Hotel Dengan Pools di Nagano Prefecture, Japan

if you plan to ski at madarao kogen, this is the hotel to stay in. hotel offers good discounts for chair lift tickets. Room are a little old but of decent size and clean. its has a public hotspring bath which also has a small cold pool. We had dinner at the soba / tempura restaurant. food was good and staff v friendly. Breakfast was great w good view. the only compliant is there is only 1 coffee machine and might need to queue up for it.

The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas. I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic. The hotel's location is also good, not far from Mu Pond Ski Resort, making transportation convenient. What's worth complaining about is the service, which was genuinely subpar. There aren't many English-speaking staff, and communicating with some of the older female front desk staff felt difficult. Plus, the rooms aren't properly cleaned; the toilet and vanity aren't wiped down. They just make the bed and change some towels. The hotel is a little old, and the facilities are just okay.

I was able to stay in a single on a business trip. Acacia put honey in the room as a present. Impressed! There was a hot spring and a sauna, which was the best.

I would like to take a moment to express my sincere appreciation for the excellent service provided by one of your hotel staff members, Ito-san. During my stay in Hirugami No-Mori, Ito-San went above and beyond to ensure that our experience at your onsen/hotel was a memorable one. Despite the language barrier, Ito-san's attentive nature and willingness to go above and beyond to assist me in navigating the area made a significant difference in my stay. Her use of Google Translate to communicate with us was impressive and demonstrated her dedication to providing top-notch service. I was thoroughly impressed with her professionalism, positive attitude, and exceptional customer service skills, which were evident in every interaction I had with her. Her talent is remarkable, and I hope that your hotel will continue to support and develop her professionally. Please convey my heartfelt appreciation to Ito-san, and please recognize her outstanding work. She is a true asset to your onsen/hotel, and I look forward to visiting again in the future. Thank you for providing me with a memorable experience, and I wish you and your team continued success.

Location: The hotel is near the ski resort; in fact, the entrance faces the ski area directly, making skiing very convenient. As for transportation, the nearest station is Iiyama Station, about a 10-minute drive from the hotel. It's less convenient if you don't have a car. Rooms: Both Japanese and Western-style rooms are available; clean and standard. Facilities: The onsen (hot spring) on ​​the ground floor is fantastic—very large. After a long day, soaking in the onsen and enjoying a cold drink is the best thing to do. Food: Japanese cuisine, very varied and quite delicious. Overall, a very nice hotel, very Japanese in style. The staff don't all speak English, but they are very polite.

The hotel rooms are spacious and have private hot springs. The decoration is high-end and meticulous, and the service is attentive and enthusiastic. I tasted the hotel's French and Italian dinner sets, which were very delicious and meticulous, at least Michelin one-star level. The only drawback of the hotel is that it is far from Karuizawa, but the hotel has a free shuttle bus to Miyota Train Station, and it takes about 15 minutes to get to Karuizawa by train. This hotel is a representative of low-key luxury, and its level is not inferior to Hoshinoya, and it is very cost-effective

Although the location is a bit remote, it genuinely feels like a vacation spot. It's only a 5-minute walk from the ski resort, making it perfect for a family trip with kids. The hotel offers a shuttle bus, which is a real plus. Definitely recommend it! Excellent value for money and a stunning environment.

The hot spring is great, and the water quality is very comfortable. 👍👍 The breakfast is delicious, and dinner is good too, but the menu never changes; it's the same every day. If you're staying for a longer ski trip, everything tastes bad after two days. 😓 The location is very convenient if you have your own car. If not, taking a taxi is also easy, though sometimes you have to wait a bit longer. None of the staff speak English. Every time, they just give you a look that says, 'I don't understand, sorry, I can't help you,' which is very frustrating. 🥲🥲 **Hygiene:** I stayed at this hotel for 5 nights. Upon check-in, they said the room would be cleaned once after three days. However, three days passed, and even after reminding them, no one came to clean. No one cleaned the room until we left. I had to clean it myself every day like a housekeeper. 🥹 **Room:** The space is quite large. The overall feel is like a 70s-80s hotel. If you like a nostalgic vibe, it's pretty good. The overall price is reasonable, it's a good place, and I'd come back here to ski next time. 👍👍 But I'll definitely bring an AI translator next time, otherwise, communication will be impossible. 😅😅

The hotel is a little remote on the mountain, but the rooms are mostly clean and tidy. Due to the rain on the day, we ended the trip early and went to the hotel to soak in the hot springs early. The hot spring baths were so comfortable. The most especially the restaurant can't wear Japanese bathrobes to enter the venue. We have to go back to the room to change our clothes. The meal buffet has not many choices, but I am impressed that the Xi cold beef is delicious. All the hotel staff saw was foreign, and none of them looked like Japan, interesting. It happened that there was a car party that day. There were a lot of cars parked in the parking lot. Like the auto show, my husband took an umbrella to enjoy it. The hotel is close to Bailu Lake, Venus Red Leaf Route, although the red leaf period has passed, but there is another quiet taste

I stayed on the lake side of the 7th floor of the annex building, a renovated Japanese-Western style room. It was a tatami mats and twin beds, and a round low table and cushion by the window. It is a renovation that feels old here and there, and it is better not to see the bath in the room even if you do not use it. I don't use it, but it is a Showa bathroom. There are many families with small children, so it may be good if you are a family with babies that are difficult to travel. We were two middle-aged couples, so everything didn't go well. Next time, I will make a quiet room where I can eat quietly and make a bath hotel that doesn't run around. We stayed without checking well, so it can't be helped. The hotel itself is actively engaged in employment of foreigners, employment of disabled people, employment of locals, and I think we are very researching the menu of Viking dishes. Is it a hotel around Lake Shirakaba alone?