Hotel Dengan bar di Penang, Malaysia

The accommodation was spacious, with clean bathroom facilities and beautiful scenery, which made us feel relaxed and happy. Although the location is a bit far from the city center, the overall value for money is high, and it is highly recommended. The scenery and service were all wonderful. However, the parking lot was terrible. Don't park upstairs; there are countless narrow, winding turns that will make you dizzy and easily scratch your car.

A beautiful and peaceful hotel, perfect for taking a break and unwinding from a busy work routine. The room was spacious, comfortable, and beautifully designed, making the stay even more relaxing. The stunning beach view was definitely one of the highlights — waking up to such a beautiful view was truly refreshing. Overall, it was a wonderful place to relax, recharge, and escape from the stress of work.

The hotel is very new, spacious, and the facilities inside are also brand new. Every staff member is very polite. There's a large balcony with sunset views and an infinity sea view. The breakfast is also very rich, offering a variety of international buffet dishes. There's also an infinity pool where you can watch the sunset. One evening, we even opted for the buffet dinner at the hotel, which had a great selection and delicious food. It's just a 5-minute drive to Pantai Batu Ferringhi, where there are many different restaurants offering various cuisines, including beachfront dining, where you can enjoy fire shows at night. There's also a night market nearby for a stroll!

Hotel average. Not satisfied with the difference in check in counter&the deposit is quite high for average hotel. Receipts for deposit provided only by request. The pressure for toilet bidet is too slow. Room is clean & spacious however the pillow is too light&causing a headache in the morning. Charge for parking is too high & unacceptable for guest shoud be waive.

Check-in at 3 PM, but we were kept waiting indefinitely – incredibly inefficient. Each time we asked, they'd say they'd call us when the room was ready. This practice for a five-star hotel is absolutely ridiculous. I really appreciate Trip.com's proactive communication; they were far more helpful than the hotel itself. While staff offered welcome drinks in the waiting area, the lobby was stiflingly hot, feeling like it only had fans, and never cooled down. The room was dated, with a noisy air conditioner, and nowhere to hang clothes to dry. The sink water had an odd smell, and the disposable shower head turned yellow after just five minutes of use. From then on, we used filtered water from the shower for washing our faces and brushing our teeth. The hotel beach was unusable; the sand was rough and hurt our feet. The restaurant food was expensive and unappetizing. Breakfast offered a variety of dishes, but over half of them were curries or similar, which I can't even imagine tasting. Even toasting bread was a struggle; one cycle wasn't crispy enough, but two cycles burned it (even on the lowest setting). Avoid the seafood congee; it's too fishy. The room was very damp; towels wouldn't dry after a shower. The front desk exchanged laundry tokens; it was 30 RMB per wash/dry load. For drying, the left machine only had a 40-minute cycle with no time selection, which wasn't enough for a larger load of clothes. Other staff members were very friendly, but honestly, if you're looking for a beach experience, you'd be much better off at a place in Bali.

Beyond imagination good! It's not very close to George Town, about a 15-20 minute drive, but it was fine since we were self-driving. Parking space was very ample. You can use your credit card to tap for parking, and the fee will be waived. The hotel's facilities are very new and clean. The room was large, comfortable, and spotless. The front desk offers a complimentary drink daily, you can choose between coffee, black tea, or orange juice. However, there's no water provided in the room, but there are water dispensers in the hallway if you bring your own bottle. The downside is the soundproofing is a bit poor. Some people nearby would sing morning prayers early in the morning, so light sleepers will definitely wake up. Also, the room cleaning was a bit haphazard and could be done better. Overall, highly recommended if you're self-driving! It would also be okay if you use Grab.

This hotel was arguably the best value for money on our entire Singapore-Malaysia trip. The overall style is an unfussy, beachfront vibe. The basic room type, priced under 400 MYR, all come with balconies and are located in the main building on higher floors. We paid a little extra for a room type that required us to go down from the main hall and take another elevator; it was on a lower floor but closer to the sea, with a very large balcony and expansive views. It has all the standard resort amenities, the common areas are pleasant, the private beach offers fantastic scenery, and the sea-view restaurant is also quite good, especially the 38 MYR set menu which is excellent value.

My recent stay here was nothing short of perfection. From the moment I stepped into the lobby, the customer service was outstanding. The front desk staff greeted me with genuine warmth, made the check-in process seamless, and offered fantastic local recommendations that really elevated my trip. Every employee I encountered went above and beyond to make sure I felt welcome and cared for. The room itself was immaculate. Spotlessly clean, beautifully appointed, and incredibly comfortable. The housekeeping team does an incredible job maintaining high standards—fresh linens, pristine surfaces, and thoughtful amenities made coming back to the room each evening a total luxury. The location couldn't be better. It is centrally located with convenient access to key attractions, dining options, and public transit, making getting around effortless while still offering a peaceful night's sleep. If you are looking for top-tier hospitality, immaculate accommodations, and an unbeatable location, look no further. I will definitely be returning on my next visit!

I highly recommend this hotel! We stayed as a family of four (two adults, two children) in a Rasa twin-bed suite with breakfast included for two, and there were several things we absolutely loved: 1. The beds were large enough to be pushed together, making it very comfortable even without an extra bed. 2. Breakfast was free for the children, and both afternoon tea and the lounge bar were enjoyed by all four of us. We didn't dine at the executive restaurant; the buffet breakfast area offers a very pleasant dining experience right by the sea. 3. The location is also very convenient. It's at the northernmost end of the main beach area, but it's only about a 15-minute walk to the restaurant with the firework show. You can also take the shuttle bus to Shangri-La and walk from there to save some energy. 4. There are many dining options. The Long Garden food court has a lively atmosphere, and for other restaurants, I'd recommend checking reviews. 5. The natural environment is impeccable, perfect for relaxation and enjoyment. The Rasa wing also has an exclusive pool for guests aged 16 and above. If you have children, the pool at Shangri-La is a bit more fun. The only minor drawback was that the air conditioning blew directly on us, which slightly affected our sleep. Regarding concerns about it being an older property, it's generally very well-maintained, and the hygiene conditions were excellent. Overall, a very comfortable stay.

This is a relatively new hotel. The breakfast is rich and varied, and the rooms are clean! The service is excellent! I've stayed in many hotels, but this one has the most extensive breakfast selection – they even have salmon! The only minor drawback is that finding dinner options nearby can be a bit inconvenient, although there's a 7-Eleven downstairs.