Unfortunately when a hotel has a good team one person can affect it so badly. I highly rate the hotel and its services. But as a business traveller here investing in Tunisia, device at a 5 star hotel should be the front desks top priority.
After asking Aziz in reception regarding room service he explained it was on the tv with the menu and how to order. When I arrived into my room I finished some emails and went to the tv to look at the menu and the screen said that room dining finishes at 11 or 11.30
The hotel is very far out of town 20mins so I had to sleep hungry
I spoke to aziz in the morning, and he said the tv was room didn’t really care about the matter and said it will change
Same situation my next night finished work late came back to my room and call room dining, No one answered, called again a main half asleep didn’t know what the have on the menu, he said someone will call me, someone called after 30mins when I was ready to sleep.
Again I went to sleep hungry
When I spoke to aziz in the morning he was too busy to care again. And once again a professional establishment needs to have staff that have attention to detail when it comes to the care of the guest especially people who are investing in Tunisia like the establishment that hires him.
Shame
The hotel has a good location . Lots of cafes and restaurants nearby. We had sea view from the bedroom and view of the marina from the sitting room. The kitchen has cups and pots too. For the kettle you need to put a deposit.
Joli hôtel, bien situé et très propre.
Seulement le climatiseur ne fonctionnait pas il faisait très chaud dans la chambre. Je ne recommande pas du tout le petit déjeuner.
Armez vous de patience pour recevoir la clé de votre chambre.
Très belle vue dans la chambre.
Je commande ce hôtel Bel emplacement parfait a côté de l, aéroport,de station de métro,de bus
Chambre acceptable, nourriture variable et bonne
A mon avis pour ce prix top 👌👍👌 je remercie l, accueil chaleureux a la prochaine
Terletak di Monastir (Skanes), Shems Holiday Village & Aquapark berada dalam lingkungan 10 minit memandu dari Kasbah Sousse dan Katakombe Sousse. Hotel merangkumi semua ini berada 10.4 km dari Ribat of Sousse (Kubu) dan 10.5 km dari Pantai Sousse.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut. Setelah berendam seketika dalam salah satu daripada 2 kolam renang terbuka, anda boleh meluangkan sedikit masa di pantai persendirian. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan.
Nikmati masakan antarabangsa di L'amandier, salah sebuah daripada 2 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 630 bilik berhawa dingin yang menampilkan bar mini. Bilik mempunyai balkoni atau laman dalam persendirian. Bilik mandi persendirian dilengkapkan dengan tab mandi rendaman dalam dan hulu semburan mandi hujan. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
Hôtel top le service top la nourriture top le personnel animatrice a revoir aucun respect envers les clients de l’hôtel !!! Tenu des clients de l’hôtel très dénudé très décontracté pas habillé très choquant !!! dans le hall de l’entrée de hôtel et dans le restaurant buffet faudrais revoir la tenu vestimentaire de certains clientes (femme) faut respect les gens très vulgaire voir à moitié nu pour un très belle hôtel sa gâche l’image de cet hotel comportement déplacé de certaines clientes et animatrice drague les clients une honte pour un si belle établissement !!! À voir en urgence les chrambre sont parfait femme de chambre au top établissement très propre malgré le reste merci au personnel de service et la respections le reste a revoir en urgence manque de respect merci au responsable et au directeur de revoir certain détaille merci pour votre accueil.
TUI SUNEO Palm Beach Skanes - All Inclusive features a garden, private beach area, a terrace and bar in Monastir. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a seasonal outdoor pool. The hotel has an indoor pool, evening entertainment and room service.
Complete with a private bathroom equipped with free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and some rooms here will provide you with a balcony. Guest rooms include a safety deposit box.
A buffet, continental or Italian breakfast is available at the property.
TUI SUNEO Palm Beach Skanes - All Inclusive has a playground. You can play table tennis, darts, and minigolf at the 4-star hotel.
Speaking Arabic, German, English and French, staff will be happy to provide guests with practical guidance on the area at the reception.
Golf Palm Links Monastir is 2.6 miles from the accommodation, while Sousse Archaeological Museum is 6.9 miles away. Monastir Habib Bourguiba International Airport is 1.9 miles from the property.
impeccable très serviables
merci pour tout les personnel et les cadres
Sangat Baik
47 ulasan
8.9/10
Semak Ketersediaan
Lihat Semua Hotel Dengan parking di Monastir
Terokai Ulasan Tetamu Hotel di Monastir
Lihat semua
8,6/10
Very Good
GGuest UserThe service fully met my expectations. I especially want to highlight the professionalism and kindness of Jihed at the front desk. Always smiling, available, and very helpful, he greatly contributes to the quality of the experience.
This isn't my first stay at the Hilton, and every visit when Jihed is present, I naturally turn to him. His sense of service, efficiency, and attention to detail make all the difference.
A big thank you to him for his exemplary welcome and his constant commitment to customer satisfaction.
TTayo OlatejuThe hotel was far from the airport but it was worth the drive, the beach was right by the hotel, the staffs are absolutely pleasant , English wasn't too good but they all tried to communicate. The rooms were bright and beautifully laid with welcome chocolate and towel folded to make a lovely penguin
GGuest UserThe hotel has a good location . Lots of cafes and restaurants nearby. We had sea view from the bedroom and view of the marina from the sitting room. The kitchen has cups and pots too. For the kettle you need to put a deposit.
GGuest UserI order this hotel Bel perfect location next to the l, airport,metro station, bus
Acceptable room, variable and good food
In my opinion for this top price 👌👍👌 I thank l, warm welcome to the next
GGuest UserThe hotel is very clean and very clean.
The room was very warm and the room was very warm.
Receive the key of your room with patience.
The room was very comfortable and the room was very comfortable.
Berapakah kadar purata untuk hotel dengan Tempat letak kereta di Monastir?
Bagi hotel dengan Tempat letak kereta di Monastir, harga purata pada hari bekerja ialah DKK 1,756, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah DKK 1,743.
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