Comfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk.
Reasonable choice of breakfast items, unfortunately no pastries though.
Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.
Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
The stay was amazing and the staff were friendly. We arrived at the accommodation pretty late at night after the check in hours but the hotel staff were available and helped us with everything we needed.
Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
I had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.
Booked a king suit! Offered a room with two single-bed with a massive gap in the middle with no bath! Later they put us in the double room but, I payed for the king suit. Would defo need my refund.
Breaks-fast was decent, excellent location but, feel ripped off!
We were treated like royalty at the Hotel Colessio. The Bruce Suite was a perfect and luxurious place to spend my memorable birthday night. The welcoming staff were attentive, sweet, and helpful. It was so convenient to walk to sites we wished to tour. The bed and amenities led us to a good night's sleep and we savored the delicious breakfast. We have wonderful memories of Hotel Colessio!
Mmocha is in europeInconvenient location and nice staff
The staff are quite friendly and nice.
The location is... a bit hard to say. If you are a nature lover, u probably enjoy the walk in the neighborhood. There're hills and nice houses nearby. Around 5 min walk from the hotel, there's a nice track called Strathblane Railway Path.
But if you want to get to the city centre, and you can't drive, you can only get there by a bus which is 50 min ride (note that it's 1 to 2 hour frequency). I waited for the bus at the buschanan bus station on Saturday at 7pm (it's scheduled at 7:10pm) and the bus went missing. I asked staff at the bus station and they told me to find the help desk but it was closed and the hotline was also shut down. I waited for the next bus at 8:35pm and luckily it did arrive.
So make sure you check the bus schedule if you are going for a tour/taking train in the city centre!!!
RRumman NizamI had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.
GGuest UserLovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
KKit ManInside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
GGuest UserComfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk.
Reasonable choice of breakfast items, unfortunately no pastries though.
Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.
GGuest UserThere are supermarkets and gas stations nearby, free parking, plenty of parking spaces, very convenient. Stirling Castle is very close, 10 minutes' drive. We arrived at Glasgow Airport early and arrived at the hotel at 11 o'clock, but we were not allowed to check in early, so we had to leave our luggage at the front desk first. We had been on a flight for more than ten hours and wanted to go to the hotel to take a good shower and take a nap before going out to play, but this hotel was unwilling to let us check in early.
NNick EnglandThe room was large and clean and the front desk reception was pleasant and helpful. The hotel lounge and dining areas were large and bright. The decor was drab and dated with extensive use of ugly carpet and wallpaper everywhere.
The bizarre shower mixing valve arrangement resulted in the bath tub filling up very fast when taking a shower. The pivoting glass shower door/deflector arrangement made it difficult to impossible to keep shower spray from ending up on the bathroom floor. The bathroom door had no proper handle/latch/lock for privacy and was only held closed with a magnet. Finding parking was a horror story. All regular spots were taken and what was left was utter chaos. Everyone else had just improvised and parked wherever they could find a spot along the drive, on the grass etc...
Wi-Fi did not work throughout the ENTIRE stay. The reception staff indicated that the router was likely ”overloaded”. They reset the router but it didn't help. There were no physical LAN drops in the room either.
We paid 20 pounds for a breakfast that was at first non-existent (buffet style - almost empty to empty warmers). When we entered the dining area there were few people but many...most tables covered with dirty dishes, cutlery etc...After an extended wait food trickled out. In the mean time we had to search for the coffee (INSTANT coffee made en-masse). The actual food offerings were ok once they appeared but many items were reheated pre-packaged items and there were almost no heathy (fruit, plain yogurt etc...) options.
GGuest UserWe were treated like royalty at the Hotel Colessio. The Bruce Suite was a perfect and luxurious place to spend my memorable birthday night. The welcoming staff were attentive, sweet, and helpful. It was so convenient to walk to sites we wished to tour. The bed and amenities led us to a good night's sleep and we savored the delicious breakfast. We have wonderful memories of Hotel Colessio!
GGuest UserPrime location to local historic heritage and shopping hob within walking distance! Room is well equipped and the breakfast hall is spacious with high quality food and coffee
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