Hotel Dengan Pools di Souss-Massa, Morocco

The hotel location is close to the beach, which is convenient. However, the stay did not match what we booked. We reserved a sea view room, but the room we received faced the parking area. This was disappointing because the view was one of the main reasons we chose the hotel. We also booked a room for two people, but the hotel placed us in a three bed room. The layout felt strange for a couple and did not match our reservation. The room had very few power outlets. There were only two in total, one in the bathroom and one near the desk. There were no outlets near the beds, which made charging phones at night difficult. Amenities were very limited for a three star hotel. The hotel provided old, low quality towels and only one bar of soap. There were no slippers, no toothbrush, no hair dryer, and no shampoo. The location is good, but the room, service, and amenities did not meet the expectations for a three star hotel.

It’s a really good hotel and an amazing place to say. The location is really close to the beach and all the main attractions. The staff at the hotel are kind and helpful. The receptionist who check us in, Mohsin, was very helpful and also gave us a nice room with an amazing view of the beach. The rooms are a bit old as this is one of the older hotels in Agadir but the rooms are quite clean and comfortable. The heating and air conditioning work perfectly as well. The swimming pool is quite large and the cable cars of Agadir can be seen from the pool as the hotel is an 8 minute walk away from the station. Other amenities that the hotel has are two bars, a gift shop, a gym, a restaraunt and an ATM machine in the lobby. The only downside of the hotel is that the WiFi is not good and the food can be made to be a bit nicer. Overall, my stay was really good and I would recommend this hotel to you all.

Location is right at the secteur touristique which was great. Had easy access to the beach as well. However, the room was constantly flooded by water from the toilet. We reported this three times already but staff just cleaned and mopped the water, not fixing the actual problem. So we ended up with a water-flooded room for the whole stay and we had to use disposable towels to try and soak the water every now and again.

I love this hotel but needs much improvement and needs better facilities in the hotel and breakfast needs to improve and WiFi is awful bad, the bedroom floors needs to be cleaned more often and cleaning laundry needs to be more cheaper for service in my opinion. Honesty is best service in this hotel with excursions are a tourist trap unfortunately

逃離城市生活的“祕密基地”，我在這住了三晚，完全不想走。工作人員免費升級了最好的海景套房。超級出片。 他家是那種獨棟小別墅，每個別墅裏有四五個套房。套房很大，配備廚房。酒店內部像花園，移步換景。 服務人員也都超友好，是我在摩洛哥住到性價比最高的寶藏酒店。

Very good hotel for the price you're paying, the reception desk was so friendly. Good experience highly recommended 👌

Had a nice time with the family and would recommend this hotel if you want a quiet, relaxing stay. A special mention for Majid who assisted multiple times with various needs and was always spot on with his advice he really is an asset for tge Hyatt Brand.

I had a mixed experience. On the positive side, the location is very convenient, the food offered was enjoyable, and there were several leisure activities available that added value to the stay. However, there were also some drawbacks. The air conditioning in my room was not working at all, and although I reported the issue, no action was taken to fix it. This made the stay less comfortable. Additionally, the cleanliness of the room did not fully meet expectations, as the housekeeping could have been more thorough. Overall, the hotel has several strong points, but improvements in maintenance and cleaning would greatly enhance the guest experience.

The location was perfect, offering beautiful ocean views and a relaxing atmosphere. The rooms were clean, comfortable, and well-maintained. The staff is good too. Overall, it’s a nice option for a quiet getaway by the sea.

Bonne emplacement, établissement propre je le recommande .