This is a fabulous place for an authentic Japanese holiday. The location is beautiful. The outdoor hot spring bathing area is clean and looks like a movie set. The included meals are generous in portion size and are delicious. Our room overlooked the river and it was great. Tatami floors and shoji screen windows. This is an old and historic place and does not cater to western norms. You sleep on futons on the floor. Only Japanese food is available. But it is a wonderful place to spend some time.
We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
A relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
I stay at the new building, my room is one of the biggest in the hotel , almost 1000 sq.ft . Design of the room is very nice , private onsen . Couldn’t ask for more . Dinner and breakfast was also one of the best in Japanese onsen hotel . Will definitely come back .
May not come again. The hotel rate is considered pricey because the service did not meet that price standard. We booked a private onsen and found out there is limit number of times you can use onsen. In fact, only 1 person used once at night and in the morning. When we used in the morning, the water is as low as below knee height. After calling the front desk several times, there is still no onsen water. Food is simple, like those we can find in local food restaurant.
Lihat Semua Hotel Dengan Parking di Gunma Prefecture
Terokai Ulasan Tetamu Hotel di Gunma Prefecture
Lihat semua
8.7/10
Very Good
GGuest UserI chose this hotel because of the brand, having stayed at their Izu property before. The Kusatsu location, however, felt a bit lacking. Also, 'low floor' didn't mean a lower level in the main building, but rather a room in the East Wing instead of the main building. The Ctrip prices were quite erratic! While they did refund me 100 for the price difference, that refund came at the cost of not staying in the main building! The evening buffet was decent, but the steak station was always empty, with only a few pieces on the plate and no fresh ones being brought out after cooking.
JJoeTmStayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast.
The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps.
The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby.
My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel.
There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well.
Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient.
Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend.
Overall I would recommend this place to stay if you are coming to ikaho.
GGuest UserThis is a fabulous place for an authentic Japanese holiday. The location is beautiful. The outdoor hot spring bathing area is clean and looks like a movie set. The included meals are generous in portion size and are delicious. Our room overlooked the river and it was great. Tatami floors and shoji screen windows. This is an old and historic place and does not cater to western norms. You sleep on futons on the floor. Only Japanese food is available. But it is a wonderful place to spend some time.
GGuest UserI stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
GGuest UserThe hotel facilities are a bit old, but the location is excellent. The front desk even has staff who speak Chinese, and there's a great selection of free yukata to choose from right next to the front desk. Both breakfast and dinner are buffet-style, and the restaurant offers a rich variety of food, including all-you-can-drink draft beer.
GGuest UserRoom & vibes
Stayed in a traditional tatami room and it was so Japanese in the best way – futon, tatami smell, the whole ryokan fantasy.
Super cosy, perfect if you’re here to soak, chill, and live your best onsen‑town main‑character life.
Buildings & facilities
Hotel has three blocks, all connected via the main building, so you’ll always pass through it anyway.
Most of the good stuff – hot springs, buffet etc. – is in the Annex building where I stayed, so it was really convenient, just no Yubatake view (that’s only for the main building rooms).
Location & mini shopping zone
They literally have their own shopping area on the first floor of the main building, right by Yubatake and the hot spring street, so you can roll out of the hotel in yukata and start browsing.
Super easy to snack, shop, then hop back into the onsen without feeling like you “went out”.
Transport & walking in snow
There’s a shuttle bus to the nearest public transport stop, so luggage days are easy.
You can walk it in under 10 minutes, but in snow season the road gets icy and crazy slippery, so honestly not recommended unless you trust your shoes (and your balance).
Staff & service energy
Hotel staff are amazing – super friendly and actually proactive.
Besides Japanese and English, some staff speak Mandarin and will just switch to it to help you out, and they’ll even offer to take photos for you before you have the chance to ask, which is perfect for solo or shy travellers.
SSRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
GGuest UserA relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
GGuest UserExcellent value for money, with a half-board package that included dinner and breakfast. Dinner was very generous, though the aftertaste was just average; the Jōshū beef was the highlight. Breakfast quality was superb. Very satisfied with the cleanliness and comfort.
GGuest UserThis was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
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