Hotel Dengan spa di Tochigi Prefecture, Japan

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

Both breakfast and dinner are buffet style. They offer fresh tuna and squid sushi, and during the New Year, traditional Japanese New Year dishes. It's quite good value for money. However, the buffet is limited to 1.5 hours and requires a reservation, so you need to check in early to book your preferred time. From what I've seen on Japanese TV programs, the buffet at Mikazuki, which is within a few hundred meters, seems better. But if you don't know that, the service here is overwhelmingly superior compared to other regions.

The hotel location is not very convenient for those traveling by car, but also for those taking public transportation. The only room type I booked was a smoking room. When I arrived in the room, there was a strong smell of smoke, which was very uncomfortable. The food supply was very good, with surprises. The hot springs and large baths are good. This hotel really needs to improve its hygiene quality. The carpets are all black and the rooms should be made non-smoking. But the price/performance ratio is very good, especially with the discounts from Trip.com

Very good hot spring 酒店 ️ hotel, pure Japanese style, tatami. Breakfast and dinner are attentive and very delicate. 15 minutes by car from downtown Nikko, and close to the attractions of Nikko Tosho, within 20 minutes by car

Value for money, clean room and washroom with bath tub. The breakfast in hotel is nice and yummy, lots of choice at buffet, decent seating. Location is great for travellers not driving. The public bath at rooftop has splendid view and atmosphere but the water is not hot enough. Also the hotel does not has its own car park but there is plenty of hourly-pay car parks around.

4.5 stars!  Property is older but extremely well maintained.  The corner western/Japanese rooms are spacious with two western beds and tatami area, single japanese bath and shower area and separate toilet area, mini fridge, tv, sitting area overlooking the river and table with four chairs as well as a massage chair!  Onsen area has both indoor and outdoor areas separate for men and women and a cold plunge as well as multiple hot baths.  Minus half a star for low staffing in the store/cafe areas (often no staff member to be found when kakigori desired), no in house lunch option and overly fatty meat on the 3rd night dinner (breakfast and dinner were LARGE and BEAUTIFUL but perhaps heavy on the yuba.  Also, shuttle to the train station is only at 10 and 11am and getting cabs is difficult.  However, would overwhelmingly recommend Nikko Senhime Monogatari!

The hotel is quite new, and the room is very spacious. We enjoyed soaking in the hot springs at night and strolling along the Onsen street during the day. It's very close to the Yumoto Onsen Ski Resort, which was great as it was mostly locals skiing there. The only downside is that it's a bit far to get to; you have to take the bus and get off at stop number 45.

The hotel is old so you definitely see how dated the facilities are but at the same time you know they are very well maintained. My room on the 3rd floor was spacious and had great view to Chuzenji lake. The sulfur onsen was great too. Staffs are professional, especially those in the dining room. They are vey attentive and quick to response to your needs.  The only downside is the location. If you want to find a lowkey hotel to relax in a remote area, Chuzenji is a perfect choice. But beware that there are only 3 shuttle bus a day. If you missed the last shuttle at 16h40 you will have to catch the last public Tobu bus at 18h and it takes like more than an hour to get to the hotel. No taxi, no uber available.

I was generally satisfied and would like to use it again, but there were a few things that bothered me. ◆About the hot springs It was great that the men's and women's baths were alternated and different types of hot springs could be enjoyed depending on the time of day. Points of concern: The hot springs and open-air baths are quite open, and it seems like you can see them from outside. You can see the bridge from the bath, but you can see the faces of people walking by, so I felt that the baths could be seen from the bridge side. ◆About cleanliness Basically, it is well cleaned and there is no problem spending time there. However, I was concerned about the fact that there were a lot of dead insects in the container that covers the light bulb of the room (the dead insects had accumulated on the ceiling light, and black dots were visible). ◆Access was very good and I was satisfied. All major tourist spots and stations are within walking distance.

Hotel location is good! Opposite is Shenqiao, about 10 minutes away from Toshogu Shrine and Erhuangshan Shrine. The hotel staff was polite, the rooms were not as old as expected, and they were neat. There is a tea room on each floor, with green tea, barley tea and hot water supply. Although the bath is not hot spring water, fatigue can be eliminated after bathing. Breakfast is simple and delicious. The only drawback is that you cannot store your luggage after check out. Attach a landscape photo outside the room.