Hotel Dengan Parking di Cheshire, United Kingdom

We only needed in house service twice, once to get an ice bucket which was delivered fairly promptly, but the second time for some towels as the room had not been made up and we needed fresh towels to shower before we went to dinner for 5.00pm was a disaster, I rang inhouse service at around 2.00pm and explained that I needed them urgently. I then I had to go out to meet someone leaving my wife in the room wanting to have a bath. At 3.00pm I rang my wife to be told that no towels had been delivered, on returning to the hotel I went to reception and spoke to a gentleman there and he followed up my concerns and spoke to someone about the urgency of the situation and I then up to our room. It was at that stage about 3.45pm and so we had to use the used towels that had been left in the bath to be changed. I was rather disgusted when at 4.30pm the towels where delivered just before we had to leave for restaurant. I would have thought that our request for towels should have been sorted out and not taken 2 1/2 hours to complete the request which left me disgusted at the way it was handled.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

It was a good one night stay. Lovely place and good location, close to airport. Room was a good size and was clean.

The room is big (designed for a family of four) decorated in nerf theme, kids would love it. All is good but our shower tap is not functioning well, only gives out boiling hot water which we had to use the bath and let the water cool down a bit before we can use a towel to wash. Not the best but image it’s a good place for family with young kids. Walls are thin, we can hear next door running and snoring. Ear plugs ensured a good night sleep :D

Title: Alderley Edge Hotel: Victorian Elegance Meets Modern Comfort in Cheshire Review: Nestled in the heart of Cheshire, Alderley Edge Hotel offers a charming blend of Victorian heritage and contemporary luxury. Originally a grand 19th-century villa, the hotel has been thoughtfully transformed into a stylish 50-room retreat, maintaining its historic character while providing modern amenities.  Location & Ambience: Situated just off Alderley Edge’s bustling high street, the hotel is perfectly positioned for guests to explore the village’s trendy boutiques, restaurants, and bars. The nearby sandstone ridge, known as “The Edge,” offers scenic woodland walks and panoramic views, adding to the area’s allure.  Accommodation: Guests have praised the hotel for its cleanliness and comfort. Rooms are well-appointed, featuring modern furnishings and amenities such as Temple Spa toiletries, free Wi-Fi, and tea and coffee facilities. While some guests have noted that certain rooms can be on the smaller side, the overall comfort and ambiance receive high marks.   Dining Experience: The hotel’s restaurant, set within a rebuilt conservatory, offers a bright and airy dining space. Guests have highlighted the quality of the food, particularly the grilled fish dishes and Sunday roasts. The bar and outdoor garden seating provide additional spaces to relax and enjoy the surroundings.  Service & Facilities: The staff at Alderley Edge Hotel are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Facilities include free parking with electric charging stations, pet-friendly accommodations (with an additional charge), and well-maintained gardens. However, it’s worth noting that the hotel does not have leisure facilities or a gym.   Guest Feedback: Overall, guests have expressed satisfaction with their stays, citing the hotel’s cleanliness, location, and service as standout features. Some have mentioned minor issues such as thin walls leading to noise disturbances and occasional maintenance concerns in the bathrooms. Despite these, the consensus remains positive, with many guests indicating a desire to return.  Conclusion: Alderley Edge Hotel successfully marries historical charm with modern comforts, making it a delightful choice for travelers seeking a serene yet convenient base in Cheshire. Whether you’re exploring the local countryside or indulging in the village’s vibrant scene, this hotel offers a memorable and comfortable stay. 

We have actually stayed here several times over the past month as it is so peaceful, comfy, and ideally located for what we need. The staff were so welcoming from the moment we first arrived, Ann on reception immediately upgraded us to a larger room when she saw how much luggage we had with us, she has also always greeted us with a smile and a welcoming hello everytime we pass reception and has been very helpful and nice to talk too. Shakir arrived just after Christmas and has been an absolute superstar with all guests, it appears he will help anyone with whatever they need. He is so pleasant to talk too and even encouraged my wife to sit with the staff one night and join in the conversation which for us was going above and beyond, as my wife has been socially isolated for health reasons. The housekeeping staff are always available should they be required and Rumi has been very helpful and always polite with a smile and hello. The hotel had been shut for years and only recently reopened, so is quickly being renovated. The Restaurant and Bar are currently closed but I am sure will be fully operational soon. The lift isn't working but hopefully will also be fixed soon. All in all a very pleasant stay and we are actually sad to have to leave. We will be back soon x

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

I had a good stay with my girlfriend at The Tytherington. The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist. The view from their garden was great, over their golf pitch.