Hotel Dengan parking di Brussels-Capital Region, Belgium

ブリュッセル中心部からは少しずれていますが、中心部を通るトラムの最寄りの駅からは数分なのでアクセスが良いです。 部屋はとても広く清潔感があり、スリッパやバスローブなども用意されていました。清掃担当の女性はとても愛想の良い方でした。 エントランスのロビーにいた利用者の方も落ち着いている印象のある方々で、夜間も静かにゆっくりと休めました。

Nice hotel but the receptionist wasn’t very friendly. He never allowed me my friend to come Inside my room as he haven’t an ID with him. Please note that no visit are allowed from 11pm.

The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。

• The Japanese staff at reception was great—very helpful and friendly. • Room was clean with standard amenities, but no toiletries (e.g., toothbrush, shower cap, cotton buds). • No bottled drinking water provided. • Location is close to the metro. • Surrounding area felt a bit unsafe—unfriendly neighbors, dirty streets with a lot of trash and bad smells.

10/10 for location! It is right in the middle of the city centre and within walking distance of all the main attractions you might want to visit in Brussels. The train station is only about a 3-minute walk away, which makes getting around super easy. There is also a supermarket right next door and plenty of food options nearby, so you will never have trouble finding something to eat. When I was there, there were a few power trips on one of the days, but the staff fixed them fairly quickly each time. Overall, I would definitely recommend this hotel to anyone looking for a convenient and comfortable stay in Brussels.

Excellent Hotel, between two metro/tram stations , so it was easy to get around the town. The restaurant was really good, the manager was particularly helpful and nice. Walking distance to some great shops and restaurants.

Rooms were great and very clean. Location was perfect, although it is in a spot where young adults party right under the window. We were on the third floor facing the le madeleine concert venue. We were there over Easter weekend so am guessing that’s why there were so many people whooping it up in the street. Closing the window was very helpful as it blocked the noise quite well. Other than that, the place was perfect and close to a lot of restaurants and the Grand Place square.

location could be better but after acquaintance of city spots found it good enough when you know the way towards (rainy days didn’t helped either). service (friendly staff) and amenities good even not having breakfast (water and coffee complementary offer and pool room unexpected but appreciated). city tax less than in other previous cities passed by so didn’t matter as much…

Its conveniently located near the Flixbus stop which is why we chose the hotel. Check-in wasnt too difficult and the people behind the desk were helpful, unlike what the reviews say. It is easier to check-in during the weekdays, because they have more staff. Check-out is better on the weekends because its allowed till 11 am. The breakfast is not the best, but passable. The staff was quite friendly, the room was warm and overall not a bad place for 1 or 2 night stay.

Good location. We take Flixbus from Amsterdam to Brussels. Just 10 minutes walk to the hotel. Bus to airport is just beside the hotel. Metro also very near. The opposite side is the shopping area and the sightseeing point just walking distance. A lot of restaurants surrounding the hotel. Very convenient and highly recommend. The north train station only 5 minutes walk then can go to Brugge.