Hotel Dengan Pools di Bicol, Philippines

We stayed at Misibis Baygarden Resort from July 11–13 and had a truly relaxing and enjoyable experience. The resort offers a peaceful atmosphere and beautiful surroundings — perfect for unwinding. There was a minor issue with my request for unscented linens and no air freshener due to allergies, which wasn’t addressed at first, but the staff quickly made up for it by upgrading us to another room, which we appreciated. One area for improvement would be the internet service, which was quite unreliable during our stay. Overall, it was still a pleasant experience, and we look forward to coming back

The hotel isn't brand new, but it's clean and very comfortable. The rooms are spacious, the bed linen is spotless, and everything you need is provided, including pool towels. Yes, there's a canal or river nearby with a bit of a smell, but you couldn't smell it in the rooms or by the pool at all. It didn't bother us or cause any issues. The breakfasts are superb, highly recommend them – a great selection and everything is delicious. We also tried the buffet lunch and dinner, priced at 400 and 500 pesos respectively. It's Filipino cuisine and very tasty; we really enjoyed it. The hotel has its own parking, which came in handy as we rented a car. We also went for a foot massage at the spa, highly recommended at 600 pesos per hour. The staff are friendly and helped with everything. There's a free airport transfer service, just make sure to book in advance. Honestly, I don't understand the low ratings for this hotel. It's a decent place with good service.

Went there with family for a quarterly checkup of our son. Arrived in Naga early and I asked the hotel if we can check in early as line for the doctor's clinic was long and the waiting area was hot. They agreed with no additional charge. Our other kids got to rest while we were at the doctor's clinic.

The Mayon view from The Oriental Legazpi was truly beautiful, and I appreciate that my request for an upper room with a view was granted. However, the overall stay was disappointing. The staff were not very approachable, restaurant service was poor, water was not readily offered, and we were even told to call the staff when we were ready to order. There was also loud noise from a lobby photoshoot, weak water pressure in the shower that took around 30 minutes to resolve, broken tiles and visible maintenance issues, no menu list in the room, and the breakfast buffet felt rushed even before the stated closing time. The view is excellent, but good view alone is not enough. Guests pay not only for scenery, but also for service, comfort, cleanliness, maintenance, and basic hospitality. If not because of the Mayon view, I would not return.

Had some issues with our stay, but I was truly impressed by how the staff handled it. The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.

Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.

I enjoyed my stay overall and I’m satisfied with the hotel. The room and bathroom were clean and nice, and I also used the pool and gym which were both good. The breakfast buffet had a good selection and the staff was kind and welcoming. The only downside was that the AC in my room wasn’t very strong. Also, my room had a connecting door with the next room, so the sound insulation wasn’t great. We could hear the neighbors talking and their TV late at night. Aside from that, I had a pleasant stay and would still recommend the hotel.

Great experience overall. Very beautiful place specially the beach. I wasn't able to try the gym because we stayed just for an overnight stay to travel somewhere. The food we ordered is szechuan beef. It is so spicy, not a normal spicy, but inedible spicy. We tried to eat it because it's already there but it's really intolerable. Everything is a pleasant experience except that specific food.

The pale and bucket are slimy

Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome! The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it. I recommend coming here on your holidays to the Philippines!