Disiarkan pada18 Jun 2023
Guest User
The environment is pretty good. It's near the exhibition. I've always lived here. The breakfast is also very rich and colorful, with everything.
Hygiene: pretty good
Environment: very good
Facilities: quite complete, very easy to enter OK
Tunjuk lagi
Harga satu malam bermula:€ 205
Disiarkan pada31 Mac 2024|Classic, Guest Room, 2 Twin, City View
Guest UserIt is on the Mediterranean Sea, but there is no beach next to the hotel and there are not many businesses around it. The hotel facilities are generally relatively new, but the quality of the service staff varies, and individual staff have bad attitudes. In addition, there were no towels in the room. I asked for towels to be delivered at night. After urging many times, they were not delivered until the next morning.
Tunjuk lagi
Harga satu malam bermula:€ 144
Disiarkan pada11 Ogo 2026|Premium Suite
Anonymous User
« Nice suite and good breakfast, but billing issue and service needs improvement »
Stayed from August 4th to 11th in a premium suite with breakfast included (prepaid online). Upon arrival, we were charged for breakfast because, and I quote, ”the information wasn't in the system.” After numerous discussions and providing proof, management only agreed to cover half the cost.
Tip: Do not pre-book breakfast, the aquapark, or the shuttle. Several guests were in the same situation. You risk having to pay again on-site. Also, be prepared for a 20,000 dinar deposit – it's the first time I've encountered a hotel in Algeria requiring a deposit, and to get it back, you have to wait for staff to check your room before you depart.
Pros: Huge and comfortable suite, good breakfast, adjacent shopping center.
Cons: Lack of communication regarding services, staff need training for more proactivity and a smile. Food in the aquapark is very mediocre and overpriced, and it's open to non-hotel guests… not to mention the unpleasant smell and the endless, unbearable whistling from the lifeguards. For the price of the room, the aquapark should be included; it costs 4000 dinars for adults and 2000 for children, even if you are a hotel resident. Overall, a good hotel, but management and service need an overhaul to truly live up to a 5-star rating.
I will not return due to the unyielding stance of a receptionist and the manager regarding the breakfast, as a matter of principle.
Tunjuk lagi
Harga satu malam bermula:€ 193
Disiarkan pada19 Jan 2025
Guest User
I've tested all 5 star hotels of Oran and I give a 4 star at 2 h
The atmosphere in this hotel is a little limited
Breakfast is correct but not worthy of a 5-star breakfast
I've not tested the other comforts to name Jamal sauna ...
Good price quality ratio
Tunjuk lagi
Harga satu malam bermula:€ 117