Hotel Dengan Pools di Windward Islands, French Polynesia

The beds were super comfortable and the room was clean we had a very average view for almost $1000 aud a night the singer was amazing who sang out near the pool and the sunsets are just incredible , The service I must say was disappointing , no real care and not friendly unfortunately , no extras no check in our stay to see how it was going , had to ask for our room to be serviced too . I had many tries at booking direct with the Hilton and opted to use trip.com because one it was cheaper than the Hilton website and 2 it was easy and efficient The Hilton honours said they would price match and give 25 percent off if you found a cheaper deal which I did they then said they would not honour the guarantee because you pay direct with trip.com and you don't with them ?? Didn't really make sense to me Anyway we enjoyed our stay the pool was amazing , but the service and care for their customers to me is not their priority .

They charge for EVERYTHING. They even put a tip on my card for themselves without asking me. When asked, the restaurant lady apologized and asked for refund the money back to me. The ladies at the front desk are very aggressive especially the one without hair line. She was very very aggressive. She has no business working the front desk. I paid for dinner show with buffet but they sat me behind the pillars and I couldn’t even see the show. When I complained, they told me that the people upfront had made their reservation way in advance than me. Towards the end of the show, the moved me to another table by which it was already too late as the show was almost ending. The young man at the front desk was very welcoming. I truly disliked the service at this resort. The Paris lady at the spa was extremely nice and pleasant. The ladies at the boutique were a bit kind. Overall, it would have been a nice stay if they had taken the time to make my stay a bit nice. Do not go here if you are a black American. The women are aggressive towards us for no reason. That’s my observation.

The hotel is really old, probably from the 1990s; especially the bathroom, the toilet breaks down as soon as you press it. The hotel is not big and there is not much to do. When I went there, there were no projects on the shore because of the wind. I booked a tour around the island, but many places were closed due to strong winds. The strange thing is that it is understandable that outdoor places are closed, but why are museums also closed? Hotel breakfast and dinner were average If you want to stay on the main island, it is not as good as Hilton in terms of cost performance.

They had some really great dishes in the restaurant. The rooms were reasonably good and most of the staff were very pleasant. If you visit Tahiti it is a good idea to practice your French as it appears to be the primary form of communication. One thing we noticed was we understood there was a shuttle to the cruise ships and this communication was reversed so we paid for our own shuttle.

Definitely opt for the overwater bungalows. The beach bungalows with private pools were a little worn down. The main pool was closed due to renovations and it was not supposed to be. The renovations were supposed to have been completed before our stay. That was a bummer and all they did was give us a $50 credit. The lagoon and house reef is spectacular and so full of fish. All not motorized activities including kayaking and SUP are included. Very good buffet breakfast. The service was 3 star definitely not 5 star service. An absolutely fantastic location and go to happy hour for sunset.

About 10 minutes from the pier. There is a supermarket at the intersection. The room has a microwave and refrigerator. There is a swimming pool at the door. There are free-range strolling chickens in the yard.

The hotel is not big, the environment is very good, and the service staff is also very enthusiastic. We are in a family room, which is divided into upstairs and downstairs, so you can sleep separately. It is very good for families with children. There is a buffet with Polynesian cultural dance in the restaurant on Wednesday night. The buffet is average and very expensive, not worth it. Everything else is good

Hotel in a stunning location, a lot of cafes and restaurants nearby. You can walk Beautiful light rooms. Fresh repair . I liked dinner in the restaurant, I recommend to look. Very friendly and responsive staff helped book a tour - a walk through the lagoon. The price is even more profitable than the agencies we passed.

We had a very nice “luxury overwater bungalow” which was in good shape. The lagoon was a dream, you can directly enter from you terrasse and have plenty of fishes in the coral guarden. Yet we heard many complaints from other guests about the “superior overwAter bungalows” which seemed in not good shape. Service felt like non-existing, especially as we were in StRegis Bora Bora before. As we and some others were arriving early, they parked us in the lobby area for several hours and also after several reminders did not manage to fill up coffee and water. (This Time could also be used to show people the Ressort or bring them to lunch as other hotels in this price area manage to do). Breakfast was decent, but again very bad and slow service (with the only highlight being the customer crazy guy preparing your eggs and pancakes, sorry forgot his name he made my day). Getting your coffee or tea might take ages, sometimes not coming at all. They also took ages to remove used plates from tables, resulting in bird invasion everywhere. Dinner was mediocre at best. -no gym -wireless is very bad and slow everywhere Conclusion: lagoon is very beautiful, but overall experience in the hotel does by far not match the price level. They have to step up a lot!

Superb villa with a nice secluded beach area perfect for privacy. Host was friendly