Hotel Dengan parking di Espirito Santo, Brazil

We recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered! Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun. Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance. Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities. Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool! Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious. Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.

Essa é a segunda vez que nos hospedamos no Quality e, como sempre, eles são impecáveis na hospedagem. Atendimento de excelência, limpeza impecável, excelente localização e ótimos quartos. Gostaria de ressaltar meus elogios a funcionária ROSA, extremamente atenciosa, dedicada e organizada com a limpeza. Também o sub gerente Roberto (acho que esse é o nome) que nos recepcionou maravilhosamente bem no café da manhã. Com certeza voltaremos em breve! Casal Simone e Fernando Guimarães e Miguel.

I booked a double room and when I arrived I discovered that the bed was actually two single beds that had been pushed together. I went to celebrate my anniversary and had to sleep with a hole in the middle of the bed. When I checked in I was informed that the hotel was full, and since I had already removed all my clothes from my suitcase, I didn't contact the reception, especially because it is the hotel's responsibility to ensure that the bed assigned to me will be the same one that was reserved. I also found the air conditioning to be weak, as if something was blocking it. The breakfast, especially the sweet options, were not tasty and left much to be desired.

The hotel is good, the cleanliness was also okay, and the service was excellent. The food is nice and, overall, I had a good experience. However, what I didn't like was the elevator—it's quite old, very noisy, and doesn't have the technical specifications displayed, such as the date of the last inspection, which made me feel unsafe, especially since I was staying on the 12th floor. Apart from that, I really liked the service and other amenities of the hotel.

I really liked the accommodation, great service, I just found it strange that the sockets were 220v since it is not common in ES, but they lent me a transformer and everything worked out fine.

The location is good and the room is spacious and bright. Good health

The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.

Very well located excellent

Quarto amplo, banheiro um pouco apertado, cama barulhenta. Café da manhã bem variado e bom atendimento da recepção.

Very good, but I would like to highlight the service at the hotel restaurant. They were very attentive and helpful, as well as kind. Congratulations on the service.