Hotel Dengan Pools di Berkshire, United Kingdom

We stayed here because it had a pool and we enjoy a swim and breakfast was part of the deal. Even though we forgot to mention mobility issues the staff changed our room without an issue. The hotel was cool and so was the room, and that was without using the air conditioning. There is no lift so bear that in mind. The breakfast had a good mix of cooked English and you can have your eggs cooked as you want them. I asked for a decaf flat white and one was made for me. A bigger mug too, the usual ones are a bit small. There is fruit, plain yogurt, ham and cheese slices and olives so something for everyone. The staff are friendly and helpful and went to get more pastries for us when they had run out. If a coach tour is in then make sure you don't arrive too late, as a lot will be gone. The food wasn't greasy and we enjoyed the variety. We used the pool and there are men's and women's changing but no disabled facilities or family changing areas. Be aware of that although there is one larger changing room most of the space and showers are open. You will need a pound coin if you want to lock your locker, but we mainly swan in the morning and there were only one or two others in the pool. It's a spa pool so not too deep. There is a gym room too, but I didn't use that. The usual work out equipment was on display. You can also book spa treatments but those are extra. Pool and gym free to guests. We would gave tried an evening meal but there was a hotel power cut and so we left early. We would definitely use this hotel again, we slept well and the bed is comfy with usb charging sockets and proper reading lights near the bed. The bistro-like round table and two chairs were much appreciated. Parking us £5 a day, which us cheaper than some hotels. There is also a hairdryer and iron in the room and the TV has modern with Freeview channels available. The bar area has comfortable seating and was showing the matches as well as the news in the morning. No subtitles though, which would have helped. As I said the only criticism was that our sink was cracked, and didn't hold water well and there is a bath shower, rather than a walk in shower unit.

Being a 4 star hotel, I would have expected someone to escort us to the room at least. It was a bit difficult to navigate to look for our rooms at the end of a tiring day after visiting legoland and we had a hungry toddler in tow. In addition, the breakfast buffet could be extended to be more inclusive. I would prefer a holiday inn breakfast over this. Being 4 star, I'd expect better. I have experienced hotels within UK and internationally but this one is just similar to any decent holiday inn branch in UK. I have seen better 3 star hotels. Hence, I had higher expectations in terms of service and breakfast. Everything was oridinary and fine like any hotel. We had no time to check out any facility such as swimming pool so cannot comment on that.

Probably the best hotel we have stayed in working away every weekend and we stay in a leisure hotel every weekend, all brand new, jacuzzi was unreal, steam room could have been hotter, sauna was 100c which was lovely, never seen one that hot, room had air con, buffet breakfast was beautiful, very clean hotel.

Novotel Reading Centre is located in the heart of Reading, with convenient access to food, accommodation, and transportation. It is a 3-minute walk to the train station and a 3-minute walk to museums, parks, monasteries, and supermarkets. The front desk service is very friendly, and the swimming pool and gym are open normally from 10:00-22:00 every day. We are responsible for cleaning our floors very seriously and clean the rooms on time every day! Everyone gathers together at the bar downstairs every night to watch the World Cup, it's very happy! Five star rating! Like it, thank you!

The service is very good, and the facilities are also good. During the epidemic, you must make an appointment in advance. It is especially thoughtful. The pool disinfection work is done very well.

In order to take the children to the nearby school for an interview, stayed for one night, so there is not much demand for the hotel. The facilities in the room are general, the beds are put together, not very comfortable, the health is OK, the breakfast is too poor, the overall feeling is not acceptable for the holiday! The decoration at the front desk is ok, warm and elegant!

Lovely comfortable hotel, only drawback for us was that although they accept dogs (for which they charge quite a lot) there's nowhere to eat apart from the lobby, which is rather big and exposed, if you have the dog with you. Part of the dog policy is that they shouldn't be left alone in the room (that I agree with) but it left us having to go out of the hotel to eat at a local pub which was more dog friendly. Otherwise it was great, comfortable beds, good bathroom and a pleasant ambience, nice receptionists.

After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy. The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night. Not sure if recommended staying here. .

ABC Hotel maintained cleanliness standards, but the room size was smaller than expected. The beautiful décor compensated for the limitations. While the location was a little far from major attractions, it was not difficult to find. Suitable for those valuing cleanliness and aesthetics, but consider alternatives for more spacious accommodations and a central location.

Nice location, ample parking, easy to find. Disappointing things were no wifi connectivity in the room no network signal either. The leisure facilities were not looked after as jacuzzi was out of order without a mention on website, steam room was not operational one day out of the two days stay. Not enough lights in the room. Double bed was bit too small. Both The reception guys were excellent very polite and helpful.