La considerazioni da me effettuate si basano sulla mia esperienza personale e sul fatto che l'hotel si fregia di 5 stelle.
Ecco i punti di forza della struttura:
L'hotel si trova in Viale Italia, nella posizione migliore per accedere alle attrazioni cittadine.
-La terrazza Mascagni è esattamente di fronte all'Hotel, basta attraversare la strada.
-L'acquario è a 5 minuti a piedi
-Gli storici Bagni Pancaldi sono di fronte all'hotel, a fianco della Terrazza Mascagni
-L'Accademia Navale è a pochi passi
-La fermata dell'Autobus è all'uscita dell'hotel
-Numerose pizzerie, ristoranti, bar facilmente raggiungibili a piedi
Le camere sono silenziose, confortevoli e pulite. La colazione è di buon livello, ma non eccezionale. Manca la cucina con preparazione al momento di uova, waffle e pancake e spremute fatte al momento.
Il parcheggio interno, purtroppo è a pagamento (costoso), ma esternamente, su Viale Italia è possibile parcheggiare gratuitamente.
La piscina, ubicata al 5° piano dove troviamo anche il ristorante, è veramente piccolissima, ma offre una bella vista sul mare.
Vediamo agli aspetti migliorabili:
La costruzione è elegante ed imponente, ma meriterebbe più attenzione nella sua manutenzione: muri e soffitti scrostati possono essere notati. Nelle camere alcuni mobili sono danneggiati, alcune lampadine sono bruciate ed accessori come casseforti e lampade da letto non funzionano correttamente. La reception dispone di una sola persona che effettua check-in, check-out e risponde alle chiamate degli ospiti. Non esiste Concierge separata, non c'è Valet Parking, nessuno ti aiuta a scaricare i bagagli dalla macchina. Idem alla partenza, ho dovuto aspettare 20 minuti per ricevere aiuto per portare i miei bagagli all'uscita. Insomma una certa carenza di servizio può essere facilmente notata.
Per chi è abituato a servirsi di Hotel a 5 stelle in medio e ed estremo oriente, che offrono servizi superlativi, il paragone risulta impietoso. Il prezzo, comunque risulta accettabile, anche considerando i punti di forza sopra elencati. L'hotel è pertanto consigliabile.
Alles war sehr gut,was mich gestört hat,das daß Personal an der Bar nicht sich die Kartennummer vom Zimmer zeigen lässt,und Leute einfach auf unser Zimmer Getränke getrunken haben. Und man uns beim abreisen eine Getränkerechnung übergeben wollte. Doch daß konnten wir gleich klären. Ein Tip an das Hotel. Bei Getränke oder Essen Bestellungen, Schlüsselnummer zeigen lassen.!!!!
It was the first time that I stayed in this hotel even I have tried a lot of lunch there, but the experience was quite good especially the water in the swimming pool was heated so you don’t need to worry to catch cold in the later summer and the sunset and sunshine were both breathtaking spot that impressed me a lot!!! Service was really good compared with the other Italian hotels! Very nice experience!
I stayed here for 3 nights.
👍Bus stop is right in front of the hotel. You can go to the city center conveniently.
👍Breakfast is typical American style with a touch of Italian. A few kinds of Italian cakes and pies are offered.
👍there's a pizzeria and a bar nearby this hotel.
(7 minutes by walk)
👎Netflix isn't set on the TV.
👎the shower booth in the bathroom was too small. It was a 'double bed' room and I can say that it would be so small for 'single bed' room and even for '5 years old kid'.
Hotel berhampiran Florence Historic Center,Florence8.9% pelancong memilih kawasan ini
MMarcos 3052025.01.14
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
모든 면에서 최고의 호텔입니다.
토스카나 지방의 환상적인 경치를 즐길 수 있으며, 깨끗한 침실과 침구, 청결한 화장실, 아주 친절한 직원, 훌륭한 조식 등 무엇 하나 흠잡을 데가 없는 호텔입니다.
친구들과 지인들에게 강력 추천하고 있습니다.
저는 로마 여행 중에 The Mall Firenze 쇼핑과 피렌체 구경 후, 피렌체에서 30분 거리에 있는 이 호텔에서 하루 묵고, 시에나, 반뇨레조를 거쳐 로마로 돌아오는 1박 2일 일정으로 다녀왔습니다.
조금 일찍 체크인해서 환상적인 토스카나의 일몰을 보기를 추천합니다. 꼭 다시 가보고 싶은 호텔입니다.
GGuest UserExcellent location, excellent treatment and service by all the staff, especially by the receptionist who is there in the mornings and who knows how to speak Spanish. Their kindness and attention: exceptional, the fact that it has a swimming pool, even if it is small, to take a dip especially in summer, with the heat that it is, is an important point to take into account, and although I have read that they do not warn that it does not have an elevator and that in many cases, like us, they send you to the second floor with many steps, it is true, but they also take your suitcases up and down.
Without a doubt, I will stay at this hotel again on my next trip to Florence.
GGuest UserIt's in a great location, 7 minutes from the station and 10 minutes from the Ufutzii Museum, but it was hard to find because there was no hotel sign! I was standing 10 meters away, but I couldn't find it even after walking back and forth, so I asked a nearby hotel staff member, who pointed to a small door and said, ”It's right there.” I pressed the intercom, had it opened, went up to the third floor, and finally checked in. The room was cute, and when I told them I was leaving early in the morning, they were flexible and said, ”I can make breakfast at the breakfast shop and have it delivered the day before.” There was a shower, a refrigerator, and bottled water for the bed. If you leave the room and go up one level, there is a shared terrace with a view of the roofs of the ancient city. If the check-in goes smoothly, it's a great place to stay.
MMarcos 305Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
TTom loves to travelMe and my partner stayed 3 nights in the hotel, we had forgotten a travel adapter and the staff were so kind and gave one to us. The staff all went above and beyond especially the receptionist Valentina. Breakfast was great, just what you need to start the day. Bed was super comfortable and the shower was great. It was extremely convenient to walk from the hotel to everywhere in Florence, and right next to Santa Maria Novella station. We visited in December and were happy to have hearing in the room. Couldn’t have asked for a better stay.
AAnonymous UserThis hotel is very close to the river, a little over a kilometer from the train station, and a 20-minute walk from Santa Maria del Fiore. There is also a Carrefour supermarket nearby, which is very convenient. The breakfast is good in Florence, and it is also easy to call a taxi.
GGuest UserBreakfast was just okay. The location is convenient, close to the train station, and there's a tram right outside that goes directly to Florence Airport. You can walk to the Duomo in under half an hour.
AAlexandraSHotel overall is okay for a 3 star. Employees were always friendly. Free parking and if full, hotel as a old garage underneath which it was where we parked. Breakfast was okay also for a 3 star hotel.
Amenities nothing to be honest, on our room we had some stuff broken also… could get some refurbishment. And also, it is not a queen bed, it was two single beds close to each other… with no top mattress anything…
GGuest UserThe service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable
HHONGSHENGI rarely write reviews, but I simply *had* to this time! After checking out, I discovered my car wouldn't start – I'd foolishly left something on and completely drained the battery. Within just 5 minutes, the amazing ladies at the front desk found the incredibly resourceful Alessio for me. He first brought a battery charger, but when he realized it couldn't reach, he immediately drove another car over to use its battery to jump-start mine. The entire process was completed within 10 minutes, and it was absolutely free! So, a huge shout-out to [Hotel Name] for such outstanding service, big thanks to the front desk team (both the ladies and gentlemen), and a special, massive thank you to Alessio!
GGuest UserI recently stayed at this hotel and found it to be a solid choice for budget-conscious travelers. The price was very reasonable, offering great value for the quality provided. The room was spacious, modern, and impeccably clean, which was a pleasant surprise given the affordable rate. It felt fresh and well-maintained, making my stay comfortable.
The hotel includes breakfast in the room rate, which is a nice touch, but the selection was disappointing. The food lacked variety and quality, with limited options that didn’t cater to diverse tastes. It was sufficient to start the day, but don’t expect a standout dining experience.
The hotel features a pool, which is a great amenity, but it’s quite small and can feel crowded if multiple guests are using it. It’s fine for a quick dip, but not ideal for serious swimming or lounging.
Location-wise, the hotel is a bit far from the city center, which might inconvenience some travelers. Public transportation options, particularly buses, are limited in the evening, so plan accordingly if you intend to explore the city late. A taxi or rideshare might be necessary for evening outings.
Wi-Fi is available throughout the property, but the connection is slow and unreliable at times, which could be frustrating if you need to work or stream content. For casual browsing, it’s manageable, but don’t expect high-speed performance.
The service was satisfactory—staff were polite and responsive, though not overly warm or proactive. Check-in and check-out were smooth, and basic requests were handled efficiently.
Overall, this hotel is a good pick for those prioritizing affordability and clean, spacious rooms. However, if you value proximity to the city, robust Wi-Fi, or a stellar breakfast, you might want to consider other options.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.