Stayed in room 1024
Pro:
Room clean
Efficient check in and check out
Nice view of mountain and trees
Dish variation were nice, lots of options, i love the kuah bakso so comforting.
Cons:
Unable to set AC
QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service.
At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024.
No information on facility or activities during check in, only informed there’s free photoshoot
Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area.
Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible.
Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.
Very good impression of my first stay at El Hotel Bandung. Was given a room upgrade and appreciate it very much. The room is clean, spacious and has a comfortable queen bed. Bathroom with a tub is also properly maintained. Only hitch was a bulb in the washroom fused but even after reporting the fault at the reception, it was not replaced. Breakfast served at the cafes were plentiful and service was good. Location is also good with many eateries around. Overall, I enjoyed my stay here and will definitely stay at this hotel again on my next visit to Bandung.
The staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.
My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
We had a fantastic 2-day stay at Harris Hotel — the rooms were clean, spacious, and perfect for our family. The staff were friendly and accommodating, always ready to assist with a smile. The kids especially loved the pool and the breakfast spread had a great variety for everyone.
Suitable selection if you want to avoid busy Puncak street but still with some decent green and resort hotel vibes in nearby Bogor area.
View to the Mountain is superb and hotel lfacilities still well maintained.
Amenities provided is very basic eventhough good enough.
Good options if you are family with children and eager to spend their many facilities and entertainment provided especially on weekend
Surely will come back again
This was my fourth visit to the hotel (twice for work events and twice with family), but this time I booked through an app, and unfortunately, we encountered several disappointing issues. Firstly, the app did not provide information that the swimming pool would be closed from 1 PM to 6 AM. Although we were allowed to use the children's pool, it would have been uncomfortable for the kids to swim among people decorating for a party, so we decided against it, much to their disappointment. Secondly, the room was advertised for four guests, but amenities were only provided for two; however, after we informed the staff, the missing items were promptly delivered to our room. Thirdly, the app stated breakfast for four guests, but only two were initially accommodated. Again, we had to complain, and this was quickly rectified. Lastly, the room description on the app mentioned a city view, which our assigned room lacked. Furthermore, we found dead cockroaches and other insects, which were immediately cleaned after we reported them. I usually book two connecting rooms, but this time I wanted to try a different room type, which turned out to be somewhat less satisfying.
Despite these issues, the hotel's facilities are truly outstanding – absolutely fantastic! The breakfast was delicious with a wide variety of choices. The views and photo opportunities are superb, and the staff were very friendly, even helping us take pictures at some of the best spots.
Thank you, GH Universal. I hope the points I've raised can be addressed for future improvements.
We booked the hotel without having high expectations and we were extremely well surprised. The location is very good of course. The staff very professional and welcoming. And I think the biggest surprise was the facilities for the kids: all what kids can dream of in a such condensed place: pool, slides, sandboxes, kids club and even a mini zoo. Most of the activities are free of charge and other are at a very reasonable price just to support the staff I think.
Also, we made very nice friends there as many conferences and events are run.
It is a very convenient place to have a break inside the city especially for families with young kids.
Very Good
218 ulasan
8.7/10
Harga bermula
RM 156
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di West Java
Terokai Ulasan Tetamu Hotel di West Java
Lihat semua
/10
HHartosoWe had a fantastic stay at the hotel! Upon check-in, we were pleasantly surprised with a complimentary room upgrade to one of the villas, which came with a private jacuzzi. The villa was spacious, well-maintained, and offered a perfect mix of comfort and luxury. The added bonus of the jacuzzi made our experience even more relaxing and memorable. Truly appreciated the excellent service and thoughtful gesture—highly recommended!
NNaddyaaisyaThe location of the hotel is near to tourist spot which is Braga Street. The room so spacious and i got connected room as per request. The breakfast menu is good, have so many choices from appertisers to desserts. Good job to the staff who gave really nice services to make sure we have comfortable stays. Will choose this hotel if we come again.
SSeeMay LThe Cordella Hotel in Cirebon offers a luxurious retreat with impeccable service. From the moment you step in, you're greeted with elegance and warmth. The rooms are spacious, well-appointed, and designed for comfort. The hotel's facilities, including the pool and fitness center, provide ample opportunities for relaxation and rejuvenation. Dining options are diverse, catering to various tastes, and the culinary experience is exceptional. Additionally, the hotel's central location makes it convenient for exploring Cirebon's attractions. Overall, the Cordella Hotel exceeds expectations with its attention to detail, excellent amenities, and commitment to guest satisfaction, ensuring a memorable stay.
OOmar Basri RozduanI recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish.
The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day.
One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight.
What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay.
Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget.
Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!
AAnonymous UserI recently had the pleasure of staying at Gino Feruci Braga Bandung, and it exceeded my expectations in several ways. The location was perfect, with easy access to local attractions and restaurants.
The room was spacious and clean, with all the amenities I needed for a relaxing stay, including free Wi-Fi, and a cozy bed.
One of the highlights was the breakfast buffet, which had a wide variety of options, from fresh fruit and pastries to hot dishes. The staff were always friendly and helpful, making me feel welcome throughout my stay.
GGuest UserThe location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful.
Room was clean and air condition worked properly.
I will definitely stay here for my next trip to Cirebon .
GGuest UserWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
JJaseSmith1970Location was perfect for the purpose of our trip to Bogor. Staff are all very friendly and polite; however, daily room cleaning was basic and breakfast service, particularly resetting tables and clearing away was poor. If you’re a westerner, you will have to ask for a knife every breakfast time! Breakfast food was good but spoilt by the fact the lids on the food warmers were kept open and so the food was not hot. Room service food was great quality and cheap. Bizarrely, you could order food 24/7 but not drink. Recommend the all you can eat dimsum on Saturday lunchtime - lots of food and drink for a very low price. Rooftop pool was a great facility, but sometimes overran with kids. Bit of a mixed review but would definitely stay here again as overall was great value for money.
HhobistaycationFor the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam.
Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan.
Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel.
Semoga kedepannya lebih baik lagi, just want to share my experience.
Thank you.
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