Hotel Dengan Tempat letak kereta di Utrecht, Belanda

I don’t know why hotels in Utrecht have mention parking on booking, but when you go to the hotel they transfer you to another city parking which is far away from the hotel. Rooms were without opening windows, although they are made for our safety. The bed and pillows were comfort and clean, but there were no sleepers in the room, No water or any other liquids in the fridge. The rooms are not the same as on the photo.

The hotel is stunning! The first moment when I walked in I thought I was going to a beautiful restaurant. There's a smart locker for my luggage as I arrive very early in the morning. Self-check-in is super easy, the staffs are super friendly. The pod room is super clean and quiet, the bed is MASSIVE and comfortable, love the smart control colour change light inside the pod. The storage area under the pod is very convenient and secure ( use the room key to open it). There are plenty of shower rooms and toilets so you don't need to line up for it. The water temperature and press are perfect, and towels, shampoo, conditioner, shower gel and hairdryer are all available to use. I am super happy with the stay, sadly I didn't have the chance to try their food, but I am more than happy to come back to stay again and try the food and drink. BTW, it's only a couple minutes' walk from the Utrecht train station, with plenty of restaurants, cafes, and shops surrounded.

The first time I stayed in this hotel a few weeks ago was perfect, but the most recent time there was a problem with sewage which caused a bad smell in the hotel. A complaint was raised. The hotel should have done more to comfort guests during this situation. I hope this never happens again.

Location is perfect right next to Utrecht Central station and a big shopping centre. Pass the shopping centre and you're in town centre. Has a swimming pool and a small gym on the top floor. The only problem we had was one of our towel had some brown stains on it which doesn't look very pleasant but we showed them and they got us clean ones straight away. Also there wasn't hair conditioner but in another of their Inntel hotel we stayed there was. Try to get a room facing the train tracks I think would have a better view.

Nice area, nice service. However if they have car parking area for customer that would be even perfect.

Prima hotel in buurt van station en centrum. Kamer mag wat onderhoud krijgen maar verder mooie grote kamer. Vriendelijk personeel.

Nice hotel, decent rates, good bathroom, but really just lacking in information. First off, the hotel is in a mall, and there’s no indication of which doors are open after the mall closes and which aren’t. Google Maps is unaware of that, so if you’re relying on that or a similar service to get you back to the hotel, be aware that will not work, and employees will not provide you with useful information about this unless you ask. For the record, I eventually managed to enter via Catharinje Esplanade. Second, maybe it’s because I visited on a holiday, but there was no front desk or room service late at night, which would be totally fine IF that communication were provided. But there was no indication whatsoever that the supposedly 24 hour room service was not actually 24 hours. Again, certainly don’t begrudge employees a night off. But *management* needs to do a much better job communicating what services are or are not available and when. Don’t promise something your employees can’t deliver. If management would just set realistic expectations and provide a little more useful information, this would be a nice hotel.

Very friendly staff. Nice modern hotel outside the center. Parking ( payable ) at the hotel. The room is nice. There is a breakfast buffet which is basic but ok. They started to offer dinner as well. Not too much choice but good thing that you can eat there now

cheap, not clean, but staff polite and nice.I have tried this hotel for the location, but it shows lack of management. Dirty glasses from the evening still on the table at 9 oclock am. the fridge wasnt working in my room and nobody ever came to fix it, in 3 days i was there. Badly built from the start, impossible to wash ones face without wetting the floor, with the shelf covering half the basin.But the reception staff and the people at breakfast were smiling and trying to be helpful.

Unfortunately, this was one of my lesser hotel experiences. I had booked (and paid for) a room but walked away frustrated during check-in because of the receptionist's attitude. Here's my story in brief: Upon arrival, I was asked to pay the tourist tax. I noted that I had anticipated this since I had also paid these costs on-site during my stay at the same hotel the previous week; however, the booking had stated that the price included all taxes and fees. It wasn't about the amounts (just a few euros). My comment was intended as feedback, so the hotel could better align the information on the booking sites with reality. The staff member immediately became defensive and claimed I was wrong and that the problem was with the booking sites. As if I had made a mistake. After this unpleasant reception, I went to my room. I had specifically looked for a hotel room with a larger bed for more space around me and had found a twin bed online at Leonardo. However, upon arrival, it turned out to be a single bed, pushed against the wall. When I mentioned downstairs that I had booked a twin bed, I was told that I was wrong according to her system. A kind of blaming discussion ensued, stating I could have known this because I had been there the previous week (although I had a different room with a double bed then). I could get another room, but for an extra charge. When she asked me to send a screenshot, I pressed forward in my confirmation email and handed her my phone to enter the email address. Apparently, my attitude was not right: she said she would refused to help me further this way. She was busy enough (I was the only guest at the reception at that time). I did not use a single rude word and simply spoke in a calm tone. The approach of blaming the other first, responding gruffly and unfriendly, and then making accusations was unacceptable to me. I left and booked a hotel room elsewhere, where taxes and fees were indeed included in the online paid amount. It was anything but a relaxing evening in preparation for my next workday. For comparison, my hotel experience from the previous week: the room was decent, somewhat dated, but the location is ideal next to the station. The staff were much friendlier and more polite then. My stay was otherwise satisfactory.

I don’t know why hotels in Utrecht have mention parking on booking, but when you go to the hotel they transfer you to another city parking which is far away from the hotel. Rooms were without opening windows, although they are made for our safety. The bed and pillows were comfort and clean, but there were no sleepers in the room, No water or any other liquids in the fridge. The rooms are not the same as on the photo.

The hotel is stunning! The first moment when I walked in I thought I was going to a beautiful restaurant. There's a smart locker for my luggage as I arrive very early in the morning. Self-check-in is super easy, the staffs are super friendly. The pod room is super clean and quiet, the bed is MASSIVE and comfortable, love the smart control colour change light inside the pod. The storage area under the pod is very convenient and secure ( use the room key to open it). There are plenty of shower rooms and toilets so you don't need to line up for it. The water temperature and press are perfect, and towels, shampoo, conditioner, shower gel and hairdryer are all available to use. I am super happy with the stay, sadly I didn't have the chance to try their food, but I am more than happy to come back to stay again and try the food and drink. BTW, it's only a couple minutes' walk from the Utrecht train station, with plenty of restaurants, cafes, and shops surrounded.

The first time I stayed in this hotel a few weeks ago was perfect, but the most recent time there was a problem with sewage which caused a bad smell in the hotel. A complaint was raised. The hotel should have done more to comfort guests during this situation. I hope this never happens again.

Location is perfect right next to Utrecht Central station and a big shopping centre. Pass the shopping centre and you're in town centre. Has a swimming pool and a small gym on the top floor. The only problem we had was one of our towel had some brown stains on it which doesn't look very pleasant but we showed them and they got us clean ones straight away. Also there wasn't hair conditioner but in another of their Inntel hotel we stayed there was. Try to get a room facing the train tracks I think would have a better view.

Nice area, nice service. However if they have car parking area for customer that would be even perfect.

Nice hotel, decent rates, good bathroom, but really just lacking in information. First off, the hotel is in a mall, and there’s no indication of which doors are open after the mall closes and which aren’t. Google Maps is unaware of that, so if you’re relying on that or a similar service to get you back to the hotel, be aware that will not work, and employees will not provide you with useful information about this unless you ask. For the record, I eventually managed to enter via Catharinje Esplanade. Second, maybe it’s because I visited on a holiday, but there was no front desk or room service late at night, which would be totally fine IF that communication were provided. But there was no indication whatsoever that the supposedly 24 hour room service was not actually 24 hours. Again, certainly don’t begrudge employees a night off. But *management* needs to do a much better job communicating what services are or are not available and when. Don’t promise something your employees can’t deliver. If management would just set realistic expectations and provide a little more useful information, this would be a nice hotel.

Very friendly staff. Nice modern hotel outside the center. Parking ( payable ) at the hotel. The room is nice. There is a breakfast buffet which is basic but ok. They started to offer dinner as well. Not too much choice but good thing that you can eat there now

cheap, not clean, but staff polite and nice.I have tried this hotel for the location, but it shows lack of management. Dirty glasses from the evening still on the table at 9 oclock am. the fridge wasnt working in my room and nobody ever came to fix it, in 3 days i was there. Badly built from the start, impossible to wash ones face without wetting the floor, with the shelf covering half the basin.But the reception staff and the people at breakfast were smiling and trying to be helpful.

Unfortunately, this was one of my lesser hotel experiences. I had booked (and paid for) a room but walked away frustrated during check-in because of the receptionist's attitude. Here's my story in brief: Upon arrival, I was asked to pay the tourist tax. I noted that I had anticipated this since I had also paid these costs on-site during my stay at the same hotel the previous week; however, the booking had stated that the price included all taxes and fees. It wasn't about the amounts (just a few euros). My comment was intended as feedback, so the hotel could better align the information on the booking sites with reality. The staff member immediately became defensive and claimed I was wrong and that the problem was with the booking sites. As if I had made a mistake. After this unpleasant reception, I went to my room. I had specifically looked for a hotel room with a larger bed for more space around me and had found a twin bed online at Leonardo. However, upon arrival, it turned out to be a single bed, pushed against the wall. When I mentioned downstairs that I had booked a twin bed, I was told that I was wrong according to her system. A kind of blaming discussion ensued, stating I could have known this because I had been there the previous week (although I had a different room with a double bed then). I could get another room, but for an extra charge. When she asked me to send a screenshot, I pressed forward in my confirmation email and handed her my phone to enter the email address. Apparently, my attitude was not right: she said she would refused to help me further this way. She was busy enough (I was the only guest at the reception at that time). I did not use a single rude word and simply spoke in a calm tone. The approach of blaming the other first, responding gruffly and unfriendly, and then making accusations was unacceptable to me. I left and booked a hotel room elsewhere, where taxes and fees were indeed included in the online paid amount. It was anything but a relaxing evening in preparation for my next workday. For comparison, my hotel experience from the previous week: the room was decent, somewhat dated, but the location is ideal next to the station. The staff were much friendlier and more polite then. My stay was otherwise satisfactory.

Nice, clean hotel in a great location for the train/tram and football stadium. Check in was quick and got a nice g&t welcome drink. Service was quick and the staff were friendly. The room was nice, but the view wasn’t the best. No kettle facilities in the room which is a must for me! However, they serve hot and cold drinks downstairs. The outdoor area on the canal was lovely in the sun! Would definitely stay again.

Prima hotel in buurt van station en centrum. Kamer mag wat onderhoud krijgen maar verder mooie grote kamer. Vriendelijk personeel.

Prima hotel, ontbijt is goed geregeld en diner is ook fijn. Kamer is schoon, maar badkamer gedateerd. Mag wel een opfrisbeurt gebruiken. Douche loopt niet lekker door. Bij incheck en uitchecken is niet al het personeel is even vriendelijk of professioneel, ging iets verkeerd met mijn boeking voor het ontbijt via trip.com, uiteindelijk klantenservice gecontacteerd en toen is het opgelost. Maar hotel deed heel raar hierover…dit is niet ons probleem…

***Please be careful before booking here, it looks more like a SCAM than a relaxed stay.*** We booked an expensive Suit room W/ Jacuzzi at this hotel to celebrate our 2023-2024. Well, this was the Worst Experience ever. Since we arrived, the Suite Room had issues with Leakage to the floor under our room. Room service kept coming to our room almost every 30min to an hour. They kept coming to check the same thing, nothing to see in our room. So with this the first day was already RUINED! We couldn’t relax because people kept coming to the door. Next day again same thing since the early morning room service and the hotel technician kept bothering us. As if we did something wrong but we didn’t, we couldn’t, we just arrived at the hotel Suite… Then they ask us to leave the room for at least 1 hour so they can ‘Try’ to fix the issue. We declined. Then randomly 30 minutes later our airconditioning stopped working, sweating in the SUITE room they couldn’t fix it. After all this, we decided to leave earlier then we wanted. We travel allot and visit different hotels in Europe. But this, for a very expensive SUITE room to have so many issues was crazy. Never had such a bad experience before at a hotel, especially a Suite room Hotel. We also we asked our money back, but only got a percentage back and as a compensation they gave us just 2 bottles of water… So yes, we had to pay for the first day, while they kept bothering us the whole time. Very very unprofessional of this hotel and staff. We had to pay for the night we couldn’t even relax because of faulty SUITE ROOM. Please be careful before booking here, it looked more like a SCAM than a relaxed stay.

The coffee machine didn’t work, the freezer also didn’t work. For the rest it’s a good hotel!

The hotel is set in a nice location in the country and a 20 minute walk from the train station which was ok for me, even if it was uphill which is weird in NL ! Check-in was weird, for some reason the two people were talking about us in Dutch and laughing at us, nice welcome. There were three of us arriving at 14:30 but our room wouldn’t be ready until 15:00 so the individually stored our bags, which was weird. My colleagues wanted to use the gym, but despite the fact we were there for almost a week there were no slots…..weird, later found out the hotel had leased the gym to a fitness trainer - why not be honest about it! Rooms have almost no sound deadening, TV didn’t work, no hand soap in the room and piece of foam for a bed wasn’t the best, I guess from that perspective you get what you pay for. Most of the bar staff and waiter staff were brilliant, great personalities and wanted to do their best for you which was nice. The food was a bit patchy and got the impression they were struggling in the kitchen, no different to many hotels and mostly ok, my group had to reject a couple of steaks, but was dealt with reasonable professionally. The meeting room was tight and a bit dangerous from the perspective the laptop power points were on the wall and created quite some trip hazard and the overhead projector build had seen better days and made the colours wishy washy. And now for the downright ugly, now I do get that hotels are struggling to recruit in current climate, but why would you put your worst employee on reception! We had an American VIP join out meeting, he only drinks Coke, as there was no one in the bar area I asked if reception could help. He said he could, promptly brought two bottles of Coke but then told me that I wasn’t “authorised” to put this on my room and I needed to pay cash. I tried to reason with this person that I didn’t have cash on me and as we were spending in the region of 15,000€ with the hotel perhaps he could either add it to the meeting room cost, or food and beverage cost. He told me that he was not prepared to do so! He summoned a colleague from back office and she agreed the only option as I had no cash on me was to leave with the Coke. I was rather upset by this treatment and to my discredit I raised my voice, and despite a colleague was on the phone to potentially another guest and there was a queue behind me, they simply didn’t care and it was more important to them that they didn’t release the Coke with payment ! I left shocked, then entered the kitchen to find the bar staff cleaning dishes as they we short staffed, which I understand, and her comment was “ I don’t know how to charge you for the Coke, but you take it and I’ll figure it out”. Give this lady a promotion and send the clowns on reception to wash the dishes.

We went to Holland to attend a festival happening near to this hotel.it was my two kids ( one teen aged one infant) and actually booked a room with two beds via ***********. We arrived at the reception , the lady was so rude I don’t know why but she was talking to everyone unprofessionally. we received our card but the room wasn’t the one we requested for so sadly I had to go back ask her again . She said my son can sleep with one of our friend who was actually staying in the same hotel. That is where the fight started anyway we argued and she changed a room for us which still wasn’t really what we asked but better than the previous one .The breakfast ; the place is very crowded and very few options/ variety . The Receptionist I met when we check out was actually so nice but it was all after the horrible experience.

We have stayed there twice and both times the service and food was the best you could ask for. All staff are very friendly and helpful. The rooms are always kept clean and we always feel saft staying there and the price is great. If you need a place to stay in Zeist NL. you need to look no farther than the Hotel Theater Figi ” it's the best” Van and Linda Scott

Een superiour kamer geboekt voor een nacht inclusief ontbijt. Pluspunten: - grote douche - heerlijk (groot bed) - ontzettend goede verduisterende gordijnen - grote minibar/ koelkastje - vriendelijke ontvangst - over het algemeen een nette / schone kamer Minpunten: - klein balkon zonder meubilair (je betaalt extra voor het balkon, maar je kunt er eigenlijk geen gebruik van maken...) - slecht en traag werkende tv - kitranden douche vergeeld - ontbijt standaard - geen activiteiten in het hotel (bijv tafeltennis, biljart, darten etc). Voor €124 geen goede prijs / kwaliteit verhouding en we zouden dit hotel daarom geen t****e keer boeken.

Pros: The restaurant and its staff are incredibly nice, open until 9pm (past that, they only serve main dishes) and the meals we had were top notch; we even got a comp'ed appetizer. The pool and spa are open until 11pm and we took advantage of that. There is a table tennis table and a pool table. We had a few extra coffee pods and tea bags added to our closet that they had placed there as extras (no cost to us). You are also close to the Austerlitz Pyramid (just down the road), which is nice to visit (note that this is not the Austerlitz where the 1805 battle took place, just a monument built in 1804 by Auguste de Marmont's soldiers, renamed ”the Pyramid of Austerlitz” in 1806 after Napoleon Bonaparte's 1805 Austerlitz victory). Cons: The facility seems to be ”old world chique” and does appeal to a certain clientele. Due to the way this hotel/restaurant was built and added to over the years, it is quite the labyrinth. If you want to get to the pool, you will have to arm yourself with patience. Moreover, the signs are in Dutch only and the signage is not well done (see the pool reference). Breakfast cost at the time, 18.50 Euro and we skipped it, since there are a few supermarkets and bakeries in the area (car or bike required). Now, our main con was that we reserved a room for 4 adults and we confirmed with a King and 2 twin beds... the fourth bed was a foldable cot or ”camping” bed. The mattress was no more than 2 inches thick and 1 inch once you laid on to it. Needless to say that that person had a rough night. There is no food ordering from outside the hotel, like Uber. The Wi-Fi was really bad from our room. They limit you to 4 coffee pods (a day (based on our total occupancy) and you need to pay if you want more.

華人酒店，酒店老闆是荷蘭籍華裔，很老了，一百年前就有了，所以能做到這樣還不錯，價格在這個地段還算適中，主要地段是這個地方的正中心，還不錯，價格最合理