Hotel Dengan spa di Tamil Nadu, India

The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.

My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.

Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins. Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages. Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for! Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him. Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette. Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day! Myself and my husband had a truly wonderful time at The Residency Towers, Chennai! We will surely return. My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.

My initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return. Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted. The second room had multiple functional problems: * Non-Functional Power:** The USB ports and power sockets on the wall faulty. * Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine. * Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter. Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols. While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.

This hotel scores highly on airport proximity and overall value for money. While the interior and facilities are a bit dated, it's thankfully clean with no noticeable odors. Airplane noise from takeoffs and landings isn't an issue, ensuring a good night's sleep. It's a great choice for transit passengers looking for a budget-friendly option.

We enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.

Stayed at The Residency Towers, Rameswaram for 3 nights from May 9th to May 12th. The hotel is conveniently located near the temple and other key attractions. The check-in and check-out process was smooth and hassle-free. Some of the staff were exceptionally courteous and helpful. The breakfast buffet offered a wide variety of options, and we thoroughly enjoyed it. We also had dinner at the hotel once — the buffet was excellent. The security personnel and hotel driver were very friendly and even helped us arrange local transportation for sightseeing. The rooms were neat and clean, with housekeeping done regularly and efficiently. We also used the swimming pool, which was clean and well-maintained. Overall, it was a delightful stay, and we truly enjoyed the experience.

ANAMIKA DID A GREAT AMD EXCELLENCE SERVICE FOTR MY ENTIRE FAMILY OVERALL THE HOTEL SERVICES INCLUDING FOOD ROOM SERVICE ALL WAS EXCELLENCE HIGHLY RECOMMENDED AND WE ARE HAPPY WITH THE HOTEL JUST A SMALL REQUEST TO DO UP ROOMS FOR DRIVERS

The hotel's location is superb, within walking distance of the LIC metro station and the large shopping mall EA Avenue. The staff provided excellent service, explaining everything clearly and thoroughly. A great bonus for environmentally conscious guests is the reusable glass water bottles provided in the rooms – a commendable effort to reduce plastic waste in the hospitality industry. The hotel's buffet offers a wide variety of dishes and good quality food, ensuring even non-local guests (whose bodies might not be accustomed to Indian cuisine for every meal) can enjoy their dining experience with various cuisines available. Additionally, the hotel's rooftop restaurant boasts a fantastic ambiance and serves a selection of Asian dishes. While some might not be entirely authentic (for instance, the Tom Yum Goong shown in the picture wasn't a perfect balance of sour, spicy, and salty, with the salty flavor being more prominent), I believe these are adjustments made to cater to local preferences, such as increasing the salt content in dishes to compensate for the hot weather and increased perspiration.

I spent a night in this Hotel while in a business trip in Chennai. Honestly speaking, i was positively surprised. The staff was professional and helpful. The room was top notch, well maintained with plenty of options and amenities. The food choice was also great; i tried the Kebab factory restaurant and it was one of the best meal i had in my trip. The hotel is also conveniently located near the airport and they provide a complimentary shuttle to the airport. Great Price / Quality ratio. Highly Recommended