Lovely hotel. Clean and convenient. Friendly helpful staff. Meal in restaurant was well presented lovely food.
Breakfast have plenty of choices but when we went down bacon had started to get a little dry and scrambled egg left a lot to be desired. Buffet style though so could find plenty to eat.
Would we stay here again definitely and we would eat an evening meal there but would probably give breakfast a miss next time and eat out
I had a comfortable stay at the Holiday Inn York. The hotel is conveniently located about a 10-minute ride from the train station using bus 840 or 843, which made getting there fairly easy. The room was clean, and the bed was very comfortable, providing a relaxing place to unwind after a day of exploring.
The only drawback is the distance to the Hop On Hop Off bus pick-up point. We either had to take another bus or walk about 20 minutes to reach the nearest stop, which wasn’t always ideal.
Overall, the hotel offers good comfort and cleanliness, but travelers relying on sightseeing buses should plan for a bit of extra travel time.
Having visited previously we were very much looking forward to spending 2 nights at The Feversham Arms. We were disappointed to see how tired the venue looked on the outside the sun was shining and we looked forward to spending the afternoon having lunch by the pool and Soaking up the sun.
The service was below par and the food was average despite being quite heavily priced. There wasn’t enough seats to accommodate the guests who all obviously wanted to do the same thing. The pool area had uplifted flags with weeds growing and the pool is in desperate need of repair. Having visited previously and been treated with kind and courteous staff I was disheartened by the attitude of some of the service staff, especially in the spa area and the alfresco dining area.
Check in was easy and the front desk, restaurant, and bar staff were great. The menu at the restaurant is very limited...not many healthy choices and very few starters for those who would just like small bites. There needs to be more restaurant and bar staff ! one person serving the bar and restaurant ? Not fair to staff or your guests. When we were there we were not told the restaurant was closing early because of a large tour group so my friend who joined us later was unable to order anything. The room was also quite dark so I would suggest adding more lighting. That being said, good location and clean!
Very comfortable stay. We arrived on 4 April. Greeted by a most helpful, friendly and polite receptionist. Location perfect, bus to York city centre was across the road from the hotel and ran every 10 minutes up to 11pm. The room was extremely comfortable with a comfortable bed, black out blind and the shower was very powerful. Breakfast was cooked to order with a variety of cereals fruit and pastries also available. It was a delicious breakfast and again the staff were very polite, efficient and friendly. I would most definitely stay here again.
Lovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
Bilik ini jauh lebih besar daripada hotel di London, dan bilik mandinya sangat besar, menjadikannya sangat selesa untuk tidur.
Legasi hotel ini adalah restoran yang sangat popular dan memerlukan tempahan terlebih dahulu. Ia kebetulan adalah Hari Valentine dan restoran penuh saya memesan perkhidmatan bilik dan makan di dalam bilik, yang dirasakan lebih istimewa.
Kanak-kanak itu mengalami pendarahan hidung pada waktu malam dan ia berada di seluruh cadar. Saya pada asalnya bimbang tentang bayaran pembersihan, tetapi meja depan hotel terus berkata ”tidak perlu risau”. Saya segera berasa lega daripada permohonan maaf asal saya.
The location is not close to the railway station, although it is not far from the city centre since York is quite small, so most attractions are still within walking distance.
Unfortunately, cleanliness was not satisfactory. When using the air conditioner, we could smell dust in the air. The carpet felt dusty, and the towels were not white enough and showed heavy signs of use. The table and cupboard in the room were also quite old-fashioned, and you can clearly feel their age rather than a modern hotel standard.
On the positive side, the service was very good. All staff were friendly, and the breakfast staff in particular were very kind and helpful.
However, I would not recommend choosing the breakfast-included option. It is overpriced and honestly the worst hotel breakfast I’ve tried in terms of taste. You can easily find much better and more cost-effective breakfast options just outside the hotel within very convenient walking distance.
Overall, friendly staff and decent location, but the cleanliness and room condition really need improvement, and the breakfast is not worth the money.
The location of the hotel is excellent and the staff very good. The rooms are quite dated and ours wasn’t very clean. On our 2nd day we went out at 9.30am and arrived back at the hotel at 16.30pm only to find our room had not been made up. The staff knocked on the door at approximately 5pm to make the room up. The evening meals we had were very good. Breakfast was good but had a long wait for it to arrive
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66 ulasan
9.1/10
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