Hotel Dengan Pools di Bicol, Philippines

Had a great stay. Staff were courteous & accommodating. Location is perfect with nearby malls & restaurants. Definitely not our last time booking. ☺️😊

the staffs are very accomodating and they will welcome you with a warm smiles and greetings from morning to evening. the dinner buffet and breakfast buffet are so good that my family enjoyed so much! the view and the ameneties are very good for the price! thank u for allowing my family of 4 to stay in your double bed without adding any fee! ❤️ we’ll sure be back again soon!

Thank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! 👌🏻👌🏻👌🏻 Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!🫶🏻🌸 ✅✅✅✅✅ The place is great and clean! ✅✅✅✅✅ Excellent service ✅✅✅✅✅ Recommended hotel

love the place! location is great as it's near other establishments. the staff are nice and accommodating. they also have a care resto inside that has great food!

A great place to stay for visiting mayon volcano. Rooms with mayon view is nice, staffs are friendly, location is very convenient, near sm. Breakfast is not really nice though compare to other hotels with this price, also the swimming pool is small and has no view, its boring to swim there, and I booked the atv through hotel then I found out that klook is 50% cheaper than the hotel price, so booking atv there is not recommended. Overall, its a good hotel to stay, but not a good hotel if your expecting nice breakfast and activities.

Upon arrival in the hotel we were warmly greeted and helped by the staff of the hotel, they very friendly and accommodating. Serrvice is utmoat excellence the only problem is that the rooms needs to be updated, it needs to be cleaned, restroom needs to be maintained. When we reached our rooms there are no towels and when it was delivered it is like beige already because it is too old. The food served is also decent, this hotel is nearby a good place with lots of reataurants out side. I hope they can update the hotel soon. They have such a good spot and it just needed to be renovated. By the way we saw a cockroach in the room also but again the staff helped asap. I will still consider my stay here very good because the people are really nice. And anyway the bed is not dusty. So all good.

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

The place is nice. Easy to find. No hidden charges. The staff don't know how to say no. 🫡 They will cater to your needs. The pool is cold. I hope they will make it warm especially at night. Some features might need maintenance. Like the CRs. Overall, it was a really good place to stay before we went to the hot springs nearby.

The guy at the bar so friendly yet professional and he is so good in mixing well the drinks. We tried the all you can eat or ”EAT ALL YOU CAN”, it was awesome food presentation that would really convince you to eat even if you are already full. Satisfying food service!!! Golden theme of the room makes you feel like you are one of the wealthy people on earth!!!

Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.