Hotel Dengan Pools di Kent, United Kingdom

Lovely hotel but would really benefit from being updated. No air-conditioning, although pushing my luck, a mini fridge would be a huge benefit for patrons as well... Beautiful location, lovely area, will return, but please clean the windows so I can see out of them!

I really had a pleasant stay. Everything about the hotel was relaxing and although I didn’t sleep well (due to being in a different bed to my own) there was nothing I could complain about. Staff were great, breakfast was ok (selection of cooked breakfast, pastries, toast,cereals & fruit) and you’re greeted with that famous cookie! :)

Great array of breakfast choices. Clean. Room service great. Restaurant on premises offered delicious dinners at reasonable prices. Friendly staff. Room tidied daily. Fresh linen. Spacious room. Will definitely return. Highly recommend.

My wife and I stayed for three nights to celebrate our anniversary. Our stay was exceptional and especially all the staff who couldn't do enough for us and with a smile and good humour. The service was spot on as was the food in the restaurant, we ate there on all three nights and enjoyed top cuisine, wines and beers. A special touch was the 'Happy Anniversary' slate with a couple of coconut ice sweets! The breakfasts were beautifully presented and cooked to perfection, although we found the bacon just slightly tough but totally edible. Superb poached eggs! As a comment fresh fish would have been a nice addition at breakfast although smoked salmon was available. The bed was very comfortable and the room spotless and with most of the facilities one would expect. It would have been helpful to have a non-slip mat for the bath as well as a grab handle for safety. Also soap dispensers next the shower would have been helpful. As the summer is extremely hot (2026) air conditioning was very welcome! The spa facilities were lovely too!

Hotel itself was nice but could do a lick of fresh paint in the rastuurant. Reception and housekeeping staff were polite and helpful. Loved the pool area unfortunately tge shower opposite the steam room was not working and hit sauna out of action The gym could do with state of the art machines but nice space. The restaurant Wednesday morning for breakfast staff not helpful but Thursday morning my goodness Terrie and Billy turned it around They were chatty, helpful, nothing was too much trouble, service with a smile, tables were cleaned promptly and they were constantly on the go. Totally awesome. Parking we had to pay £10 daily which was much so for us £20. Great area secluded beautiful.

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.

The hotel is a bit dated but for the price we paid, it was good value. In terms of location, it was great for us as we were guests at a wedding at Leeds Castle and this hotel was literally around the corner. Staff were friendly and helpful. We did not use the leisure centre, but was told by family that it was really nice, especially the swimming pool. Regarding the room, as soon as you walk in you can smell the drains in the bathroom which is by the door but it's not that bad that you can smell it in the room. We had a family room which was large and had a king and two singles. The room was ok regarding cleanliness, some missed areas and dead insects which may have flown in through the big windows. Breakfast was nice with a decent selection of food and good choice of drinks which was needed after a hot weekend. Overall we are pleased with our stay and would recommend it.

This is a lovely hotel with extremely spacious rooms and en suites. The Orangerie dining room has a lovely outlook onto the peaceful grounds. Although we didn't have an evening meal there, we did enjoy the breakfast. The staff were extremely accommodating with our delightful little son/grandson of ten months and deserve praise for their hospitality. We were there for a wedding at the nearby Beacon Hotel (four minute drive or 20 minite walk with a pram) so it was incredibly convenient. As its a spa hotel, I felt obliged (!) to have a wonderful massage which although £110 was well worth it! A 20 minute walk takes you to the charming Pantiles area of Tonbridge Wells which had lots of eateries and was very unusual - quite unexpected. Everything about the hotel was great value. It could do with slightly updating in decor but I wouldn't hesitate to stay there again.

We have booked a long weekend stayed at the hotel in June. It is located close to the long beach which is great for a walk or a run. There is a fantastic cute cafe near the hotel called cafe on the beach. Coffee and pastries were excellent. Breakfast buffet was nothing special but acceptable for the price. Spa and pool facilities were great except that they charge you extra for bath robe and slipper. You have to ask at the reception for those. There is also no travel toothbrush tooth paste or shampoo. We were not expecting to pack them with us as we are used to having them provided by hotels which we have stayed. I would say this is the first time we have experienced this. Staffs were excellent, polite and very welcoming. It is worth staying if you travel close to the area.

I last visited Rowhill over 15 years ago. It has unfortunately lost its exclusive, luxury look and feel. Whilst bedrooms have changed and have a more modern look, the finish is not great and color choices not kind on the stains. They seem to have added a relaxation room which was a nice touch but. Slightly on the dark side to enjoy flicking through the magazines on offer. The bar food was better than nothing but plenty of room for improvement. Great breakfast though. Like a lot of these places the do not focus on the detail. The spa area now needs a loveing touch so it's on par with many of the new spas emerging or a good price review! Saying all that the staff were lovely, helpful and professional. I made the most of my stay and would still recommend.