Hotel Dengan Spa di Kyoto Prefecture, Japan

This was our favourite hotel in Japan. The location is very central to Kyoto, but did not feel too crowded and overwhelming. It was very easy to get around Kyoto from this hotel, with a lot of train stations close by. The room was clean and bigger than most hotels I’ve stayed in during my trip to Japan. The finishes of the room are just gorgeous. It really feels like luxury. The smart TVs were a nice touch too. The amenities of the spa were really good, and I loved the extra feeling of security knowing women receive a women only key card and men receive a separate one. Nice touch having washers, dryers and vending machines too. The staff are kind and polite and are more than happy to assist you. Although I did find the self check-in a bit confusing - some translations were a bit off. Regardless, I really recommend this hotel.

Ia sangat bagus Kemudahan, sarapan pagi, sauna, dan juga dobi! Ia adalah 100 yen untuk menambah makanan kering, yang murah, tetapi anda boleh makan ais krim selepas sauna, dan mereka juga memberi anda ramen percuma dari 9-11 malam!!

It was close to shops, restaurants and station. Very convenient to travel to different events and cities. I recommend it because in my opinion, it's the best for families and everyone that is new to Kyoto.

A very convenient location, opposite to Kyoto culture museum. Walking distance to a convenient store Lawson. Book a room with washing machine, it works amazing. Excellent services provided from the staff, facilities were well explained.

The biggest drawback was the size of the room for the price we paid. We could not even open our suitcases on the floor. There is no water in your room, you have to go downstairs to have a drink of water. Do not have breakfast there, it's too expensive (if you cannot eat everything) . There is a supermarket (LIFE) a few meters away with a very nice bakery. The hotel do however have all the toiletries available next to reception counter. Also coffee in the mornings from 6.30am with water and juice. A sauna and a hot pool, but you have to be in your *************. Not suitable for everyone. I enjoyed our bathroom the most, as the shower was amazing.

Excellent location a short walk to the longest street of shops and restaurants. The room is clean and all the facilities you need are provided . There is a lovely hot bath which we used to relax and unwind . The 7 eleven is close by for any supplies. Staff very friendly and helpful. Highly recommend for a short stay

Really nice place and excellent breakfast. Definitely recommend this hotel, close to the station and I really like design of the hotel

The hotel is very well located. Only a couple of meters away from the park and a few minutes walk to the subway and Gion district. The room was a bit small but other than that we had a great stay.

The hotel is located near the Kyoto station. Service was excellent. I thoroughly enjoyed my stay. It was perfect for a solo traveller like me. They also have an onsen and sauna room.

I stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu. Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered. Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate. Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude. This conduct is entirely incompatible with professional hospitality standards. I expect this matter to be taken seriously and appropriate disciplinary action to be taken.