Hotel Dengan Pools di Bicol, Philippines

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

I would highly recommend Proxy Hotel in Legaspi City to my officemates ,our international visitors in the university, my business partners and their families.  The breakfast buffet is superb.   My family loved the place, the coziness and safety-ness of the area and the warm welcome, the room is spacious and i love their pool too.  I am just looking for a refrigerator even small and slippers too.  When i entered the parking lot it was 7pm.  The parking was very dark,( no solar lights, no lighted posts, no security or parking attendant to assist us, just to make the person who would park there  feel safe)  with very small parking space just enough for an SUV to fit in after 4attempts for a slant parking.  Over-all it was a good experience inside.

The location was in the city good location u can buy ur needs just need to walk for few minutes, the room was big and spacious my daughter could play and run in the room, the pool was warm and clean and the staff are friendly been here many times definitely would come back ☺️

The Mayon view from The Oriental Legazpi was truly beautiful, and I appreciate that my request for an upper room with a view was granted. However, the overall stay was disappointing. The staff were not very approachable, restaurant service was poor, water was not readily offered, and we were even told to call the staff when we were ready to order. There was also loud noise from a lobby photoshoot, weak water pressure in the shower that took around 30 minutes to resolve, broken tiles and visible maintenance issues, no menu list in the room, and the breakfast buffet felt rushed even before the stated closing time. The view is excellent, but good view alone is not enough. Guests pay not only for scenery, but also for service, comfort, cleanliness, maintenance, and basic hospitality. If not because of the Mayon view, I would not return.

Had some issues with our stay, but I was truly impressed by how the staff handled it. The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.

Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.

Location is great accessible to bar, restaurants, fast foods and grocery. Lobby, rooms and pool are clean. Bed and pillows are comfortable, bathroom complete with all the amenities you need..

Great experience overall. Very beautiful place specially the beach. I wasn't able to try the gym because we stayed just for an overnight stay to travel somewhere. The food we ordered is szechuan beef. It is so spicy, not a normal spicy, but inedible spicy. We tried to eat it because it's already there but it's really intolerable. Everything is a pleasant experience except that specific food.

The pale and bucket are slimy

Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome! The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it. I recommend coming here on your holidays to the Philippines!