Hotel Dengan Pools di Nagano Prefecture, Japan

Overall experience is good, very close to snow park. Only downside is I think that the service is very different from other hotel I went in Japan. We will need to carry our own luggage and they did not help to arrange the luggage to the room after the room is ready.

Fantastic staff members in all areas of services, making sure you are welcome all the time. Can ask for any more. I knew the hotel was a distance away from the ski lift so was not complaining. Regards KC

Hotel Tangram provides a unforgettable experience with its exotic location next to a ski/snowboard facility, to have supreme services and the thing. I remember most except the skiing part is the onsen, the onsen provides a lovely arrange of tubs various sizes which consume of eg: cold bath tubs indoor warm tubs and an outdoor tub especially if you are lucky there might be snow raining in to the tub and you can witness a special surpirse. overall I believe coming here is a good choice and can guaranteer you a good stay.

It's the second time I stayed here after 5 years. Because the price increased so much during the Chinese New Year, I only stayed for one night, but the children still liked it very much. They could find candies to eat, and there were snacks in the evening. There was milk and ice cream in the hot springs. I was satisfied with everything. Although the hotel is old, it is well maintained. The hot springs have a light smell of sulfur. Every day after skiing, the snacks and hot springs are super comfortable. The only drawback is that the location is a little bit off. You can either take the hotel shuttle or the ski resort shuttle to go out.

The hotel is 15 minutes away from Karuizawa Station by car. There is a shuttle bus to the pick-up station. You can see the hotel pick-up area when you get off the elevator at the south exit of Karuizawa Station. Please pay attention to it. If you can't find it, you can only take a taxi. I arrived at 2 pm and checked in early. This is a large castle-style resort. My room has a small balcony and flowers are blooming in the courtyard. Although it is not a mountain view, it is not bad. Wendian and Wanping are no longer online in terms of management. It should have been a very good resort before. Now it is old and large in size, with low management level and average business. It feels like barely maintaining. I sat in the room and saw obvious dust everywhere. The hotel's sanitation is just acceptable on the surface and far from Japanese cleaning. It is not a problem of changing rooms. The room is old in color, and the board furniture is very old and low-end. A closer look shows that there is dust everywhere. I actually wiped the dust for half an hour in the Japanese hotel before I could sit down. The hotel has a beautiful environment with three chapels. The gardening is online. The roses are very well taken care of, but it is not the season. It is very pleasant to take a walk, with birds singing and flowers blooming. The hotel has two hot spring areas. The public hot spring has a coupon that allows you to have a drink at the restaurant next to it. Both hot springs are very good and worth soaking in. The dinner is Western food, which is excellent for the price. The breakfast buffet is average. If you don't include meals, you can eat soba noodles next to the public hot spring for dinner. There is also a cafe, but there is no food for breakfast, and there is no convenience store. The room facilities say that there is a safe in the closet, but it is not opened. The curtains are leaking a lot of light and wake up early. The tea bar on the second floor hot spring and the viewing terrace provides very poor things, especially the cappuccino made by the coffee machine splashing everywhere without milk and the coffee is also unpalatable. Check out at 11 o'clock. There is a shuttle bus to the station at 11:10. It's a pity that the surrounding environment is so good that it is much better than Indigo, but it is not well managed. This situation can only get worse and worse until it goes bankrupt.

Location: The hotel is near the ski resort; in fact, the entrance faces the ski area directly, making skiing very convenient. As for transportation, the nearest station is Iiyama Station, about a 10-minute drive from the hotel. It's less convenient if you don't have a car. Rooms: Both Japanese and Western-style rooms are available; clean and standard. Facilities: The onsen (hot spring) on ​​the ground floor is fantastic—very large. After a long day, soaking in the onsen and enjoying a cold drink is the best thing to do. Food: Japanese cuisine, very varied and quite delicious. Overall, a very nice hotel, very Japanese in style. The staff don't all speak English, but they are very polite.

Although the hotel name says Karuizawa, it is actually in Miyota-cho next door (locals also complained to me because no one came if it was only Miyota). It costs 6,000-7,000 yen to take a taxi from Karuizawa to the hotel. The shuttle taxi arranged by the hotel can only pick up at Miyota Station (take the Shinano Railway, three stations away from Karuizawa). I told the hotel that I wanted to celebrate my mother's birthday, so I prepared greeting cards, desserts and bear towels, but compared with the previous hotels that were not so expensive, it seemed a bit cheap. There is no extra charge for soft drinks and alcoholic drinks in the room refrigerator. They are provided according to the number of people. We have four people staying (four bottles of local apple juice, four bottles of local peach juice, four cans of Suntory oolong tea, four bottles of Perrier, four cans of Karuizawa beer, four cans of Yebisu beer and two bottles of local sparkling wine). The content provided is also a bit average compared to other Japanese hotels of the same price that provide Moët & Chandon champagne. The dinner content is sufficient and delicious, and the chef will come to meet at the end. The marshmallow roasting activity is from 17:00 to 19:00. Check out at 11:00 the next morning, and the hotel also provides free delivery service to Miyota Station.

The hot spring is great, and the water quality is very comfortable. 👍👍 The breakfast is delicious, and dinner is good too, but the menu never changes; it's the same every day. If you're staying for a longer ski trip, everything tastes bad after two days. 😓 The location is very convenient if you have your own car. If not, taking a taxi is also easy, though sometimes you have to wait a bit longer. None of the staff speak English. Every time, they just give you a look that says, 'I don't understand, sorry, I can't help you,' which is very frustrating. 🥲🥲 **Hygiene:** I stayed at this hotel for 5 nights. Upon check-in, they said the room would be cleaned once after three days. However, three days passed, and even after reminding them, no one came to clean. No one cleaned the room until we left. I had to clean it myself every day like a housekeeper. 🥹 **Room:** The space is quite large. The overall feel is like a 70s-80s hotel. If you like a nostalgic vibe, it's pretty good. The overall price is reasonable, it's a good place, and I'd come back here to ski next time. 👍👍 But I'll definitely bring an AI translator next time, otherwise, communication will be impossible. 😅😅

The accommodation is clean and there is plenty of parking. However, it is suitable for those who drive on foot. There are no pajamas provided. The bath products, hair care products, and nourishing creams are so good that you might want to buy some to take home. There is a coin-operated washing machine with a wide selection of detergents. The digital door is difficult to open, so you have to wait for the right moment. Overall, it is worth it and a good choice for those who love peace and quiet.

どこのスタッフも対応が良かったです 大浴場がホテルから離れていてシャトルバスも出ていると案内されましたが3分くらいなので歩いていきました 食事の際アレルギーがあることを伝えたら細かく質問していただきアレルギーの食材は外してもらうことができました