Hotel Dengan Spa di Argyll Dan Bute, United Kingdom

We booked 2 rooms 1 night last minute booking. I got Junior suite for me & my husband. Room is very spacious for UK standard, sea view is very beautiful Seaview. The hotel has lift thats very good for travelers with many luggages.The room is a little cold so we switched on spare small heater which is warm enough. Their specialist amenities are very good. Whisky Honey. Oh.our room door isn't working, that's pretty scary.

Sadly quite disappointed in our jr suite, We had two, one for my husband & son was lovely. Mine and my daughters not so much, we had see through curtain’s, when asked at the reception what they can do about it, they said it can be covered with towels…. Not sure how they expected that to work with 7ft windows that didn’t open! Also told because it’s dark in the winters it’s to LET the light in…(people can just open the curtains to) To top it off extremely dipped mattresses, they’ve tried to cover this with several mattress covers. The whole place needs to be updated!! I also felt as though the outside of our room was a dumping ground for cleaners too. Only perk was that the staff were nice and the breakfast!

Hotel is a little tricky to find despite the signs on the main road. Up the driveway, I found myself facing a farm and a private home. There is one sign pointing left off to a garden, no mention of the hotel. It turns out you must follow that road. Anyway, the view of the lake is lovely. We arrived quite late, about 9pm. I think the kitchen was closed but they managed to make some soup and sandwiches for us. We followed this with one drink just before the bar closed. We tried to drink outside at the lakeside but the insects forced us back in! Nice room, good value for money (100 pounds) despite the ageing decor. In the morning we ate the cooked breakfast and checked out. This is when I got hit for an additional 75 pounds for the food and drink, almost doubling my bill. It's a nice place but think twice before you think you've got a bargain.

Der Empfang war sehr herzlich. Wir wurden durch das Haus geführt, hatten ein wunderschönes Zimmer mit Blick auf den Loch Shira. Robert & Jana (die Gastgeber) haben uns sehr wertvolle Tipps für Ausflüge in die Umgebung gegeben. Das Zimmer war sehr geschmackvoll und mit allem ausgestattet, was man braucht. Der Frühstücksraum bot ebenfalls Blick zum Meer. Das Frühstück war hervorragend mit regionalen Zutaten und wurde uns sehr liebevoll frisch zubereitet. Wir freuen uns darauf hier in Zukunft weitere Nächte zu verbringen - 10Sterne von 5. Danke an Rob und Jana. Peter und Ulli

We love Islay and had heard so much about The Machrie after its makeover and so, when my wife was given a voucher to stay there on her retirement we booked up. The booking process was a bit ‘clunky’ as we were trying to book dinner as well as golf and a two night stay. It seemed that none of the departments spoke to each other, and when we followed up we were always answered by a sister hotel in Wales! On arrival, we had a great experience of check in and the room was lovely with modern appliances and nice toiletries….very relaxing. Dinner on the first night was really tasty and was served (very quickly) by a really nice young recruit from Glasgow who was loving his time on Islay. All good, if rather pacey instead of leisurely. Up the next day for breakfast…..and this is where the hotel, charging £450 a night for B&B really let itself down. It took ages for a surly staff member to notice us at the ‘wait to be seated’ sign and allocate us a table. The self-serve buffet was always empty, needing more fresh fruit to be laid out. Staff were not friendly, orders were mixed up and service was slow. We were not the only guests experiencing this. Truly awful……and we were to have breakfast there again the next day! We golfed at The Machrie and what a joy that was. Delightful course in immaculate condition with wonderful views. Absolutely excellent. We decided to dine out the second night and after a super comfortable sleep, faced the same nightmare for breakfast. We raised this at the time and believe poor attitude coupled with poor training leads to high turnover of staff (most were new) and a dreadful reputation (which we later discovered is known throughout the island). Having completed my survey on the ferry home in which I said I wouldn’t be back and would not recommend it to friends, I got an e mail back saying thanks for doing the survey and look forward to you coming back! I have delayed this review to see if the survey was picked up but it hasn’t been and so I’m now giving my views. I can only say to the owners (ex BBC Chairman Glyn Davies and his Baroness wife) thank you for the investment and improvement to this hotel, thank you for the improvements on the golf course but don’t expect staff to stay if they are not trained….and with that, don’t expect customers to return

As most reviews say this is a beautiful place ! Buildings , the rooms and the island absolutely beautiful… But! Food was a little disappointing. We had booked afternoon tea which was put on the table and our backsides were hardly sat down! It consisted of the most basic of sandwiches 4 scones and some cut up cakes which I’m sure we got served for dessert that night and at £40 a head you can’t do that! No French pastries no sausage rolls!!! Very basic ! Oh and one cup of cold coffee no pot in sight. That night had to have our fine dining dinner in the deck restaurant because of some work being done in the main restaurant but there was no mention of this when booking. So a bit disappointed with that. Need to let people know about these things. We had our 3 course fine dining dinner in under an hour and it was just ok and expensive…don’t know what the hurry was🤷🏻‍♀️ then at breakfast we waited ages for our food it was quite a nice breakfast though. If the restaurant and food side was just a bit more polished and tweaked it could be fabulous and it would justify the prices and 5 stars for me but sadly it wasn’t…

We booked 2 rooms 1 night last minute booking. I got Junior suite for me & my husband. Room is very spacious for UK standard, sea view is very beautiful Seaview. The hotel has lift thats very good for travelers with many luggages.The room is a little cold so we switched on spare small heater which is warm enough. Their specialist amenities are very good. Whisky Honey. Oh.our room door isn't working, that's pretty scary.

Sadly quite disappointed in our jr suite, We had two, one for my husband & son was lovely. Mine and my daughters not so much, we had see through curtain’s, when asked at the reception what they can do about it, they said it can be covered with towels…. Not sure how they expected that to work with 7ft windows that didn’t open! Also told because it’s dark in the winters it’s to LET the light in…(people can just open the curtains to) To top it off extremely dipped mattresses, they’ve tried to cover this with several mattress covers. The whole place needs to be updated!! I also felt as though the outside of our room was a dumping ground for cleaners too. Only perk was that the staff were nice and the breakfast!

Hotel is a little tricky to find despite the signs on the main road. Up the driveway, I found myself facing a farm and a private home. There is one sign pointing left off to a garden, no mention of the hotel. It turns out you must follow that road. Anyway, the view of the lake is lovely. We arrived quite late, about 9pm. I think the kitchen was closed but they managed to make some soup and sandwiches for us. We followed this with one drink just before the bar closed. We tried to drink outside at the lakeside but the insects forced us back in! Nice room, good value for money (100 pounds) despite the ageing decor. In the morning we ate the cooked breakfast and checked out. This is when I got hit for an additional 75 pounds for the food and drink, almost doubling my bill. It's a nice place but think twice before you think you've got a bargain.

As most reviews say this is a beautiful place ! Buildings , the rooms and the island absolutely beautiful… But! Food was a little disappointing. We had booked afternoon tea which was put on the table and our backsides were hardly sat down! It consisted of the most basic of sandwiches 4 scones and some cut up cakes which I’m sure we got served for dessert that night and at £40 a head you can’t do that! No French pastries no sausage rolls!!! Very basic ! Oh and one cup of cold coffee no pot in sight. That night had to have our fine dining dinner in the deck restaurant because of some work being done in the main restaurant but there was no mention of this when booking. So a bit disappointed with that. Need to let people know about these things. We had our 3 course fine dining dinner in under an hour and it was just ok and expensive…don’t know what the hurry was🤷🏻‍♀️ then at breakfast we waited ages for our food it was quite a nice breakfast though. If the restaurant and food side was just a bit more polished and tweaked it could be fabulous and it would justify the prices and 5 stars for me but sadly it wasn’t…

房間可以，服務可以

We love Islay and had heard so much about The Machrie after its makeover and so, when my wife was given a voucher to stay there on her retirement we booked up. The booking process was a bit ‘clunky’ as we were trying to book dinner as well as golf and a two night stay. It seemed that none of the departments spoke to each other, and when we followed up we were always answered by a sister hotel in Wales! On arrival, we had a great experience of check in and the room was lovely with modern appliances and nice toiletries….very relaxing. Dinner on the first night was really tasty and was served (very quickly) by a really nice young recruit from Glasgow who was loving his time on Islay. All good, if rather pacey instead of leisurely. Up the next day for breakfast…..and this is where the hotel, charging £450 a night for B&B really let itself down. It took ages for a surly staff member to notice us at the ‘wait to be seated’ sign and allocate us a table. The self-serve buffet was always empty, needing more fresh fruit to be laid out. Staff were not friendly, orders were mixed up and service was slow. We were not the only guests experiencing this. Truly awful……and we were to have breakfast there again the next day! We golfed at The Machrie and what a joy that was. Delightful course in immaculate condition with wonderful views. Absolutely excellent. We decided to dine out the second night and after a super comfortable sleep, faced the same nightmare for breakfast. We raised this at the time and believe poor attitude coupled with poor training leads to high turnover of staff (most were new) and a dreadful reputation (which we later discovered is known throughout the island). Having completed my survey on the ferry home in which I said I wouldn’t be back and would not recommend it to friends, I got an e mail back saying thanks for doing the survey and look forward to you coming back! I have delayed this review to see if the survey was picked up but it hasn’t been and so I’m now giving my views. I can only say to the owners (ex BBC Chairman Glyn Davies and his Baroness wife) thank you for the investment and improvement to this hotel, thank you for the improvements on the golf course but don’t expect staff to stay if they are not trained….and with that, don’t expect customers to return