Accessible, clean hotel. I had to deliver some packages and they practically kicked the gentleman out of the room, which was prohibited. I told them it would take 3 minutes and they kicked us out immediately. I left the place.
The hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
A única coisa que tenho a reclamar foi que pela amanhã estava tocando musicas evangélicas no café da manhã, e a televisão estava desligada. Sugiro orientar aos colaboradores ou a quem de direito que não convém música ambiente ser de orientação religiosa, ou músicas agitadas, uma música clássica ou bossa nova, ou instrumental é muito mais coerente com a diversidade do ambiente (especialmente porque vocês recebem também estrangeiros). Já sobre a televisão, sugiro estar ligada no noticiário para que as pessoas possam se informar dos acontecimentos do dia que ainda não tiveram acesso. No mais, o café da amanhã é excelente, espero que mantenham sempre esse padrão, para mim o melhor de Linhares. Limpeza e conforto do quarto e o atendimento dos colaboradores também estão acima da média, só tenho elogios.
I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
My stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
O hotel continua excelente na totalidade, já é a segunda estadia minha neste hotel.
O que foi inaceitável e causou um grande constrangimento foi a TRIP.COM não enviar os dados corretos da minha reserva e o pagamento antecipado exigido no Site de reservas da TRIP.COM ao Hotel, durante o atendimento a atendente me cobrou o valor referente a estadia e mesmo eu mostrando todos os comprovantes a mim enviados pelo site, não encontrou minha reserva feita pela TRIP.COM e sim uma reserva no BOOK.COM e que a mesma não estava paga, esclarecendo que o pagamento era feito no ato, ao final do check-in.
As atendentes, diante do exposto e vendo minha insatisfação, se prontificarão a solucionar o problema, nos tranquilizando e com muita urbanidade nos permitiram o acesso ao quarto que constava na minha reserva normalmente.
The hotel is very well located. The facilities are new and the shower is wonderful!
Better than the shower, only the breakfast, we were impressed with the care. You can also have breakfast in the outdoor area, looking out over the sea and catching some sun. There was even a healthy cake option!
At breakfast we were well served by Thiago!
Lihat Semua Hotel Dengan Parking di Espirito Santo
Terokai Ulasan Tetamu Hotel di Espirito Santo
Lihat semua
8.8/10
Very Good
AAnonymous UserWe recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered!
Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun.
Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance.
Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities.
Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool!
Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious.
Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.
JJessicaThe hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
GGuest UserI didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
GGuest UserMy stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
WWalquiria GonçalvesÓtimo hotel, limpo, confortável, cama boa , chuveiro maravilhoso, café da manhã com muitas opções e gostoso, sempre com as coisas repostas. Recepção muito atenciosa e prestativos. Super indo o hotel, fácil acesso , perto de hospital, supermercado, restaurante, farmácia, shopping e restaurantes.
BBJYH88888The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
GGuest UserA única coisa que tenho a reclamar foi que pela amanhã estava tocando musicas evangélicas no café da manhã, e a televisão estava desligada. Sugiro orientar aos colaboradores ou a quem de direito que não convém música ambiente ser de orientação religiosa, ou músicas agitadas, uma música clássica ou bossa nova, ou instrumental é muito mais coerente com a diversidade do ambiente (especialmente porque vocês recebem também estrangeiros). Já sobre a televisão, sugiro estar ligada no noticiário para que as pessoas possam se informar dos acontecimentos do dia que ainda não tiveram acesso. No mais, o café da amanhã é excelente, espero que mantenham sempre esse padrão, para mim o melhor de Linhares. Limpeza e conforto do quarto e o atendimento dos colaboradores também estão acima da média, só tenho elogios.
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