Hotel Dengan Pools di Taiwan, China

An absolutely excellent hotel! The views, ambiance, facilities, and service are all top-notch. What truly stood out was the service. Even though the hotel was very busy, everything was incredibly well-organized, from reserving a dinner table at the restaurant to borrowing bicycles, helping us find a table at breakfast, and managing the pool and beach lounge areas, as well as the fitness and recreation center – everything was handled perfectly. The staff were all very friendly, warm, and thoughtful. Having stayed in hundreds of hotels worldwide, this was by far one of my most satisfying experiences. We booked for five nights and still felt it wasn't enough!

Sun Moon Lake is literally at the hotel's doorstep, so close you could practically fish from it. Ita Thao Pier is conveniently located right next door. The hotel's interior is entirely adorned with cypress wood, creating a delightful natural aroma throughout. Furthermore, both the cable car station and the main commercial district are just a short 10-minute walk away.

A man at the front was not that friendly, but the woman at the front was so nice. She was so friendly. Location of this hotel was just two or three minutes walk from mrt cianjin station. Cleanliness… the building was kinda old but the bed, lobby were clean. The only problem was the room. I saw a cockroach in the room….

One of the best hotels I ever stayed in. Super clean, comfortable, staff is super attentive and friendly.. really everything perfect. It was my birthday when I checked out and they even gave me a present.. unbelievably nice! I would always come back here and can highly recommend. And the pool is awesome too! Great place!!

The hotel's services and the attitude of the service staff are very good. I look forward to staying here again next time. The only drawback is that guests cannot park their rented motorcycles next to the first floor of the hotel. They need to park in the motorcycle parking space opposite the hotel. The key point is that there is also the Nanhai Visitor Center opposite the hotel, so it is difficult to find a motorcycle parking space, which is not very friendly to guests.

I've stayed here several times now. It's a hotel with a good value for money. The public lounge area in the lobby is great for meeting clients, and they offer free coffee and snacks. Hygiene: Clean and tidy. Environment: Elegant and suitable for business discussions. Service: Enthusiastic service. Facilities: Complete basic amenities.

Found myself back in Silks again, my only choice in Tainan. Seemed to have met (or just felt like it) top notch staff. Conrad recognizing me and my girlfriend on arrival. Tried the swimming pool for the very first time. Quite crowded during the day but a great place to chill in the evening. Look forward to returning to Silks again already.

Having stayed at the Grand Hi-Lai Hotel in Kaohsiung last year and absolutely loved it, it was naturally our top choice again when we visited Kaohsiung this year. The Grand Hi-Lai boasts an impressive lobby, top-notch service, and an excellent location near Kaohsiung Port and the Love River, not to mention the department store and food court downstairs. Their breakfast is also first-class, with great quality and a wide variety of options.

When I asked about local attractions, the response wasn't as comprehensive as I'd hoped. The room itself was generally very good, but the shower door didn't close properly, and I was worried about water spilling out. The dining options nearby are convenient, and it's close to the train station, so the area is quite lively. As per local policy, toothbrushes and toothpaste are not provided, so remember to bring your own!

You can walk to the hotel from Xincheng station in about 20 minutes. There is a shuttle that takes you from the hotel to either Xincheng or Hualien station for free, which I appreciate. The immediate area around the hotel and from Xincheng station is quite remote and there are basically no stores or restaurants open. Thus you will probably have to eat all meals at the hotel restaurant. The restaurant itself is pretty good though and the pricing is reasonable, all things considered. The main benefit of the hotel is the hotel pool. Personally i have a bit of mixed feelings about the pool because the view of the ocean and the beach is partially blocked by some trees, however, overall it is indeed a nice view especially of the mountains in the back. You can also walk to the beach in a few minutes, which is convenient. Service is good. Overall if you are planning to check out Hualien but don't plan to go to Taroko gorge, I think this is a decent option.