Hotel Dengan parking di Oslo County, Norway

For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!

Location is convenient, about 10 mins walk from Oslo S. although it is in the direction nearer to the office buildings and away from the attractions. Breakfast spread is amazing and tastes good. Room and bathroom are spacious, bed is soft and comfortable. The only drawback is the amenities. There is no toothbrush provided, and I find the shampoo, conditioner, and hand wash a little too mild / diluted, would have preferred it to be thicker and foamier. Body soap is ok.

The hotel is on the top of the mountain, has very view. The restaurant is good room is clean and big. It has a free parking space. As it is far from the town about 9km, suggested stay here if you have a car

Location: Super convenient, just right after you exit Central Station, turn right, and cross the skybridge. Room: Spacious with a large bed, perfect for traveling with kids. The bedding was also good. Cleanliness: Good. You can open the window for ventilation. Environment: Our standard room was on the fourth floor with no view. There's a building under construction across the street, but the noise wasn't an issue. Service: Breakfast was pretty decent. On our second stay, the key card stopped working twice, so we couldn't access the elevator and had to go to the front desk for re-authorization. Overall, it was still a very good stay.

The hotel is very close to the central train station. In fact, you can cross the bridge (covered) to the nearby mall, exit on the 1st floor, cross the road and enter the hotel. The hotel's surroundings are dirty and less pleasant, both because of renovations and construction in the area and from a human perspective. A short walk (5 minutes) brings us to the main street, or to the central square, or to the opera house) The hotel itself, like the other chain hotels, is commendable. Free coffee/tea, water/soda in the lobby and sometimes also fruit and small pastries. We were given a spacious room on the fourth floor with large windows that can be opened. This is important when it's hot, but the windows face an internal courtyard so there is no view and no good air exchange. The room was ventilated, but there was no air conditioning. The bed was comfortable. A large and pleasant shower room with a wide shower that you don't have to crowd into. Two sinks and a large window. A seating area with two armchairs and a standing lamp (without the bulb itself...) The room was maintained to a reasonable but not excellent standard. (Lack of bulb, stains on the chair upholstery, clogged shower head that we asked to replace and it was replaced quickly). A very good, varied and wonderful breakfast like in the entire chain. We would return to this hotel if we had heavy luggage and came to stay overnight but not for a vacation.

great boutique hotel! only unfortunate thing is that the breakfast only opens at 8am on weekends so we missed it due to an early flight, but they made up for it with a breakfast to-go when we checked out!

Really loved this hotel! First off, the location is fantastic – super convenient for getting around, as you can walk everywhere. Plus, it includes breakfast and dinner, and even complimentary afternoon tea. The food was great too. You can tell this hotel is run with a lot of care and attention to detail.

The hotel's location is very central, with all the city's attractions within walking distance, right next to the busiest pedestrian street. However, it's a bit far from the station. On the day I arrived, dragging my luggage from the station on a slippery road, it took me a while to find it. There's construction happening next door and across the street, which slightly affects the view. The room isn't large, but it's fine for one person. Breakfast was also decent.

Great hotel with good transport links (I think you have the metro, tram and bus all within 10 min walk) but it is worth mentioning that this is slightly out of the centre so it takes about 30 minutes to get in. For business travellers with offices around I guess that dosent matter but for tourists it might be slightly time consuming although the Ruter zone 1 transport pass does cover this so more on time rather than cost for transport here. Breakfast was splendid and I really enjoyed the spread and quality which I think is even better than other 5 star hotels I’ve stayed in Oslo and other parts of EU. Staff in breakfast was great, although reception staff was not the friendliest per se - professional though just not as friendly. I put a DND on my room door twice but both times housekeeping still came to clean my room so I’m not really sure if the signs mean anything. Amenities though was horrendous - nothing except poor quality towels and soap which were a let down. Overall good hotel but definitely more things could be done to achieve the maximum potential.

Apartment in great location - easy and picturesque walk or quick subway to central station and downtown area. Great little kitchenette to cook your own meals to save $ with supermarket nearby. Bathroom with washing machine, our washed clothes dried overnight hung up in bathroom because of floor heating. Easy & quick check in process even though no reception. There are staff on site - I got extra towels as soon as I asked. I would definitely stay here again if I returned to Oslo.