Hotel Dengan Pools di Gangwon State, South Korea

Location was great, nice ocean view Room interior and bed was not as expected Seems like try to save money on interior And bed is not as comfortable

This was my second visit. Located between Gyeongpo Lake and the sea, the view here is definitely the best in the vicinity. The room condition is also good, and being able to enjoy swimming, fitness, and bathing all within the hotel is a great advantage. However, the service always seems to fall short of these excellent facilities, which is a pity. The lobby staff are generally all friendly. But the service from the ancillary facility staff was disappointing. I used the swimming pool and sauna, and the customer service was a bit lacking. Especially considering the considerable extra charges for using them… The hotel might be 4 or 5-star, but the customer service felt more like a late-night convenience store.

I stayed for three nights, and the hotel's overall environment was excellent. There's a shuttle bus from Jeongdongjin Station to the hotel, but you need to book it in advance. A taxi ride would be around 30 RMB, which is the starting fare. There are two buildings, an old one and a new one, called Sun and Beach. The Sun building is on the hilltop, a bit older, and I guess some rooms might not have sea views, only garden views. The Beach building is new and all rooms face the sea directly. Hotel breakfast costs extra, and it's just average. There aren't many breakfast options nearby, so if you don't eat there, you can grab something at a coffee shop outside. Lunch and dinner are available for an additional cost; they're not too expensive, and the quality and taste are decent. There aren't many restaurants in the town, but the ones we tried with high ratings on Naver were all pretty good. I highly recommend visiting the Haslla Art World Museum nearby; it's definitely worth it.

Our second stay over 4 nights during the cherry blossom spring festival. As before, the English-speaking reception staff was welcoming and met our room request as return guests upon check-in. We had a higher floor unit, just as clean but with some wear and tear in bathroom fixtures. Although Spring is warmer, the central system is still set to heating instead of cooling, so we left the balcony door open most of the time to prevent the nights from being stuffy. The sunrise and coastal views were just as magical with more clouds. This time, we enjoyed the indoor spa pools and outdoor pool, as well as the buffet breakfast with fresh and nourishing regional Korean and international ingredients. We liked that there is a GS25, patisserie, wine store, retail shop library, laundry room, gym, and stylish eateries in the Monogram complex. One unpleasant incident marred our stay, however. Our clear ziplock bag of medicinal tea and beverage satchets packed from home went missing from the coffee counter on the 4th day (the last photo shows where we had placed it). We suspected housekeeping staff might have accidentally thrown out this personal item during room cleaning while we were out that day. We contacted the housekeeping and front desk, but it was not resolved beyond a promise to search/investigate, and later a denial that they had touched our personal items. We were not planning to pursue the matter, but we would have appreciated more initiative or efforts to lessen our distress (the medicinal tea for our digestive health problems was crucial for our travels). Will we be back again? Probably, but this incident has made us realise that in this aspect, the Shilla team still needs to work harder to meet the 5-star hospitality standards it promises to Korean and international travellers.

Nice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.

For a one-night stay costing around 600,000 KRW (with check-in at 3 PM and check-out at 11 AM), I arrived 1 hour and 20 minutes before the official check-in time to secure my place in line. Despite this, it was already past 3 PM by the time it was my turn. When I explained the situation to a staff member who appeared to be a manager, I was curtly told that check-in was strictly by order of arrival and nothing could be done. My turn at the front desk finally came about 5 minutes after the official check-in time. Upon collecting my pre-purchased breakfast coupons, I was informed that only the first and last of the three available time slots remained, forcing me to choose between them. Eventually, I did receive a call that a spot had opened up for the middle breakfast time, and I was able to exchange my coupon. However, the entire system felt very confusing and inefficient. On a positive note, hotel guests have complimentary access to the facilities. The room and the view, however, were absolutely magnificent.

The Orchid Hotel was everything and more as described on their website and the reviews. I stayed in the superior room with 1 king bed which was very comfortable. The air conditioner is adjustable to your preference. The hotel was very clean, spacious, very friendly staff (24hr lobby staff)and in the perfect location. They provided robes, slippers, 2 bottled waters, clean towels daily. The bathroom has a bidet which is separate from the shower area. They also have a pot to heat water instantly and they provide coffee and camomile tea bags. There was a large desk area in this room and a large television. The location is right across the street from a large shopping mall that also has restaurants and walking distance to Musil (restaurants, cinema, shopping). They do have a pool and has pizza and beer every evening at rooftop bar. All your needs are very close to this hotel. The bus terminal is ~6 minutes walking distance and train is ~ 10 minute taxi ride. Approximately 2 miles is the outdoor market (food/shopping). Considerations: make sure to bring international chargers, translate app and if get Wow pass can top up with cash at 7/11 or CU. I did make several attempts to top up on Wow pass app with credit card and was having difficulty. The bus terminal and taxi’s accept international visa credit card. The bus terminal does not accept T card. I highly recommend this hotel. Thanks to the staff and cleanliness.

The room is clean and nice~ I enjoyed the breakfast~ I like that it's a good place~ It's friendly and the ski resort is good, so I think I'll use it again next time~

No tea bags or coffee sachets provided, which is a bit weird.  Water pressure for shower is way too weak.  No room cleaning services, leaving alone having your new towels put outside your room in the morning. Only 4 lifts serving way too many hotel stayers, resulting in long waiting lines and thus, time.  Views are magnificient however.  The room is so massive and the balconies are spacious.

The room is spacious, has 2 bathrooms and toilets make usage convenient for a family. We stayed there because we went skiing in Elysian so it’s 15 min drive. I don’t think it’s very accessible by public transport. Interior design is a bit strange, combining colorful and traditional wooden bulky furniture, the wall is painted black and there is only one small window in the big living room so the feeling is dark, and the led light hanging on the second floor fence don’t work. So I would say facility and hygiene is just ok , but the price kind of explain this, so it’s acceptable.