Hotel Dengan bar di Gangwon State, South Korea

The hotel room was clean, big and comfortable. I had lake view. The hotel is located near the lake, the beach and restaurants as well as convenience stores and bus stops. Gangneung Coffee Street is a bus drive of 15 minutes away. However, I was shocked when the staff informed me about the admission fee for the swimming pool: 30.000 korean won!!!! It is not mentioned on Trip.com neither ***********. Anyway, the admission fee is far too high. I have chosen the hotel for its swimming pool. Next time in Gangneung, I will choose another hotel: this hotel only offered a clean and comfortable room, for a high price, but Gangneung has many hotels with clean and comfortable rooms, that are also located nearby the beach, lake, restaurants and bus stops, but for a better price.

Nice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.

While clean, the room was much smaller than I anticipated. Check-in took an incredibly long time; I waited for three hours! They claimed to be following check-in numbers sent via KakaoTalk, but this wasn't actually the case. Someone making a lot of complaints was prioritized, and the whole situation was just chaotic. The room was surprisingly small and looked nothing like the photos. I was assigned to Building A, but the pictures on Trip.com were completely different from the room I received (I suspect they were of Buildings B and C). I initially wondered if the hotel had given me the wrong room, but upon re-examining the photos, the very last one did seem to be of Building A. Honestly, I feel deceived, having chosen the room based solely on those initial, misleading pictures. The swimming pool also incurs an additional charge of 80,000 KRW per person (I didn't use the pool). There's a bakery area, and its lobby is so close to the pool that everything is visible from there. While waiting for check-in, I had coffee in the lobby, and it felt rather awkward seeing people in their swimsuits so close by. Breakfast is divided into two time slots, so you must arrive at your allocated time. The coffee service, where staff pour it for you, was also quite inconvenient. Normally, one would get coffee from a self-service machine, but here there's a dedicated 'coffee zone' where you have to place an order with staff. When there's a queue, you end up waiting with your food in hand, which is truly inconvenient. And the coffee wasn't even exceptionally delicious. Despite having three staff members at the coffee zone, the whole process felt incredibly inefficient. The breakfast food itself, however, was tasty. Oh, and a quick note: Netflix isn't available in the rooms, haha. I honestly think the Lotte Resort, where I previously stayed, is far superior. Their rooms are much more spacious, the pool is complimentary, and it definitely has a more luxurious vibe. Breakfast at Lotte is also tastier, in my personal opinion (and you *can* watch Netflix there!). To sum up, Cassia offers breathtaking scenery. The breakfast was varied and delicious! However, I feel they haven't made effective use of the hotel's interior space. It's genuinely vast, and as you wander, you encounter tables, uncomfortable chairs, and very large art books on display, but it all feels a bit forced and out of place. I never felt like sitting down and relaxing on the chairs, which were also uncomfortable. The overall interior design felt somewhat unkempt and disjointed. It's a shame such a large space wasn't utilized more thoughtfully. Next time, I'll probably opt for Lotte Resort over Cassia.

The hotel is located 3 streets away from the ktx station, not more than 10mins walk with heavy luggage. And 20mins walk to the Jungang Market & shopping districts. Plenty of bus stops around the hotel. Convenient store around the corner. The two guy receptions I met during my stay were super friendly and helpful even though they don't speak much English, and I felt very welcomed. The basic room was perfect for solo travellers, may be slightly tight for a couple. Everything was clean and well maintained. There is not only a hairdryer, but also a straightener provided in the room. The shower's water pressure was good, and had an electric bidet. Bed was just right, streets weren't noisy at night, and I had a comfortable sleep throughout my stay. The housekeeping lady was lovely and taught me how to operate the A/C. Probably just the TV was hard to use as it was all in Korean (but should be able to connect with Netflix). There are public PCs and washing-dryer machines with detergent provided at the lobby, and a lounge stocked up with instant noodles, breads etc. Everything mentioned above is free for guests - a big plus! Just right opposite the hotel there is a potato soup restaurant - which is the best food I had in gangneung! I definitely want to be back, and recommend to anyone making a trip to gangneung.

Excellent location (I mean EXCELLENT) as it's 5 min away from the entrance of the park. It is easy to get to by bus no 7/7-1 and by taxi. The hotel looks a bit old from the outside but it is tastefully decorated on the inside and they keep very well in line with the English theme. The rooms are clean and spacious, with very nice views. They have a nice space to put things away and a small fridge. Our shower unfortunately wasn't sealed from the shower door so we ended up with water in the whole bathroom (difficult to control with a 6'4 partner). It has in house laundry and a small grocery shop that saved us one day it was raining too much to head back to the restaurant area. Really recommend if you're visiting the park (or Sokcho as it's also 15-20 min away by bus). Very friendly staff.

The condition of the convention tower room was good. The snowy scenery was also very nice. There were many places to go and things to do for a vacation, so it was good. The water park, swimming pool, sauna, Unamjeong, casino (Kangwon Land), gondola, skiing, sledding, etc. were spread out, so it wasn't too crowded even though it was a holiday, which was even better. ㅎㅎ I'm even more satisfied because there's something for everyone, from children to adults. It's a bit far to get there, but it's definitely a vacation, so I'd like to visit again^^

This resort is great! It's not crowded at all, even on the slopes, so we had a truly relaxing vacation. Getting to the ski resort was super easy and convenient. We were lucky enough to catch the tail end of the spring snow, which made my child incredibly happy. The breakfast spread was excellent, and they even had good quality packaged juices and yogurts. It's really an ideal spot for beginner skiers to settle in.

The board walk was closed and I didnot realize at the time of booking so it was quite disappointing. Other than that the accommodation was good.

The view was great, the price was reasonable, everything was great, but the single bed mattress was too hard and slanted to one side, making it impossible to sleep. Fortunately, the double bed mattress was fine, so I moved there and slept there. The single mattress seemed to need replacing.

The hotel was clean, but I found it a bit inconvenient that there wasn't a water dispenser in the lobby or hallway. The electric kettle in the room seemed old or poorly maintained, as it had some white residue inside, making it unhygienic. I had to go all the way to the main building's Blue Wing just to find a water dispenser, which was quite a hassle.