Hotel Dengan Pools di Gangwon State, South Korea

The hotel boasts an excellent location and fantastic views. We were allocated a corner room with a great outlook. We arrived early, and the male receptionist informed us we could check in at 1 PM. However, upon returning after lunch, a different female staff member, who offered no smile, insisted check-in wasn't until 3 PM. We noticed other guests checking in, some even without a credit card, which felt inconsistent. After I had to complain, we were finally allowed to check in, but then they demanded a credit card for a security deposit. The attitude of the Korean front desk staff was very frustrating and made us feel extremely uncomfortable, almost discriminatory. Otherwise, everything else was fine, and we had a very enjoyable day.

To celebrate my father's 70th birthday, we chose Sono Felice Delfino for a family trip. The view was truly spectacular, and it was a great place to stroll around the resort complex. It was incredibly convenient, with three bedrooms and ensuite bathrooms in each room. My parents were very satisfied, and I'd love to stay there again if the opportunity arises.

I waited an hour to check in. They said it was because it was the end of the year, but other reviews don't seem to suggest that, and it looks like there's always a wait regardless. Even if it was a Sunday at the end of the year, is a 60-team wait normal? Shouldn't they change their system? I wonder if it's right to just leave so many guests in the lobby without any measures taken for the long wait. I thought I was at a marketplace. I couldn't tell if I was on vacation or at a training camp. If it's going to be like this every weekend and during peak season, who would want to come here again? Just the waiting itself is stressful.

Everything was clean and the staff was so polite. They didn’t rush me out of the room. The photos match the actual room so I was happy about that. The pool and views were amazing. Thank you so much. Will come again. I also loved the location as it’s easy for travelers without cars. I didn’t get a chance to have breakfast as I woke up late but hopefully next time 😊

I was worried because of the poor reviews when it first opened, but it was so comfortable and nice. It's a residence, not a hotel, so the tables are large and comfortable, which was nice because I could eat comfortably in my room. However, the rubber on the toilet stall door came off, so I replaced it, but I think they'll need to do some repair work to make sure it doesn't come off.

It was a last minute reservation we have made to enjoy our national holiday and it surely was a great decision! The location of this resort is in prime spot right next to the Dae-po dock where for the seafood lovers you are in for a delight of fresh and cost efficient sashimi and steamed crabs. Not only that, the resort itself was very resourceful for the families who bring their youngs - massive indoor playground - arcade for the little gamers - quiet family friendly walk way into the shorelines - indoor water park (Stopping here because my fingers hurt trying to write everything down!) Lastly, the rooms were cleaned at exceptional quality with the ocean view. Definitely coming back here next year!

The condition of the convention tower room was good. The snowy scenery was also very nice. There were many places to go and things to do for a vacation, so it was good. The water park, swimming pool, sauna, Unamjeong, casino (Kangwon Land), gondola, skiing, sledding, etc. were spread out, so it wasn't too crowded even though it was a holiday, which was even better. ㅎㅎ I'm even more satisfied because there's something for everyone, from children to adults. It's a bit far to get there, but it's definitely a vacation, so I'd like to visit again^^

The price per quality is not hotel strong point, we paid around 250 USD per night, which can only be attributed to hotel location as the rest is quite mediocre (both in terms of amenities and size of the room). Can be described as a basic 3 star city hotel with self check and check out. There are no coffee shops in the same building so you need to go outside if you want to get some nice coffee (or drink capsules coffee in the room). The check in time is 4 pm which is later than the standard time in South Korea. The view is good though.

Hotel is clean and fun. Our family enjoy much. They have treasure hut and uncountable lego blocks in the room. My girl loves this hotel the most in the whole Seoul trip. My girl enjoyed the little game in room, the swimming pool, a small warm pool, indoor children playground very very much! For car parking, we followed the naver map arrive the hotel. When we got there, they didnt allow us to park in front of the hotel, and we need to drive back to their specific parking area, and took shuttle bus back to the hotel again. This action wasted us an hour to go and back, and even waited around 30mins for check in. If they allow us to put down the luggage and do check-in first, and park the car later, that would be much better. It is sad for the 1st impression. And I found the locals would ask the staff to park their car for them to the specific car park. How come this could not be the same to foreign guests? One more is not good about the dinner buffet. This was paid, W90000. When we got there after swim, around 8-8:30pm, the food left not much.But they close at 9:30pm. They refill slowly slowly.

The elevator was uncomfortably hot because the air conditioning wasn't working, and it felt especially cramped when it was full. This definitely needs improvement. However, the facilities were excellent and very comfortable, and the overall layout was well-designed. What's more, unlike the heated pool in Sokcho which had an unpleasant odor, Samcheok's was perfectly clean and odorless. I'd definitely love to go back.