Hotel Dengan Spa di West Java, Indonesia

keren. menyenangkan. tempat yg cocok u keluarga dan berlibur. mennagkan dan sejuk

Makanan enak, tempat makannya bersih. Agak berisik karna sedng ada perbaikan ruangan. Mohon untuk resepsionis perempuan lebih ramah dalam melayani tamu. Mohon ada perubahan pelayanan dibagian resepsionis terutama untuk yg perempuan, agar lebih ramah kepada tamu.

Dpt Upgrade Ke Eksekutif sehingg dpt view yg menarik

Srmua bagus hanya ac terasa panas suhu ruangan sekitar 28-30 derajat padahal ac remote sdh 16 dan angin paling kencang, hanya menjelang subuh agak terasa dingin, 2 kamar sama

Salah satu hotel kids friendly di Bandung yang lokasinya deket dgn pusat perbelanjaan Cihampelas. Ada banyak playground di lantai 10, paling exciting ada semacam mini zoo gtu 😆 Staycation pas lg ramadhan, ************* semua servicenya oke, cuman parkirnya terbatas krn areanya ga begitu luas. Sahur buffet, ifthar juga bisa buffet tp kudu daftar dlu soalnya kmaren udh full booked mejanya. Anyway, kiddos happy, emak dan bapack happy 👍

Kesan yang sangat baik tentang penginapan pertama saya di El Hotel Bandung. Telah diberi naik taraf bilik dan sangat menghargainya. Biliknya bersih, luas dan mempunyai katil queen yang selesa. Bilik mandi dengan tab mandi juga diselenggara dengan baik. Satu-satunya halangan ialah mentol di bilik air bercantum tetapi walaupun selepas melaporkan kerosakan di kaunter penerimaan tetamu, ia tidak diganti. Sarapan yang disajikan di kafe adalah banyak dan perkhidmatannya baik. Lokasi juga baik dengan banyak kedai makan di sekitar. Secara keseluruhan, saya menikmati penginapan saya di sini dan pasti akan menginap di hotel ini lagi pada lawatan seterusnya ke Bandung.

Love the glamping experience.. a peaceful and comfortable stay with a nice view. The room has all that you need for a pleasant stay. Although the access route to the location is quite tricky but we have an experienced local driver and the hotel provided us with clear instructions on how to get there (we arrived very early morning). Hotel staff are helpful and friendly. The breakfast was decent with a nice view. The only cons is the flies at the breakfast area, which makes dining in a bit annoying with the flies. Other than that. Its a plus.

For the price ab excellent place. But biggest feedback is that the WiFi signal only reaches the hallway and not until the rooms itself (at least on the 5th floor, where I stayed). But overall a fine place.

The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect. That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort. When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed. On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is. Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.

shopping centre, which made everything very convenient. The breakfast was good and the coffee was surprisingly nice. Enjoyed my stay!