Hotel Dengan bar di Jersey, United Kingdom

Ihre Bewertungen ＜ Actually, I had booked another hotel earlier which I needed to cancel due to unforeseen circumstances. The Norfolk Lodge is one of the very few hotels offering a gym, a ”mini gym”. For me an essential on any trip. The mini gym offered some cardio equipment of which only 1-2 were working properly and a few very light weights. Most disappointing was the extremely small single room, even smaller than in any (!) hotel in Japan's metropolis earlier this year. The smallest ever, that small that it was impossible to open my suitcase anywhere except on the bed! The breakfast was disappointing, too. Allways the same products, no variety at all. Luckily, there was at least gluten free muesli (for s.o. with coeliac disease) and gluten free toast on demand. Nevertheless, for instance only tin fruits and one sort of cheese etc. Positive, however, was the hotel's greatest asset, the staff! Very friendly and caring people, young, open-minded and very diverse from all abroad. As St. Hélier or Jersey in general are very expensive during the summer season, I won't complain about the price although it was very expensive (cheepest I could find was about 170 - 175 € per night).

I appreciated the location and the cleanliness of the environment. However, the service did not meet my expectations. We experienced an issue with the staff regarding the breakfast rule, which I found unfair, especially considering my positive experiences at other hotels. Based on this, I am uncertain about returning to this branch. I would like to note, however, that the Heathrow branch of this same hotel provided excellent service during my stay in December 2025.

Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.

I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.

Worst experience ever in a restaurant. On our last day here, I was having my breakfast till 10 am when the breakfast time came to an end. I asked one of the staff if I can take my tea to my room, the staff said yes. Other customers are taking drinks and food to home as well. While I was walking out of the restaurant, another staff walked past me and stared at the tea in my hand. She then rolled her eyes dramatically and let out a loud, dismissive ”tsk” sound.

Beautiful hotel with excellent amenities, great selection of bars and restaurants to choose from. The hotel and grounds was spotlessly clean. Staff were all very friendly. Only let down was the bed that was as hard as a brick and made a really uncomfortable night's sleep, a shame really as I would have definitely come back again if not for that.

This is a wonderful hotel in a fantastic location. There is an up hill walk to the hotel I have a knee problems but I made it in 5 minutes. At the front there is a number 15 bus that take you to the airport and to the capital. It also has room for cases. It runs every 15 minuted during the day. Breakfast with a view is wonderful. The one thing that I would like is a walk in shower anf that would make it perfect.

I got the superior room with the sea view which was refreshing. The location is probably the best for the most part of a tourist- close to the city centre and bus station (for going to tourist attractions outside town which would be too expensive with a taxi) as well as very close to the harbour for the Condor Ferry (if you want to visit the other Channel Islands like Guernsey in same trip)

Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy) 10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu. Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge. Would definitely recommend.

The room is large. The toilet flush button is not easy to use, and the heating is not on at night, so it is quite cold. The service attitude is very good, the breakfast is not bad, and the restaurant environment is elegant and comfortable.