Hotel Dengan parking di Brussels-Capital Region, Belgium

The hotel is very close to FlixBus bus stop! There is a police station and halal supermarket for Muslim community behind the hotel. The hotel should consider having 2 front desk workers at a time instead of just 1 person manning the front desk. When there are group of people talking and running around at the hotel room corridor, I couldn’t find the front desk person to solve the problem as there was no one at the front desk.

The hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

Excellent experience at Hotel Indigo. I spent 4 nights in a room spacious enough for two people. The bed and pillows were great. Our room on the sixth floor overlooked Rogier Square, which was very nice but a bit noisy. Sirens of all kinds passed by frequently. The bathroom was good, and the walk-in shower was good (no bidet, but I certainly didn't expect one). The breakfast was excellent with a wide variety of high-quality savory options. The pastries were also great. It had an open kitchen concept. The decor in the hallways and room was very exotic and fun. Good location with a metro stop right under the square. Two stops in 5 minutes to get to the city center. Overall a positive review.

The staff are all very friendly! The location is close to tourist spots such as manneken pis and Saint-Nicolas, only several minutes of walk.  However, the hangers provided in the room are almost damaged and the window could not be fully closed that it was cold to sleep on the right hand side. Although it is not a very big problem, I still expected the whole environment could have been even better.

Service: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation. Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect.

This hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.

Hotel was clean, convenient. I love how big and spacious our room was and it had aircondition and a bath tub. It made us want to enjoy the hotel as well. The complementary was great. Will recommend

This hotel is really comfortable and stylish. My friend and I booked a room with a sofa bed. The bathroom was very spacious and comfortable with a great wet/dry separation. The air conditioning worked perfectly. I'd definitely stay here again if I have the chance. The staff were also very friendly and their English was fluent! We even saw a double rainbow right outside the hotel, which was very lucky!

We booked this hotel for 4 nights during our trip to Brussels. When we arrived early, the lady at reception was very kind and allowed us to check in early, which we really appreciated after travelling. Later that evening, after spending the day exploring Brussels, we returned to the hotel very late and exhausted. That’s when we noticed there was an old blood stain on the bedsheets. The bed was also extremely itchy, and it felt like something was biting us during the night, although we couldn’t find any visible bugs. The next morning, we had to leave very early to catch a train to Luxembourg, and again returned late that evening. We informed the receptionist about the stained sheets, but unfortunately he was very rude and dismissive. He told us our complaint was “unacceptable” because we reported it late in the evening and should have mentioned it in the morning instead. In our opinion, he could have simply passed the issue on to the morning staff so it could be handled properly. What made things worse was that housekeeping made the bed the next day but did not replace the sheets at all the blood stain was still there. Our trip itself was amazing, but sadly, about a week later, both my girlfriend and I were diagnosed with Lyme disease after experiencing bites during our stay. We cannot say for certain where it came from, but our experience in the hotel room definitely raised concerns. Very disappointing experience, especially considering the poor handling of a hygiene-related complaint.