Hotel Dengan Pools di Lagos State, Nigeria

The hotel is located in a serene area of Ikeja Lagos and is very accessible to public transport. The staff are very friendly and helpful. The rooms are well cleaned and tidied. The food is a Chinese buffet type which is good. We paid for breakfast, lunch and dinner. The only slight downside is that there aren't many food options to choose from especially at the breakfast, there wasn't coffee nor tea except green tea. There was neither a complementary tea or coffee in the room until we requested for it but came without any milk which is another downside. Amongst other positives, the hotel arranged for and paid for our transport back to the airport. The driver came early and waited for us as well so that we were not late for our flight. This is a 5 Star gesture especially for customers who are not living locally. Overall, I'll rate the hotel service 4.5 ⭐ out of 5. We'll definitely use their services again when next we're visiting Lagos.

I totally enjoyed my stay here, always make me feel like I’m home

I was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication. My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base. On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again. The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.

Service was amazing from start to finish. Communication is quick and all staff are happy to make themselves known to guests. All staff are happy to help even management. They have an incredible way of making guests feel welcomed. Three meals served throughout the day buffet style which is a great addition. Great location right on the lagoon with great views and plenty of restaurants nearby and stores within walking distance. The room was much bigger than I anticipated with a lot of space. Based on my experience I highly recommend this hotel.

房間非常不錯，大廳和餐廳的裝修也非常棒，檔次很不錯，迷你吧，泳池，中餐廳全都有，總之非常滿意啦，下次還住這裏。

On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception, I decided to pay them for one day just to check in refresh and rested after a long trip from overseas. Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night. Finally trip.com should send them travellers information as soon the customer book in and paid.

Citiheight hotel is a cozy place, the location, the services and the decency of the hotel make it the best so far. It is very close to the airport which is another reason that I recommend it. I will definitely use Citiheight hotel in my next visit.

I love the ambiance but the price is too high for not having a washing machine inside,for the rest of the services i can’t complain or give a review at the moment because I didn’t stay for too long