Hotel Dengan Pools di Vermont, United States

The hotel was immaculate and the staff were so friendly. The pool was a great way to keep the children entertained, and they even had some pool toys available over the weekend. The Christmas decorations were absolutely beautiful. Breakfast was cooked to perfection—I’m sure there’s a fantastic cook on staff. Coffee and tea are complimentary in reception and always in a clean area. The one-bedroom king suite had a lovely kitchenette, which was perfect for cooking up a storm. The location was great, just a short walk to a shopping centre, Target, Dave’s Hot Chicken, Chipotle and a few other shops. It’s also a short drive to town, and there’s plenty of parking available. The room is usually cleaned upon request, but once you ask, it’s done. One thing that could have been improved was the sofa bed. It was quite uncomfortable, and since we booked the room for a family of four, it would have been lovely if the bed had been made for us on the first night. Unfortunately, we noticed some reddish-brown stains on the mattress, which were quite unsightly and could have been blood or some kind of spillage.

When we arrived, the front desk staff were very kind and welcoming. We were told we could eat at the restaurant right off the lobby so we planned to eat dinner there. When we arrived at the restaurant 20 mins later, they told us we could not eat there unless we had made prior reservations due to a wedding they had next door. The lady told us “we have to prioritize the wedding of 200 people”. I asked where we should eat and the lady shrugged. One of the waiters, who was very kind apologized and recommended the bar . They had some dishes from their restaurant menu. We were pretty irritated because we were both exhausted and the lady was very rude to us. We watched 20+ people get turned away from eating dinner due to this wedding. I completely understand that they need to focus on a wedding and the food for the wedding, however we should’ve been told about this when we arrived that the restaurant wasn’t available unless we had already made a reservation. The resort is very nice and there was a lot of fun things you can do there, but some of the staff were quite unkind.

South Burlington definitely need a car to get to Burlington proper. They do have a shuttle bus though that runs to like ten pm I think. The king bed with bath doesn’t exist , the bathtub is kind of old school. Checking in can be slow (waited in line for a bit). Refrigerators in room but no microwave, one exist in lobby. Gym is ok, indoor swimming pool is nice, gym isn’t 24 hours. Room was ok.

Very nice place and location excellent. When I first checked in, I was underwhelmed by the lack of help from the girl at reception. I asked her if there were any pumpkin patches locally and she told me to Google it. Another reception lady later gave me a whole list of local activities without even asking. The whip was lovely but the online menu is not the same as the one in the restaurant. There is no cheese board available for example. Parking was tough at times. Other than that the place was very nice and staff were lovely.

The fire pjt was excellent at night for a quiet wind down. The room could probably be cleaner or maintained better as the pipe in the room are quite obvious and can see the holes near the edge of all walls inside the guest room. but appreciate it as the hotel is located at a country side. My personal white bath towel was taken away by the housekeeping team because it looked similar to the hotel's towel. luckily it was found right before we check out. Thanks to the concierge and housekeeping team.

The hotel was clean and in great condition. The staff was fantastic and friendly and always went the extra mile. The breakfast was great with many options and again the staff was so friendly and accommodating. Pool was clean and the kids had fun. I would 100% stay at this hotel again and I recommend it to others. Their service, care, friendliness and customer service should be a benchmark to all hotel and customer service representatives

Not my first time staying here nor will it be my last. The rooms are simple but just what I'm looking for when in the area. They have a sauna, indoor pool, and an outdoor hot tub. The property is up against a creek and they have a couple places with fire pits right by it. During the ski season there is also a bar downstairs that's a cool place to hang. The small lodges on the edge of the property are really cool and comfortable too!

The location of the hotel is very good. It is located in the green mountain scenic area. It can ski in winter, enjoy the red leaves in autumn, and the service is very good. The rooms are medium in size and the two queen beds are very comfortable. Breakfast is average, and free coffee and tea is good throughout the day. There are gyms, swimming pools, SPAs, and the location of the rooms on the mountainside feels good. The traffic to the surrounding scenic spots is also very convenient. The network signal in the mountains is not good, and the hotel's Wi-Fi is no problem.

Location was great. Pool are outdoor area were exceptional. The guest rooms are in need of being updated. The staff could have been friendlier. We were charged $25 for checking in an hour before check-in time. Our room was ready so there was zero time/effort for us to check in a little early. Definitely a bad policy.