Cabins in Wall, you'll be in the business district, within a 15-minute drive of Badlands National Park and Wall Drug. This motel is 0.3 mi (0.5 km) from Wall City Park and 0.4 mi (0.6 km) from National Grasslands Visitor Center.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided on request.
Great hotel. Clean, comfy bed, great shower, quiet. The only thing was the Wifi wasn’t working ‘for laptops’. Was able to use the Wi-Fi from the hotel next door, though.
This hotel was in an excellent place to visit Mount Rushmore and the surrounding areas. The staff was very friendly and the room was clean and comfortable. The town closes down around 9pm so the only thing lacking was food and entertainment after 9-10pm. There are towns a few miles away that have places that stay open a little later. Plan to take time to eat early and enjoy the town. It’s very cute and there are plenty of fun things to do!
The location was perfect for our time in the Custer area. Breakfast was very good with a lot of variety. Our grandson especially liked the pancake maching...he wants one at his home now! Thanks for a great stay in Custer.
GGuest UserWe live three hours away and just needed a decent room for the night prior to an early morning medical procedure. We chose this hotel for its location fairly close to the Medical Center and for the reasonable rate. I was concerned by the heavy smell of cigarette smoke just outside the entrance, but there was no trace of smoky smell once we went inside. The lobby and our room appeared fresh and clean. It looks to have received new floor coverings in the lobby and a fresh coat of paint throughout. The staff was welcoming, pleasant and helpful. Although this is an older hotel and shows some wear, the recent face lift has given it new life. Our room and bed were clean and comfortable. This Sleep Inn is located on a busy intersection yet no street noise penetrated to our room. I made a couple trips to the convenience store across from the hotel entrance and was pleased with the staff there as well. I felt perfectly safe. I cannot comment on the pool or exercise room as we did not use them. Both areas appeared clean, but I did notice a sign reporting that the hot tub was out of order. The breakfast fare offered a nice selection and is pretty typical. We were pleased with our stay and would recommend the Sleep Inn for a pleasant stay at a reasonable rate.
RRobert BassakGood location. Helpful and pleasant staff. Efficient and prompt registration. Comfortable and quiet location. Convenient to popular restaurants. Thank you.
AAnonymous UserClean room. Breakfast could have been better than processed food. I got charged 5 USD per night from booking through trip.com. The staff told me that it is the fee that they usually charge the guest who book their place through 3th parties. With that, they should inform beforehand. Charging without prior notice is unacceptable.
BBlessingHotel is connected to a massive Waterpark which is great for kids but not so fun for a good night's sleep. Walls are SUPER thin. Family next door had a screaming kid for a long time and then the hotel sent an unfamiliar man to our room (two girls) at 10pm to knock and ask us to be quiet. He could have called.
It's massive and very busy so be prepared for a lot of amenities to already be full. Room is clean but with that many people breakfast was filthy. Staff are never at the counter so you have to wait for them to come out of the back. Breakfast was limited and not enough for the people there. I've had better options at other Fairfield's anyway. All the details are cheap -beds and worn / over soft, toilet paper is scratchy, towels are thin and very rough. . . For the cost and significance of this hotel, it's just meh. It seems big but isn't very nice in the details.
GGuest UserVery nice hotel in a quiet location on Lake Lorraine. Close to restaurants, malls, and right off I-29 for easy travel in the city. The rooms were more spacious than a typical room with the addition of a pull out sleeper sofa. The rooms were quiet and clean. The patios and outside fire pit overlooking the small lake was a nice amenity. Although we didn't use the pool, it was larger than a lot of hotel pools. The only negative was there needed to be more help wiping down tables during the breakfast buffet. The hotel was very busy, and there wasn't a single clean table during the breakfast rush. Overall, I would definitely stay again.
AAlice KuoFangMost things were excellent except water putties around various locations such as the floor of elevator and around the soda in the first floor. I think they were from kids went to swim and when they got out , they did no t dry out outside the pool. They were just dripping waters all over the place. That was a hazard for other customers. I made the staff aware of it. You should have a rule regarding swimming rule. They should have dried out before out of the pool area. In addition kids were running n the hallway and made very noisy. You should separate family with kids from family without kids.
EEVANSWe were warmly greeted on our arrival by by a young lady named OMI. When she learned of my Elite Bonvoy status we were all given a complementary bottle of water. Our rooms were clean and odor free. Before settling down for the night, one of our young grandsons had an issue which ultimately meant they had to change rooms. OMI was great, first supplying clean bedding, but when there were no clean mattress pads, she started a load in the laundry. Realizing that we needed to get the kids to bed quicker OMI offered to move them to an empty room. OMI deserves a 150% for her effort.
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