Hotel Dengan Pools di Nagano Prefecture, Japan

if you plan to ski at madarao kogen, this is the hotel to stay in. hotel offers good discounts for chair lift tickets. Room are a little old but of decent size and clean. its has a public hotspring bath which also has a small cold pool. We had dinner at the soba / tempura restaurant. food was good and staff v friendly. Breakfast was great w good view. the only compliant is there is only 1 coffee machine and might need to queue up for it.

My husband and I spent one night here as part of our honeymoon, and it was such a memorable and unique experience. We took the local bus up and only had to walk a few minutes before reaching the place. The hotel was beautiful, peaceful, clean, and quiet. We booked a private onsen and it was well worth every penny. We also added the dinner and breakfast package, and each of the meals were delicious. Such a special experience that I would highly recommend to anyone who has the opportunity. Also, make sure to try the local apples!

這是一篇為你撰寫的酒店評論，採用了客觀且條理清晰的語氣，適合發佈在 TripAdvisor、Google Maps 或酒店預訂平台（如 Agoda/***********）。 標題：餐膳與雪景一流，但管理與交通配套令人失望 評分：⭐⭐ / 5 這次入住這間鄰近滑雪場的酒店，體驗可謂「毀譽參半」。雖然在自然環境與餐飲上感到滿意，但在服務管理與交通配套上卻有很大的改進空間。 🟢 優點 • 環境與設施： 酒店地理位置優越，鄰近滑雪場，非常適合滑雪愛好者。特別推薦其戶外溫泉，可以一邊泡湯一邊瞭望壯麗的雪山美景，視野極佳。浴場內的基本設施也算齊全。 • 高品質餐膳： 這是此行最大的驚喜。無論是早餐還是晚餐，食材的水準與烹調技術都非常出色，味道令人滿意。 🔴 缺點 • 房間與周邊機能： 房間空間明顯偏小，且室內配套設備略顯不足，居住感較為侷促。此外，酒店地理位置較為偏僻，周邊完全沒有便利店，建議入住前先買好所需物品。 • 服務管理混亂（最大痛點）： 職員的專業培訓嚴重不足。我的預訂套餐明明已包含早晚餐，但餐廳職員卻反覆要求我支付晚餐費用。雖然第一天已向員工澄清並獲得確認，沒想到第二天竟然故態復萌，再次被要求付款。最後我親自前往前台核實，才發現內部根本沒有記錄和跟進昨天的問題。這種混亂的管理讓人感到心累，入住體驗大打折扣。 • 接駁車服務匱乏： 酒店提供的接駁服務完全無法配合旅客需求。我們退房後發現接駁車竟然要等到下午兩點才有，時間安排極不合理。最終我們被迫自費召喚計程車離開，增加了不必要的開支。 總結 如果你是為了滑雪和美食而來，這裡或許尚可接受；但如果你重視服務品質、管理效率以及交通便利性，這間酒店可能會讓你感到失望。希望校方能加強職員培訓並優化接駁車班次，否則難以匹配其環境優勢

Check-in and check-out times are really outrageous at this hotel. For what you are paying, I believe, is mainly the hot springs, easy ski rentals (extra fee) and depends if you choose their food or not, but the breakfast is very short time. The rooms look and are very cheap. Their pillows feel like worthy of $10 value. The bathroom area is not dimmable. The check-out time is at 10am unless you pay 2000yen per hour haha for longer time. Breakfast is only until 9:30am haha. I won’t say more but this was worth of a review.

This hotel is beyond my imagination. OMG ! The place was so amazing I chose Chalet with my family member 8 persons. They really in love with the place and all speak the same that we will definitely come back again ! The owner has a service to bring you to the supermarket at 4 pm everyday. That's awesome we can do cooking and enjoy precious meals with our family. There are not many houses here so it is the best option for anyone who looking for the cozy places and can also enjoy the wonderful snowy view. Thank you Ms. Hana to take care of us along the stay ! :)))

2024.3宿泊。このホテルには何度も泊まっている。今回は初めてTrip.comで予約した。サイトでは一泊二食のプランだったが、ホテルに着いたら素泊まりとのこと。カウンターを挟んでそれぞれ主張したがらちが明かず。Trip.comに電話して状況を説明。一泊二食プランで予約していることは認めたが、ホテルには卸の楽天トラベルから予約情報が届いており、楽天トラベルに確認するため一旦切って待つことにした。折り返しの電話でTrip.comから、一旦当方が二食分をホテルに支払い、あとでTrip.comからその金額を振り込むという案が提案された。振り込まれる保証はなく、もし振り込まれなかったらこちらが損するだけ、とてものめる案ではなかったが夕食の時間は始まっており受諾した。フロントで食事代を支払い食事をし、部屋から領収書をTrip.comに送付した。 当方の振込先を伝えてから翌日には金額通り振り込まれており当方の出費はなかったが、二度とこのようなことがないしていただきたい。

This hotel delivers everything you want from a family holiday. Although it is situated away from the centre of the village, we found this to be an advantage for our family, preferring a quiet location. Only 5 mins walk to the Chuo main terminal, where you can catch the free local shuttle bus to the ski fields. Getting to the hotel from Iiyama station was also easy via Nagaden Bus No.9 from bus stop 2, which drops you off right outside the hotel (last stop). We had breakfast and dinner included. Dinner was exceptional with a different Japanese 10-course menu every night. We also added the optional extras which had horse meat one night, and A5 wagyu on other nights. Onsite onsen was great after a full day's worth of skiing. We also found the hotel staff extremely helpful and friendly, and Yumi was on hand to help with any odd requests. Thank you to the whole team for an unforgettable holiday experience!

リフォーム済みの和洋室、アネックス館の7階湖側に泊まりました。畳にツインベッドで、窓際は丸いローテーブルと座布団でした。あちこち古さを感じるリノベで、部屋のお風呂は使わないにしても見ないほうが良いです。使わないけれど、昭和の風呂場です。小さいお子さん連れが多いので、旅行に行きづらい赤ちゃん連れ家族ならば良いかも。私達は中年夫婦二人でしたので、全てが向きませんでした。次回は静かに食事が出来て静かな部屋、ちびっこの走り回らないお風呂のホテルにします。私達が良く調べずに泊まってしまったので仕方ないです。ホテル自体は外人の雇用、身障者の雇用、地元の人の雇用など積極的にされているし、バイキング料理のメニュー等とても研究しているのだと思います。白樺湖あたりのホテルでは独り勝ちですかね。

Loved every moment of our stay here. Buffet food and the onsen was really nice bonus right after a skiing session . Room was small but we only went back to the room for sleep so no complaints. My only complaint is it’s hard get to Iiyama between 9-3 pm and after 5pm since shuttle bus stops so plan accordingly or get a rental ca

温泉が良い。　湯上がり後、肌がしっとりとします。 場所も静かな所で、朝の散歩も気持ちよく回ることができました。