Hotel Dengan bar di Niigata Prefecture, Japan

Had informed the hotel to let us have room side by side or same level months before arrival but when check in even having more than 300 rooms they cannot put us at same level and split the parents and 3 children to different level. Is quite annoying for a big resort to messed up like this! Felt is a bit overpriced accomodation. Location is at a corner or Myoko so a bit far if not car to Akakura or town area. Lotte Arai ski slopes have many slopes which is closed so not so fun. Breakfast is good. Can choose The Plate (western) or Asahi (japanese) buffet. Onsen is convenient at level 2. Parking is at The Lodge. So it want convenient to car park then book The Lodge. But the main locker and ski walk out is at Arai Building

We would like to express our heartfelt gratitude for your exceptional kindness and support. Yesterday, we were unfortunately involved in a car accident. The hotel was very understanding and kindly allowed us to reschedule our stay to another day. We were deeply touched by your flexibility and consideration. Today, we experienced another accident in the mountains. During this difficult time, one the staff was incredibly kind and supportive. She helped us communicate and translate with the police, ensuring that we could clearly explain the situation and receive assistance. Her help was truly invaluable in getting us safely rescued. In addition, the hotel manager and staffs generously drove us from the police station back to the hotel and assisted us with the necessary follow-up arrangements. Their patience, compassion, and willingness to go above and beyond their duties meant so much to us. We are truly grateful for the care and support we received. It has been a blessing to be guests at Oosado Hotel, and we will always remember your kindness.

This is one of the best hotels we've stayed in, we enjoyed all the little details - free flow of coffee and tea with snacks throughout the day, complimentary light pastries for breakfast and happy hour with free plum wine and sake. The onsen, both public and private, is so cosy and relaxing. And the overall design of the hotel, utilizing the previous farmhouse as the foundation, created a quaint yet calm space. Yes it's a little pricey stay but we would def come back again if we're heading to Minamiuonama.

The ski-in/ski-out access to the hotel was incredibly convenient, making it a one-stop shop for dining, entertainment, and relaxation. Although the room was small, it was well-equipped, and the view from the window was quite lovely. My only issue was the incredibly loud noise from some equipment that started around 6 AM each morning, waking me up three days in a row. Additionally, the hotel's dining options were all pretty mediocre and not great value for money.

One of the loveliest ryokans we've ever stayed at in Japan, wish we stayed for longer. Every part of the hotel is so beautiful and serves as a lovely photo backdrop. There is a lounge with coffee/tea in the mornings and alcohol and snacks in the evening. There is also a playroom (suitable for infants to 6years old). Service is top notch, everyone is so helpful and friendly. Extremely easy to communicate with them as the staff can speak English well. They gave us a map and told us where we could go for food or to the ski resorts and gave a lot of local advice. They provide all the amenities you need. They even have rain boots that you can borrow and wear in case your shoes are not waterproof. It snowed heavily while we were there and the staff are super attentive - they asked where we were headed to and suggested for comfort, that we wear the hotel's rain boots as they knew my partner's shoe wasn't waterproof/suitable to walk through the snow. Rooms are very clean, big and comfortable (only that the futons are a little thin). The onsens are rather small, but the outdoor onsen is so beautiful. They provide a shuttle service to the train station (upon request) , although it is a relatively short walk - 5mins - and easy to walk if there is no snow. 7 eleven right next to the train station and New Days inside the train station. We loved every single thing about this charming lovely hotel and we will definitely be back if we are in Echigo Yuzawa.

This hotel is quite popular, and I managed to book it two months in advance at a great price, which included breakfast. I highly recommend the traditional Japanese tatami rooms – they're spacious, have fantastic views, and I even got lucky enough to capture a photo of the 'sun-kissed golden mountain'! Plus, the hotel offers a dedicated shuttle service to and from the station at set times, and their dinner was unexpectedly superb. We had a private room for our Japanese meal, which was both refined and delicious. There are over 10 types of hot springs (onsen) available, and they were clean and not crowded. All in all, I highly recommend this place.

This is a hotel I'd definitely stay at again. It's super close to Yuzawa Station, just a 3-minute walk away. All the good restaurants in town are basically right around here. The room was really comfortable, and they even provided freshly ground coffee and a great selection of tea sets so you could brew your own. The hot spring was fantastic; the public bath was already so relaxing, and the private baths were even better – free and no reservation needed! Breakfast was also delicious, though the portions were a bit small. And there's free late-night ramen available, which tasted amazing.

NASPA New Otani Perfect family stay with spacious rooms and great snow park for kids! ”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy. We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped. The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities. We are already planning to come back and stay here again next year! Highly recommended for families.”

I chose it with rice and source hanging water in Uonuma. Anyway, the hot water was good. The hot springs that you can enter while cooling in the open air are exceptional. My skin became chewy and I was happy with the smoothness. The building is old but the interior is clean and I like it with fashionable furniture. I also like the service between reasonable distances. The rice for dinner was as good as expected and delicious. However, the set meal was fried meat and fish and fried fish oyster set meal, but it was heavy for me. But all the side dishes were delicious with 4! I thought that there was an attractive okazu in the single item, and if there was a set of rice miso soup side dishes, I could assemble my favorite dinner with a single item 〜. It was a nice inn where you can see the rice fields after harvesting and the autumn mountains 々. The heron was taking a rest on the roof.

It's like you're back at your grandmother's home in the country. It was a tasteful inn. there's a place where you can be witty when you come with your friends. It seemed fun. we wanted to go to the jade coast. thank you for your help here. It was close to the coast and enjoyed the morning walk.