Hotel Dengan Pools di Bicol, Philippines

Awesome service. Yummy breakfast. Accomodating staff. I will come back this hotel again.

Service and amenities is excellent! Kaso may foul odor lang yung room namin and my leak sa CR pero Okay nman masarap din ang food nila kahit malayo ang location sa downtown basta may Grab app ka carry na din.

We had a wonderful stay in the heart of Naga City! I booked a room for myself and my five kids, and they had so much fun at the pool. The food was also really good, which made our stay even more enjoyable. The location is perfect—just walking distance to E-Mall and Plaza Rizal in Naga City. The staff were accommodating, approachable, and friendly throughout our stay. Our room was very clean and well-organized. Overall, it was a great experience, and we would definitely stay here again!

Booked two rooms for my sister and her girlfriend’s family. They had a great and comfortable stay. Rooms were clean and modern and location was excellent. Perfect for anyone vacationing in Sorsogon.

A great place to stay for visiting mayon volcano. Rooms with mayon view is nice, staffs are friendly, location is very convenient, near sm. Breakfast is not really nice though compare to other hotels with this price, also the swimming pool is small and has no view, its boring to swim there, and I booked the atv through hotel then I found out that klook is 50% cheaper than the hotel price, so booking atv there is not recommended. Overall, its a good hotel to stay, but not a good hotel if your expecting nice breakfast and activities.

Upon arrival in the hotel we were warmly greeted and helped by the staff of the hotel, they very friendly and accommodating. Serrvice is utmoat excellence the only problem is that the rooms needs to be updated, it needs to be cleaned, restroom needs to be maintained. When we reached our rooms there are no towels and when it was delivered it is like beige already because it is too old. The food served is also decent, this hotel is nearby a good place with lots of reataurants out side. I hope they can update the hotel soon. They have such a good spot and it just needed to be renovated. By the way we saw a cockroach in the room also but again the staff helped asap. I will still consider my stay here very good because the people are really nice. And anyway the bed is not dusty. So all good.

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

The place is nice. Easy to find. No hidden charges. The staff don't know how to say no. 🫡 They will cater to your needs. The pool is cold. I hope they will make it warm especially at night. Some features might need maintenance. Like the CRs. Overall, it was a really good place to stay before we went to the hot springs nearby.

1. Poor internet connect 2. Walls are not noise-proof (you can hear other hotel guests in the adjacent rooms)  3. Lack of noise regulation for hotel guests despite strict visitation hours - the room next to us had blasting speakers and we could hear the guests drinking and doing karaoke even as late as 2AM

Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.