All Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
Very accessible and convenient location. Malls and terminal are just walking distance. There's no Grab services though, just the local transportation service liken to Grab. As expected for Sogo Hotels, hotel staffs are courteous, not all but most of them. Thank you.
We had a good stay and the discounted price was an amazing value for money. The room was very spacious and with few sharp corners it was great to let our 1-year old baby run around the room. Breakfast and general helpfulness of the staff was excellent. The swimming pool area could be improved slightly, the paving around the pool was very slippery when wet.
2 days of uma experience was awesome. Customer service is on point. The staff were professional and courteous. They also offered complimentaries which delighted us. The facilities are also user friendly and the place is good for a toddler to walk around. Very good experience and will likely book in the near future.
The stay was made even more memorable by the excellent breakfast and dinner buffet, offering a wide variety of delicious options that catered to every taste. We really enjoyed our meals while taking in the stunning view of Mt. Mayon.
Perfect location, very comfortable
We checked out early and there was no water in the shower, also our room has electric kettle but other room has none. No teaspoon, if we want to make coffee. Otherwise it’s all good.
We stayed at Misibis Baygarden Resort from July 11–13 and had a truly relaxing and enjoyable experience. The resort offers a peaceful atmosphere and beautiful surroundings — perfect for unwinding.
There was a minor issue with my request for unscented linens and no air freshener due to allergies, which wasn’t addressed at first, but the staff quickly made up for it by upgrading us to another room, which we appreciated.
One area for improvement would be the internet service, which was quite unreliable during our stay.
Overall, it was still a pleasant experience, and we look forward to coming back
Terletak di Mercedes, The Lei's Hotel and Beach Resort mempunyai kolam renang luaran, kawasan pantai peribadi, teres, dan WiFi percuma di seluruh tempat penginapan. Menawarkan khidmat bilik, tempat penginapan ini juga menyediakan tetamu dengan taman permainan kanak-kanak. Resort ini mempunyai bilik keluarga.
Dengan bilik mandi peribadi yang dilengkapi dengan bidet dan kelengkapan dandanan diri percuma, bilik di The Lei's Hotel and Beach Resort juga menyediakan tetamu dengan pemandangan kolam. Bilik-bilik di tempat penginapan ini mempunyai penyaman udara dan meja.
Sarapan Asia tersedia di The Lei's Hotel and Beach Resort.
Lapangan Terbang Naga adalah 110km jauhnya.
An amazing hotel....5 star all the way. Excellent food, staff, pool, facility! The staff were so accommodating, friendly and super efficient. We have travelled around the world and by far this hotel was one of our favorites! I highly recommend a stay here. You wont be disappointed!
+ I like that bath and toilet are separated.
+ They have water dispenser available at the hallway. You can heat up water in the room with the electric kettle provided.
+ Julie was so accommodating and friendly. She even gave us a connecting room.
+ The manong guards were also very welcoming and helpful.
- The room is quite small but has basic amenities except for small fridge.
- I felt the carpet or beddings were dusty as i was sneezing most of the time.
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73 ulasan
8.8/10
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