Hotel Dengan Pools di Texas, United States

Great hotel - friendly staff, plenty of bars and restaurants catering for all tastes and food types (including vegetarian), good conference facilities. Location not great being downtown but things to do in the vicinity. Rooms are a decent size and you get a TV in the bathroom mirror!

I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant. Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction. The room was great, wonderful view, bed/bedding was comfortable, shower was amazing. Customer service in the morning wasn't all that great.

I love this place, excellent service I would love to go back soon

The hotel had a perfect location for the events we had planned. It was busy in the area because of the No Kings Protests but it had no impact on our stay. The hotel staff upgraded our room due to an error on their part and it was fabulous!! The bathroom was amazing and the beds were super comfy.

The room is larger than several other hotels at the same price, the toiletries are basically not mentioned, and the toothbrushes are definitely not available in the United States. The service is OK, there is a shuttle bus that needs to be reserved. The gym is also a little bigger than other hotels. There is a Denny's next to it, it is convenient to eat, there is a gas station behind, and there are basically small supermarkets inside. Anyway, the hotel in the United States of America is about 200 dollars. The worst in the world is the United States Hotel.

Excellent stay! Very unique hotel , definitely stay again for the atmosphere and design. Located in a business area, could be quite quiet on the weekend

Value for money. Free 24 hour shuttle service was a great offer. Recommend this hotel for overnight stay very close to IAH.

The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it. We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.

The stay was ok and the shuttle service was good. The location however, could have been better.

The room was very clean, and the toiletries were from the Bvlgari brand Green Tea series. The service was excellent, and there was a fireplace in the lobby, which was an ”old money” style hotel in Texas, USA. Free access to the club, a huge outdoor heated swimming pool, and free coffee in the lobby.