This was my third time staying at this hotel. It's good to stay in the executive room. Unfortunately, it's hard to say that it's great for the price.
The facilities and services are poor for a four-star hotel. But there's no better place to stay than here in cirebon.
Breakfast is a local meal. It is not enough for foreigners to eat.
There is a swimming pool, but I cannot swim because I cannot wear a swimsuit because it is an Islamic country. So there are no people in the large swimming pool.
The staff always smiles and feels kind.
This is my first time actively wanting to leave a review. I stayed for a two-night, three-day business trip.
**Facilities:** Absolutely five-star standard. The hotel's design is unique, featuring two restaurants (Asian and European dining styles, two breakfast options) + 1 club. It boasts a waterfall pool, a three-room gym, a park, a lawn, a stage, and independent succulent and fruit/vegetable greenhouses and planting areas.
**Service:** The staff are enthusiastic, and the service is top-notch – truly impeccable.
**Location:** Situated on the north side of the city, about a 30-minute drive from Padang Station. You can easily visit Farmhouse Susu and Orchid Forest nearby.
**Suggestion:** Provide a first-aid kit for emergencies like scrapes and minor injuries.
**Additional suggestions for highlights:**
1. Utilize the fish pond for parent-child feeding activities.
2. Leverage the greenhouses for parent-child succulent planting and fruit/vegetable cultivation activities.
3. During peak season, make use of the lawn stage for live music or starlit lawn movies, accompanied by beer and BBQ.
4. Based on these additions, invest in marketing on Chinese social media platforms like Douyin and Xiaohongshu. Within six months, this place will be fully booked with Chinese guests.
Location is strategic at Jalan Padjajaran Indah V which has plenty of restaurants, coffee shops and lounges along the road. You will never have to travel far to get your coffee (Point Coffee, Starbucks and Tanmu), the famous Ibu Rahayu Soto, Japanese food (Sushi Matsu and Yujo) and evening drinks at the lounges nearby (Barcelona, Bulan Madu Brew, etc).
Checking in and out was smooth with friendly staff. Room was large, clean, air conditioning good, water pressure strong and bed was comfortable. The hotel has a swimming pool and gym.
Breakfast was good with all local and Western food. Will repeat my stay if I am in Bogor.
Nice hotel, friendly staff, good location and value the money.... What a great choice👍 and you'll get welcoming drink and compliment in your room...feels so special
One of the best hotels in Cirebon with excellent facilities. They have a swimming pool, kids playground area, and fitness area. They also have cafe and bar and lounge area with life music performance. The room is really spacy especially the king bed. Thank you for providing such a wonderful services making a good memory for my family.
Nice experience to have staycation during lebaean holiday. The facilities are well maintained, all the facilities and programs are dedicated for good quality guest experience. The breakfast is delicious and may variety. The room is comfortable. The pool is also great especially the long one.
Characterful hotel walking distance from attractions like Jalan Braga and the Asia Afrika conference museum. While the decor is a little old, service was great and my loft room had enormous double height windows letting in plenty of natural light.
I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money.
My ratings:
Executive Suite Design & Location: 2/10
Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently)
Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis)
Pricing (Value for Money): 5/10 (Overpriced)
View & Hotel Location: 5/10
I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.
Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily.
The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay.
The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down.
Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.
Shout out to the front desk staffs Firda and Jenti and everyone else for their excellent service. The location is convenient, especially with shopping and dining options nearby. Overall, a reliable 4-star hotel suitable for both business and leisure stays.
Great
219 ulasan
9.2/10
Harga bermula
SAR 119
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Jawa Barat
Terokai Ulasan Tetamu Hotel di Jawa Barat
Lihat semua
9.4/10
Amazing
VVenisya ViolettaThank you for the pleasant stay! It was such an amazing experience and we really enjoyed the moments. First of all, the staff was very kind, friendly and helpful. Terrific customer service! We were welcomed with such a nice romantic vibe in the room and also a cute note from the housekeeping team on the mirror. Room was very clean, tidy and perfect location for an amazing view! Love the huge couch by the window btw :)
But, there is also some issues that I want to raise. Firstly, we ordered in room-dinning but, there was no dining table provided. I went to several hotels and ordered in room-dining and they will always provide a table / trolley table at least to let us dine in the room. But, this was the first time I had this experience. The waiter left the foods on the study desk. But, we can’t dine on where the study desk was because, there was only one chair available. That’s why we had to moved the heavy table to be closed to the huge couch. I asked for the trolley table but, apparently they can’t let us use it.
Secondly, the soup was cold. Which was very disappointing :( I ended up just had a couple of spoons and can’t take it anymore.
Well, I guess those were the minus part of my stay. But, overall we enjoyed our stay there. Ah, one more thing! The angus steak balsamic juice was the best dish! Very worth to try!
GGuest UserStayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.
CChenhaishichenThe room was quite good, and I was very satisfied with the hygiene. The service attitude was excellent, and the breakfast had a good variety. We stayed in room 01, which had two glass walls, offering fantastic natural light and views. However, the motorcycle noise outside was quite loud. Booking in advance was very cost-effective.
GGuest UserTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
GGuest UserThe location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful.
Room was clean and air condition worked properly.
I will definitely stay here for my next trip to Cirebon .
GGuest UserWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
AAnonymous UserThe room is nice, but I feel like the lack of amenities like water bottle, well they have water dispensers, but it would be nice if they gave the guest complimentary water in the room. Breakfast was okay.
AagathadescaGood place for staycation with loved ones. As we celebrate anniversary, hotel arrange small decoration on the mirror and give us anniversary cake. Location superb good, breakfast have a lot of selections. We enjoy the evening pool bar and dinner at madcow restaurant. Price wise and would definetly come back!
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