Hotel Dengan Kolam di Oaxaca, Mexico

The stay in the hotel was wonderful - the grounds are lovely with a very relaxed and happy feel to the whole place and the staff were all very friendly. We just had room and breakfast so didn't eat that much in the hotel but all the food that we had was excellent. The rooms were were excellent - a little bit tired in some parts, but then that's the case for every big hotel that i've stayed in and they were well cleaned every day. The public areas were all well maintained and cleaned. There is a bit of a hike down the stairs to the attached beach club (Cocos) but there is a shuttle bus if you don't feel up to it. I'd 100% go back there and wouldn't hesitate to recommend it to family and friends

I had the whole family over I was having a business trip and chose to have some days off for the family along with the trip. Best choice in a while.. The hotel is very good, it looks it´s age, but it is well kept, no issues at all. the serve was impecable. the food in the morning was very good, the manager at the restaurant was doing an exceptional service. we had a bad experience at an Independence party in othe venue and I called back to the hotel, we got helped, they saved the party and we had an amazing evening. We did not went into the pool, it was freezing outside and we were not taking chances..

I really liked the charm of this hotel as it’s situated in an old colonial building with a courtyard complete with a small swimming pool. The rooms are basic but air conditioned, which is an essential in Oaxaca! Breakfast is served on a lovely roof terrace; the perfect way to start the day and relax in the morning sun. What’s more, the hotel is very centrally located making it the perfect hub for exploring.

On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.

I had the whole family over I was having a business trip and chose to have some days off for the family along with the trip. Best choice in a while.. The hotel is very good, it looks it´s age, but it is well kept, no issues at all. the serve was impecable. the food in the morning was very good, the manager at the restaurant was doing an exceptional service. we had a bad experience at an Independence party in othe venue and I called back to the hotel, we got helped, they saved the party and we had an amazing evening. We did not went into the pool, it was freezing outside and we were not taking chances..

I really liked the charm of this hotel as it’s situated in an old colonial building with a courtyard complete with a small swimming pool. The rooms are basic but air conditioned, which is an essential in Oaxaca! Breakfast is served on a lovely roof terrace; the perfect way to start the day and relax in the morning sun. What’s more, the hotel is very centrally located making it the perfect hub for exploring.

Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.

This hotel was top notch. The concierge Andrea Leon Leunig was wonderful! I was in contact with her prior to the trip to schedule a driver and when I finally met her, she was as helpful, accommodating and gracious as she was over email. The driver was even amazing because he was so charming and helpful! Their spa was fabulous. I loved it so much that I went 2 days in a row and honestly would have if I stayed longer. Haydee Cortes was absolutely phenomenal and highly recommend to make an appointment with her for any body treatments. She was extremely professional and a true master of her craft. I will recommend this hotel to friends and will for sure come back and stay there.

This has to be the cleanest hotel I've ever stayed at. Not only do the staff clean your room and mop the floors every day, I witnessed them going so far as to polish the backsides of the trash cans! If you're OCD about cleanliness, this is a great choice. But there's a lot more to love about this hotel. It's right on the main tourist street, about halfway between two of the main sights (the Zocolo and the Templo de Santo Domingo de Guzmán / museum) and right in the middle of the best shops and restaurants. The hotel also has a courtyard that doubles as a restaurant, and the food is really good. (I'm still dreaming of the octopus entrée.) Most importantly, all of the staff are really nice people who feel like they want to be there, and we enjoyed chatting with many of them. You have to get really nitpicky to find any negatives. Parking is at a lot a block away, but that's not bad for a hotel in the middle of the historic district. Also, there's no elevator, and it's a bit of a hike if you're staying on the top floor. (They'll take care of your luggage, of course.) But unless either of those things are a deal breaker for you, staying here is an absolute no brainer. It's a real gem in Oaxaca.

The stay in the hotel was wonderful - the grounds are lovely with a very relaxed and happy feel to the whole place and the staff were all very friendly. We just had room and breakfast so didn't eat that much in the hotel but all the food that we had was excellent. The rooms were were excellent - a little bit tired in some parts, but then that's the case for every big hotel that i've stayed in and they were well cleaned every day. The public areas were all well maintained and cleaned. There is a bit of a hike down the stairs to the attached beach club (Cocos) but there is a shuttle bus if you don't feel up to it. I'd 100% go back there and wouldn't hesitate to recommend it to family and friends

Hola viajeros, pues para ser sincero el hotel tiene un excelente costo-beneficio. yo quede encantado con la vista a la bahia principal y a la hermosa playa de zicatela. Desayuno rico y variedad cumplidora, la habitacion tambien ok, solo el HVAC no enfriaba, pero el abanico en techo, fue suficiente. La alberca deliciosa, climatizada a la perfeccion y con la aplicacion de quimicos super limpia. Las chicas de recepcion un poco serias no tan amables, pero resuelven y te atieneden con respeto. Cada quien habla como le va en la feria, pero yo recomiendo 100%. Sin duda regreso a una de las playas mas increibles de la republica mexicana.

I had a basic simple room facing the pool, it was quiet, I slept well. Room had its basic amenities, a double sized bed, a mounted TV, AC, a ceiling fan, a table two chairs, a fridge, a safety box, sink, a small hair dryer. The room is just right for one or two persons. The pool is pretty and inviting. The front desk reception, housekeepers, and restaurant employees were all friendly, helpful and professional. The hotel is surrounded by restaurants, shops, and the beach is right across the street. Great location for sure!

This so-called 4-star-hotel is totally overrated - the staff is very kind, but the paid breakfast is less then you'll get on an airplane, it's not more than a starter. You'll get no juice if you already took 3 tiny pieces of fruit. Or you'll get one glass of cheap juice from concentrate (not even real juice in a 4-star hotel!), but then no fruit. And don't ask for a second small glass of juice - you won't get it, you already had one. You can choose only one tiny meal, and nothing more. But no extras like chicken or so. Just tacos with a sauce on it. That's it. After this breakfast, you have to go to another place, because you'll be hungry as before. I'm staying in hotels around the world most of the year, but this breakfast is one of the worst I've ever got. If I were here on vacation, I would cancel right away and change my stay. The rooms are big but totally basic - I wonder how they got 4 stars - not even a fridge or a water cooker in the room. If you want more water than provided in the room, you have to pay. Sorry, this is 4 stars and we talk about water!! Never experienced this before, and this is not my first time in Mexico. They just want you to pay for everything. In the morning I wake up because the laundry is in front of my window. The view outside the window is a white wall. You will not get a good sleep here, because you hear EVERYTHING that happens in this hoteI. I would not recommend this stay at all for vacation, in a hostel I would feel more welcome. Read the other reviews - I'm not the only one with this terrible experience here, especially regarding the breakfast. We kindly told them our problems with the breakfast, but they are not willing at all to improve their service. Today at breakfast I kindly asked again: ”I believe it's not possible to get a second glass of juice?” - The answer: ”no, not possible, just one”. If it wouldn't be so horrible here, I would have to laugh. The pictures provided by the hotel are far away from reality.

Todo muy bonito, a excepción de la ubicación por estar en orilla de carretera en la noche mucho ruido de los carros y pasan grandes con exceso de velocidad y el único detalle ya hablando del hotel es que su alberca estaba muy clorada, de lo demás tanto en limpieza como en servicio todo. Bien

The stay in the hotel was wonderful - the grounds are lovely with a very relaxed and happy feel to the whole place and the staff were all very friendly. We just had room and breakfast so didn't eat that much in the hotel but all the food that we had was excellent. The rooms were were excellent - a little bit tired in some parts, but then that's the case for every big hotel that i've stayed in and they were well cleaned every day. The public areas were all well maintained and cleaned. There is a bit of a hike down the stairs to the attached beach club (Cocos) but there is a shuttle bus if you don't feel up to it. I'd 100% go back there and wouldn't hesitate to recommend it to family and friends

Hola viajeros, pues para ser sincero el hotel tiene un excelente costo-beneficio. yo quede encantado con la vista a la bahia principal y a la hermosa playa de zicatela. Desayuno rico y variedad cumplidora, la habitacion tambien ok, solo el HVAC no enfriaba, pero el abanico en techo, fue suficiente. La alberca deliciosa, climatizada a la perfeccion y con la aplicacion de quimicos super limpia. Las chicas de recepcion un poco serias no tan amables, pero resuelven y te atieneden con respeto. Cada quien habla como le va en la feria, pero yo recomiendo 100%. Sin duda regreso a una de las playas mas increibles de la republica mexicana.

This so-called 4-star-hotel is totally overrated - the staff is very kind, but the paid breakfast is less then you'll get on an airplane, it's not more than a starter. You'll get no juice if you already took 3 tiny pieces of fruit. Or you'll get one glass of cheap juice from concentrate (not even real juice in a 4-star hotel!), but then no fruit. And don't ask for a second small glass of juice - you won't get it, you already had one. You can choose only one tiny meal, and nothing more. But no extras like chicken or so. Just tacos with a sauce on it. That's it. After this breakfast, you have to go to another place, because you'll be hungry as before. I'm staying in hotels around the world most of the year, but this breakfast is one of the worst I've ever got. If I were here on vacation, I would cancel right away and change my stay. The rooms are big but totally basic - I wonder how they got 4 stars - not even a fridge or a water cooker in the room. If you want more water than provided in the room, you have to pay. Sorry, this is 4 stars and we talk about water!! Never experienced this before, and this is not my first time in Mexico. They just want you to pay for everything. In the morning I wake up because the laundry is in front of my window. The view outside the window is a white wall. You will not get a good sleep here, because you hear EVERYTHING that happens in this hoteI. I would not recommend this stay at all for vacation, in a hostel I would feel more welcome. Read the other reviews - I'm not the only one with this terrible experience here, especially regarding the breakfast. We kindly told them our problems with the breakfast, but they are not willing at all to improve their service. Today at breakfast I kindly asked again: ”I believe it's not possible to get a second glass of juice?” - The answer: ”no, not possible, just one”. If it wouldn't be so horrible here, I would have to laugh. The pictures provided by the hotel are far away from reality.

I had a basic simple room facing the pool, it was quiet, I slept well. Room had its basic amenities, a double sized bed, a mounted TV, AC, a ceiling fan, a table two chairs, a fridge, a safety box, sink, a small hair dryer. The room is just right for one or two persons. The pool is pretty and inviting. The front desk reception, housekeepers, and restaurant employees were all friendly, helpful and professional. The hotel is surrounded by restaurants, shops, and the beach is right across the street. Great location for sure!

Todo muy bonito, a excepción de la ubicación por estar en orilla de carretera en la noche mucho ruido de los carros y pasan grandes con exceso de velocidad y el único detalle ya hablando del hotel es que su alberca estaba muy clorada, de lo demás tanto en limpieza como en servicio todo. Bien

El hotel está céntrico y, a pesar de ser un poco viejo, tiene su encanto y está limpio. A veces, no todas las noches, se oye ruido de una sala de conciertos al lado (bastante alto). Lo peor del hotel fue la recepcionista, le costaba darnos cualquier tipo de indicación y era bastante borde. El último día, teníamos el check out a las 12 pero el vuelo no salía hasta las 17:00, le preguntamos que si podíamos dejar la maleta una hora en algún sitio y nos dijo que no (nunca nos había pasado), le preguntamos si podía llamar un taxi y nos dijo que se cogían en la calle (sin dar muchos más datos). El primer día, cuando volvimos de la playa la puerta de la habitación estaba abierta (habían limpiado y la habían arrimado sin cerrar), no pasó nada pero teníamos en la habitación todo…