Hotel Dengan Pools di Oklahoma, United States

The only problem we had was that I reserved a smoking room but when we arrived the man checking us in said it wasn't a smoking room and would not put us in a smoking room. We made our reservation at this hotel because we knew they had smoking rooms. Pretty disappointed with this stay.

Hotel is well maintained and a great location if you’re heading to the Paycom Center! We had a couple of glitches getting in as the line for dropping off cars for valet was stopped for 20 minutes. Once we were able to pull in, the attendant was quick. Only one computer was working at check in, then only one elevator was working- in a large hotel with 15 floors. That caused a long wait after the concert when everyone got back to the hotel. Room was very clean but the bathroom wallpaper is coming off the wall AND the toilet did not flush 50% of the time. We realized it at 11 pm, so we didn't report it until we checked out. I will say they sent a couple of texts to check in- that was a nice touch!

To start, the service felt a bit inconsistent—perhaps the staff were having a particularly tough day. The hotel offers valet parking at USD 20, but if you prefer to save on that, you can park for free at The Oaks Public Parking, which is just a short 2–3 minute walk away. What I found convenient was dropping my team off at the hotel first before heading over to park. Upon arrival, there was no bellboy service available, so we had to manage all our luggage ourselves. This wasn’t a dealbreaker, but it did set a slightly different tone compared to what some might expect. On the positive side, there are thoughtful amenities such as a microwave available in the lobby and complimentary coffee provided daily for guests. The room itself was comfortable and generally well-maintained. However, housekeeping could be more attentive—my glasses and the shower drain area were not cleaned consistently, and the drain eventually got clogged during my stay, which I had to clear myself. That was definitely unexpected. For the price point, I would have expected a bit more attention to these smaller details. That said, the overall stay was still pleasant. The hotel is located near the Oaks area, which is beautiful, and I really appreciated the artistic elements around the property. Each piece of artwork has its own story, and you can learn more about them through a book available in the lobby—a nice and unique touch. Overall, it’s a good option if you’re looking for a comfortable stay in the area, though there’s room for improvement in service consistency and housekeeping attention.

River Spirit exceeded our expectations right from the beginning. I didn't realize that a shuttle from the airport to resort needed to be booked 24 hours in advance. I called when we landed and they sent someone to get us. Every staff member we encountered was polite, friendly, and helpful. Check in was a breeze. Our room was large. We had a view of the river, which was very high from recent storms. The bed was comfy. The toiletry products provided were very nice. Water, coffee, and tea was free in the room. Self-service drink stations with soft drinks, iced tea, coffee, lemonade were all over the casinos, and free. The pool area was clean and large. There were plenty of chairs. There was a swim up bar and regular bar with food. Towels were provided. We explored the fitness center. It had everything needed for a good workout. The prices for food and drinks were very reasonable, unlike other casinos we've been to. For example, domestic beer was $4.50 & imports were $5. A cheeseburger was $14. They had breakfast sandwiches for $4 as well. Our reason for going was a concert at the casino. That venue was very nice as well. The seats were comfy and no bad views. The sound was great. I played some blackjack and was happy to find $10 tables. It's a rarity now. I play for fun, so don't want to risk $25 per hand. The dealers were funny and professional. We walked from the resort to the aquarium. The Riverwalk path was beautiful and took us there. We rented Lime scooters to return. We will definitely be returning.

The location was perfect for my needs, right of of Shields and I-35 on the Service Road. If you need to go NB to I-240, taking Shields is a great alternative to getting back on I-35, because the traffic in that particular area tends to bottleneck. To go SB, just take the Service Road, cross 12th Street at the intersection, and get right on the interstate at the ramp. Manager was very friendly at check- in, and went out of his way to make sure I had an upstairs room, per my request. He even made sure that my room was at the end of the hallway by the stairs, so i could easily take my dog directly outside to do her business. All the staff that i encountered were very friendly and courteous. The room was large and very nice and clean, bed was comfortable with lots of pillows. Bathroom was very clean- no stains or disrepair. I really liked the walk- in shower. I was even impressed that there little bottles of shampoo, conditioner, lotion and small bars of soap; the last couple of hotels I have stayed at said it had become too expensive to provide those. The only complaint, if I had to come up with one, was that the exhaust fan in the bathroom didn't work. All in all my dog and I had a great stay. This will be my go-to motel when I need to come to the City again.

Our room was just perfect for us. We asked for extra pillows and it was no problem getting them. We were extremely happy that there was a Smoking Room Available! I was Extremely Happy because I am so tired of having to go outside to smoke. It was so nice to be able to actually sit at a table and relax for once and watch a movie on HBO or Cinemax. The outside was lit-up all night long, so it was very nice that they took the effort to do that to make their customers feel safe. The pool was also open. It's family oriented. I can also see that they are constantly making improvements to the property. It's not a fancy place. But I am very pleased, and I hope that they actually keep them all with Smoking options and @ $50. bucks By the way. There is an Amazing Restaurant right in front of it also. The food is fantastic they open @ 6am Prairie Kitchen, I believe. Overall our stay was better here than paying high dollar amount somewhere closer to our Concert Event. It was perfect for us. Thanks so much to the Ardmore Crew !!!!! We really do appreciate all your hard work!!!!

The A-C was to loud and disrupted sleep as it it kicked on/off consistently. Most important to me is a good night of sleep. It didn’t happen. Everything else was great. Buffet was hot and good for breakfast.

I booked a reservation for a 2 night stay and not one time while staying here did i have a problem with any of the staff members let alone everyone that was also staying here. They stay on top of keeping the everything clean. Anytime i would have a problem with something, I would have certain questions that i need to ask, if they would see that im struggling with certain things ( my luggage dropping on the floor, if my hands are overflowing an would need help with a extra pair of hands etc ) they would always be there to assist me. If there’s a time where i would feel that my safety could possibly be in jeopardy, they would walk with me all the way to my room makinf sure that ive gotten to my room safely and make sure that nobody was following me / know what room im in. The meals for breakfast would always be made fresh an not anywhere close to being expired. I would refer this hotel to anyone and everyone if they was in need of looking for a room. 

The personal at the front desk was awesome, smiles and laughter and very helpful 

There was no food provided. It was also a very crazy night with not having rooms cleaned and available when needed! And still was trying to provide room keys to dirty rooms. Very disappointed!