Hotel Dengan Spa di Yucatan, Mexico

Muy bonito y cómodo, para el costo está muy bien. Y cerca de todo lo que necesitaba para el momento. Fui por I trámite de SRE y estaba muy cerca. Y cerca del paseo Montejo donde fuimos a cenar. En realidad está muy cómodo y sin nada de ruido. Las camas y las almohadas estaba muy cómodas

I am form the US and only speak a little spanish. This was my 3rd visit oover a 6 year period and the fornt desk staff has always greated me well in english with my questions. The monring breakfast is the ebst breakfast I have had at any Hampton Inn anywhere in the world ( 6 am - 10 am). The elevator has a security key using your room key, to go up to your room. The rooms are large and the bed is very comfortable. Black out curtains keep the room coole rfor day tiem and dark in the room at night, which i need to sleep better. Also, the room is very quiet with no outsode morning noise form business nor vehicles. Request two keys if you need a cool room when you return at night. Your room key fits in a slot near the door that allows to the AC and lights to stay on. Most nights, I went for a walk for exercise and it is an easy walk to the the Luxury Mall, Costco or the museum with the Convnetion center just down the road. The streets are well lit, police patrol the roads and I felt safe (even saw many women walking alone at night). There is a food cort at the mall and an OXXO convientence store located on the north side of the mall. It was perfect for my needs, the price was right and I will stay there again.

Great hotel close to Paseo and fabulous rooftop pool. Friendly staff! Would definitely book again

Nice hotel with friendly service. I've stayed in Fiesta Americana hotels a lot and know generally what to expect. This one lives up to the high Americana standards. It is in a good location, near good restaurants, but not in the central area of town. Beds are very comfortable and rooms are nice. The bar had live music on Friday night and the band was great. Across the street is an outdoor restaurant that also had live music at night. The first floor of the Fiesta Americana hotel is all shops, so the actual hotel lobby is on the next floor. At the top of the escalator, in the lobby, there will be one or two people who will approach you and offer to help you with anything. They are very nice, but their goal is to sell you something like a timeshare. We refused to talk to them about that, so we never got the full explanation. We also got a phone call in our room, from the same people, telling us they had a free gift for us. We did ask these people for recommendations of local activities and they were very nice and helpful. Included was a light breakfast and snacks/drinks on the fifth floor. This was very convenient and the food was simple, but good. The only real surprise we had was at check out. We found that there is a charge for the self serve coffee in the room. I never use anything from the mini-bar or anything in the room that has an extra cost. I do not remember seeing anything about the coffee costing something. So many other places it is free/included. The hotel did reduce our charge for the coffee, but be aware that there is a charge.

Es la segunda vez que me hospedó aquí, pues debido a la primera y la buena impresión que tuve, dexidi5 repetir , pero esta vez me decepcione, el hotel tiene una ubicación envidiable justo sobre paseo montejo, cuenta con estacionamiento, elevador pero a diferencia de esta vez que reserve con expedida a. Llegará al lugar me cobraron mas de lo que marcaba la app. Honestamente estaba suoer cansada para reclamar, luego me dieron una habitación que se veía muy dañada, la habitación olía.. Como a vómito, las almohadas tenían un aroma de mugre... Soy muy quisquillosa con las camas y aromas, el baño ultra reducido, un micro alcón que daba risa, y la mesa de trabajo estaba rara.... Apartada en un cuarto aparte, super encerrado, y la luz se encendía y apagaba sola... La tina de baño (por lo que no recomendó este hotel para personas de edad avanzada o discapacitados). Costaba que se sostuviera la manija para la regadera... En fin, esta vez la exori3nxia5 me decepcionó, la atención de recepción super seca, y al salir me dijeron que esperaba revisarán la habitación ( como si hubiera dañado algo... Si dañada ya estaba) se olvidaron de mi y nunca me avisaron que podía irme... Mientras tras5 ellos atendían a otros que dejaban el hotel... Al final me. Largue. El hotel tiene lo suyo pero esta vez me decepcionó. No creo regresar una 3a vez

This places is lovely. Understand, though, that some of the super old furniture is worn. I was there for a month and switched back and forth between two rooms. The first room was a standard double. (The room pics I provide are all of this room). It was a lovely room. The bathroom didn’t make sense though. It was the tiniest bathroom I’ve ever been in. The pic shows the sink and the toilet. Across from that, there’s a shower. the room above this one has the same configuration as the one shown, but the sink is outside of the bathroom, which makes the entry/sitting area of the room more pleasant. I chose not Ask to move upstairs because it’s also hotter upstairs than downstairs… and the bathroom configuration wasn’t that big a deal to me. The first room was overlooking Calle 60. It was a bit noisy on some nights. I actually preferred my smaller room to the bigger suite. Something about it just felt nicer. It needed more comfy dining chairs for the little tea table though. The second room I stayed in was a suite with two double beds. (I am not posting pics of that one because there are too many personal items in the pics I have of that room). It was the corner suite facing both Calle 60 and overlooking the park in front of the hotel. IT WAS NOISY. The second room had more light, More room, and a much better bathroom configuration (toilet and shower inside, sink outside the bathroom). It also had a couch and lounging Chair as well as much better (and much older) furniture. By “better” I mean beautifully worked, with more storage space/specialized storage. However, the floor in the second room (the suite) was really badly damaged over by the bathroom. So from the door the room looks pretty much perfect. Over by the bathroom it looks run down. And that’s just how this place is. That’s why I say it’s like staying in someone’s grandma’s house. Beautiful, comfy, clean, but it’s clearly been used. There are rooms that have newer furniture, but understand that this is an old hotel. ITS GORGEOUS but if you expect everything to be new looking, then don’t stay here. I think they are renovating, but I’m not sure. I hope that they keep the furniture and just have if restored as best as possible. They should also restore the broken tiles. IMO restoration of the tiles and professionally filling nicks in wood would do wonders for these rooms. If I were to give this place a review just based on the look of it I would give it a 4. 3 for the condition and 5 for the beauty and ambience. I am giving it a 5 for three reasons: 1. It’s just gorgeous, 2. It felt like was staying in someone’s home… very peaceful… inviting… comfortable and 3. The staff. Come to think about it, they probably are the reason the place felt so comfortable. They seemed efficient and were pleasant, helpful people. There seemed not to be tension between staff members and pretty much everyone seemed to like their work. The hotel is also in

Muy bonito y cómodo, para el costo está muy bien. Y cerca de todo lo que necesitaba para el momento. Fui por I trámite de SRE y estaba muy cerca. Y cerca del paseo Montejo donde fuimos a cenar. En realidad está muy cómodo y sin nada de ruido. Las camas y las almohadas estaba muy cómodas

I am form the US and only speak a little spanish. This was my 3rd visit oover a 6 year period and the fornt desk staff has always greated me well in english with my questions. The monring breakfast is the ebst breakfast I have had at any Hampton Inn anywhere in the world ( 6 am - 10 am). The elevator has a security key using your room key, to go up to your room. The rooms are large and the bed is very comfortable. Black out curtains keep the room coole rfor day tiem and dark in the room at night, which i need to sleep better. Also, the room is very quiet with no outsode morning noise form business nor vehicles. Request two keys if you need a cool room when you return at night. Your room key fits in a slot near the door that allows to the AC and lights to stay on. Most nights, I went for a walk for exercise and it is an easy walk to the the Luxury Mall, Costco or the museum with the Convnetion center just down the road. The streets are well lit, police patrol the roads and I felt safe (even saw many women walking alone at night). There is a food cort at the mall and an OXXO convientence store located on the north side of the mall. It was perfect for my needs, the price was right and I will stay there again.

Great hotel close to Paseo and fabulous rooftop pool. Friendly staff! Would definitely book again

Nice hotel with friendly service. I've stayed in Fiesta Americana hotels a lot and know generally what to expect. This one lives up to the high Americana standards. It is in a good location, near good restaurants, but not in the central area of town. Beds are very comfortable and rooms are nice. The bar had live music on Friday night and the band was great. Across the street is an outdoor restaurant that also had live music at night. The first floor of the Fiesta Americana hotel is all shops, so the actual hotel lobby is on the next floor. At the top of the escalator, in the lobby, there will be one or two people who will approach you and offer to help you with anything. They are very nice, but their goal is to sell you something like a timeshare. We refused to talk to them about that, so we never got the full explanation. We also got a phone call in our room, from the same people, telling us they had a free gift for us. We did ask these people for recommendations of local activities and they were very nice and helpful. Included was a light breakfast and snacks/drinks on the fifth floor. This was very convenient and the food was simple, but good. The only real surprise we had was at check out. We found that there is a charge for the self serve coffee in the room. I never use anything from the mini-bar or anything in the room that has an extra cost. I do not remember seeing anything about the coffee costing something. So many other places it is free/included. The hotel did reduce our charge for the coffee, but be aware that there is a charge.

Es la segunda vez que me hospedó aquí, pues debido a la primera y la buena impresión que tuve, dexidi5 repetir , pero esta vez me decepcione, el hotel tiene una ubicación envidiable justo sobre paseo montejo, cuenta con estacionamiento, elevador pero a diferencia de esta vez que reserve con expedida a. Llegará al lugar me cobraron mas de lo que marcaba la app. Honestamente estaba suoer cansada para reclamar, luego me dieron una habitación que se veía muy dañada, la habitación olía.. Como a vómito, las almohadas tenían un aroma de mugre... Soy muy quisquillosa con las camas y aromas, el baño ultra reducido, un micro alcón que daba risa, y la mesa de trabajo estaba rara.... Apartada en un cuarto aparte, super encerrado, y la luz se encendía y apagaba sola... La tina de baño (por lo que no recomendó este hotel para personas de edad avanzada o discapacitados). Costaba que se sostuviera la manija para la regadera... En fin, esta vez la exori3nxia5 me decepcionó, la atención de recepción super seca, y al salir me dijeron que esperaba revisarán la habitación ( como si hubiera dañado algo... Si dañada ya estaba) se olvidaron de mi y nunca me avisaron que podía irme... Mientras tras5 ellos atendían a otros que dejaban el hotel... Al final me. Largue. El hotel tiene lo suyo pero esta vez me decepcionó. No creo regresar una 3a vez

This places is lovely. Understand, though, that some of the super old furniture is worn. I was there for a month and switched back and forth between two rooms. The first room was a standard double. (The room pics I provide are all of this room). It was a lovely room. The bathroom didn’t make sense though. It was the tiniest bathroom I’ve ever been in. The pic shows the sink and the toilet. Across from that, there’s a shower. the room above this one has the same configuration as the one shown, but the sink is outside of the bathroom, which makes the entry/sitting area of the room more pleasant. I chose not Ask to move upstairs because it’s also hotter upstairs than downstairs… and the bathroom configuration wasn’t that big a deal to me. The first room was overlooking Calle 60. It was a bit noisy on some nights. I actually preferred my smaller room to the bigger suite. Something about it just felt nicer. It needed more comfy dining chairs for the little tea table though. The second room I stayed in was a suite with two double beds. (I am not posting pics of that one because there are too many personal items in the pics I have of that room). It was the corner suite facing both Calle 60 and overlooking the park in front of the hotel. IT WAS NOISY. The second room had more light, More room, and a much better bathroom configuration (toilet and shower inside, sink outside the bathroom). It also had a couch and lounging Chair as well as much better (and much older) furniture. By “better” I mean beautifully worked, with more storage space/specialized storage. However, the floor in the second room (the suite) was really badly damaged over by the bathroom. So from the door the room looks pretty much perfect. Over by the bathroom it looks run down. And that’s just how this place is. That’s why I say it’s like staying in someone’s grandma’s house. Beautiful, comfy, clean, but it’s clearly been used. There are rooms that have newer furniture, but understand that this is an old hotel. ITS GORGEOUS but if you expect everything to be new looking, then don’t stay here. I think they are renovating, but I’m not sure. I hope that they keep the furniture and just have if restored as best as possible. They should also restore the broken tiles. IMO restoration of the tiles and professionally filling nicks in wood would do wonders for these rooms. If I were to give this place a review just based on the look of it I would give it a 4. 3 for the condition and 5 for the beauty and ambience. I am giving it a 5 for three reasons: 1. It’s just gorgeous, 2. It felt like was staying in someone’s home… very peaceful… inviting… comfortable and 3. The staff. Come to think about it, they probably are the reason the place felt so comfortable. They seemed efficient and were pleasant, helpful people. There seemed not to be tension between staff members and pretty much everyone seemed to like their work. The hotel is also in

This Wyndham in the heart of Merida was overall very nice with a superb staff on hand. A few snafus to mention… I am handicapped and their own ADA rooms are on the fourth floor. Who know whose idea that was! There is one elevator on each side of the hotel, and if the elevator is out, and you are on the fourth floor, you have to take the stairs because there is no connection to the other side of the building. So… of course, on our second day, both elevators were out. We requested that they move us to a room on the 1st floor. When we returned from our day’s activities, all of our stuff was moved to a new room, even though that room was not an ADA room. All good right? Not quite, as we are getting ready to head out that evening, we see a puddle of water in the bathroom…turns out there was a leak from the base of the toilet. The staff once again helped us to move to another room on the first floor. Overall, it’s also a well-kept hotel. But the building is quite old and could use some repairs. We ate at their restaurant only once, and it was not Wyndham quality food. Their brunch is a whopping 350 pesos, which given the food quality, is extremely overpriced. For breakfast, we strongly recommend going to the very nearby Flores Café. The rooms are nice; our first (ADA) room was actually larger than the room we were assigned on the first floor. The best part about the hotel was the staff. Extremely helpful and apologetic about the elevator situation. I give this hotel overall 4 stars; 5 for service; 3 for the ADA situation and 3 for the food.

I can only say positive things about this wonderful boutique hotel. It’s very unassuming from the outside, but as soon as you enter the lobby, you can tell that they have dedicated a lot of time and effort into making something special. The decor, the tiles, the color choices, the openness and airiness of the spaces were all warm and welcoming. The staff was very friendly. My room was large with 10 foot ceilings, the Wi-Fi was fast and the bed very comfortable. My shower was large and included an open space with live plants and a ceiling open to the outside (screened) so that when we had a rainstorm – and boy, did we have a thunderstorm! – the rain came down directly into the shower area. There is a lovely small pool, as well as little sitting areas and other decorative touches lining the hallways and stairwells, including one area with a hammock that I lay in during the thunderstorm. I only stayed for one night, but I sure wish I could’ve stayed longer.

Very nice hotel, perfectly localized! The welcome is very nice and the room is spacious and clean ! Easy to find the hotel. The swimming Pool is so nice and there is a lot of choice with the breakfast. The check in and check out are easy to do. We will come back if we want to stay again in Valladolid!

This boutique hotel exceeded our expectations, it’s like been on jungle. The rooms are very spacious and with all amenities you may need, the outside area has a small pool with sunbeds and a lovely sitting area and an in site cenote. The service is very professional with lovely staff and the restaurant has a very decent menu. Everything we tried was very good. There is also parking provided. We enjoyed our stay very much and is a diamond for the area!