Hotel Dengan Pools di British Columbia, Canada

Great location, right in the city center/next to the highway, close to supermarkets and restaurants. It's a 7-minute drive to the lakeside beach and 20 minutes to City Park. Excellent value for money, includes free parking, WiFi, and a 24-hour front desk. The rooms are new, renovated in 2024–2025, with a simple and modern design. The bedding is comfortable, and a mini-fridge and coffee maker are provided. Friendly service, with a warm front desk staff and quick check-in/check-out. It's also pet-friendly. Practical breakfast: No free breakfast, but they provide vouchers for the adjacent Ricky’s restaurant (can be exchanged for pancakes/bacon/eggs). You can upgrade your breakfast for an extra charge; I tried the BC Benny, and it was quite good. Facilities include a seasonal outdoor pool, a small gym, and a self-service laundry room. A nice little touch: They put a rubber ducky in the bathroom, which adds a fun brand personality. The downside is the motel-style layout: external corridor access means less privacy. There's only one elevator, so for lower floors, taking the stairs is recommended. Noise issue: Rooms facing the street experience noticeable noise from highway traffic. It's advisable to request a room away from Harvey Ave when checking in. There's no elevator access to the 2nd and 3rd floors, which can be challenging if you have a lot of luggage.

This hotel boasts an excellent location, right around the corner from the Whistler Village Gondola (via exit B), and with the main entrance (exit A) for car drop-offs. Exit B leads directly to a pedestrian shopping street, just a few minutes' walk from the bus station. The hotel is divided into a South Tower and a North Tower. The South Tower features rooms with a fully equipped kitchen – we're talking a real home kitchen setup, complete with a dishwasher, induction hob, extractor fan, and all necessary kitchenware. It's truly rare to find a high-end hotel offering such amenities. What truly impressed me was their genuine recognition and treatment of elite members, even when booked through a third-party platform like Trip.com. For two guests, they provide a daily dining credit of CAD 24 per person (usable at their restaurants and eateries), complimentary Wi-Fi, and late check-out, among other perks. A special shout-out to Ms. Rosalie at the front desk, who was incredibly kind, professional, and took the time to thoroughly explain how to best utilize our member benefits. This hotel is exceptionally friendly towards its elite members.

It’s actually located underneath a residential area, but the atmosphere is amazing. The space is very large, almost like a suite, with a large TV, sofa, desk, and chair. Everything can be conveniently controlled through an electric control panel. They also provide complimentary water, which is a nice touch. The restaurant on the first floor is great, too—the food tastes delicious!

This is a good hotel . There was a little difficulty during our stay that was not hotels fault. The management professionally dealt with it. We were last minute guests for the staff?, after leaving a very ‘’poor’’ hotel very quickly. Friendly, atmosphere, if I am next in Victoria ?, the VIC will be where we will stay, , easy 5 minute drive. 1mile from downtown.

My family of four with children has some business to do in Campbell River, so there are some inconveniences with the one-day reservation facility, but overall it's good.

We stayed in the family room this time. The room was clean, spacious, and well-lit. There's also a swimming pool, and the breakfast was good. Plenty of parking available too. We'd definitely choose to stay here again next time.

I just had my surgery. They dont do room service like bringing food to the room. I was in the room outside, 2 nd floor without elevator. I requested to transfer in other room as it is still difficult for me to walk. Good thing they transferred me to the room close to the dining.

The room is big and spacious . Bed and pillows are comfortable. The kitchen is a big plus for us since we stayed for 3 nights. It is in a good location, near the bus stop and within walking distance to all good restaurants. The only downside is it’s near the hospital so ambulance sirens can be bothersome. Otherwise, it was a good and pleasant stay.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

For the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter. Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.