Hotel Dengan Bar di Stirling, United Kingdom

I had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

Hotel has free carpark which is convenient. Petrol station and Morrison nearby Staff are friendly, but unfortunately we made the breakfast lady unhappy because stayed for breakfast beyond 9:30am Room is quite small but clean, not enough space to open up our two baggage. Bigger room will be perfect.

The hotel is a very old building, very close to the castle. The room facilities are a bit old, but also complete. The room is large and the hotel is very convenient to go anywhere! Very good stay experience

The location is perfect. On the half hillside, the castle is going up. Going down is the place where the commercial street eats. The hotel room is relatively spacious and relatively new. Parking is free. The female front desk on the day of the stay was very friendly and very welcoming. I also said that I saw the Chinese credit card for the first time and felt very good. However, breakfast, originally done very well, half buffet, half-meal, good quality, that is, the price was told at the time of check-in, if you add two people 15 pounds on the spot, I also confirmed it because I felt cheap. As a result, the check-out received 19.8 pounds. The gap is not big, but when the argument is different, the front desk of the next day does not confirm it, and it directly denies it. The perfect experience was deducted from the next day's female front desk.

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

There are supermarkets and gas stations nearby, free parking, plenty of parking spaces, very convenient. Stirling Castle is very close, 10 minutes' drive. We arrived at Glasgow Airport early and arrived at the hotel at 11 o'clock, but we were not allowed to check in early, so we had to leave our luggage at the front desk first. We had been on a flight for more than ten hours and wanted to go to the hotel to take a good shower and take a nap before going out to play, but this hotel was unwilling to let us check in early.

The breakfast is simple, the location is easy to find, the scenery is beautiful by the lake, the rooms are small, the facilities are old, pets are allowed, there is a bar and resident singers in the evening, the atmosphere is good, the price is high

Nos alojamos allí al estar situada en la carretera entre la isla Skye y Glencoe camino a Edimburgo. Hotel acogedor y con un bar muy agradable para tomar algo y cenar.