Kemudahan pilihan: Ruang menunggu eksekutif, Kafé, Karaoke
Hebat
1894 ulasan
9.1/10
1 malam
Daripada CAD 90
Semak Ketersediaan
Lihat Semua Hotel Dengan bar di Penang
Terokai Ulasan Tetamu Hotel di Penang
Lihat semua
8.6/10
Very Good
AAnonymous UserLet me start with the location.
-a little bit far from the center, had to drive around 5-10 mins to reach nearest 7e. forget about the other attractions, it needs more than 30 mins from the hotel.
Staff.
-i dont know but i feel like not helpful enough. they could’ve done better for the so called “5 stars” hotel wannabe.
Cleanliness.
-well it was clean BUT! right when we entered the room we saw the notice of the charlie ants. we were so scared to touch the floor with bare foot as i lost count on how much we had seen and managed to kill the insects on our own!
Buffet.
-was ok, not the best. many verities to choose from. well at least they tried.
Facilities.
-they won this time. my only complaint was the insects on the floor and walls of the toilet.
ZZuileThe hotel staff were incredibly dedicated and responsive to all our requests. The room was clean and tidy. The beach behind the hotel is a bit small, but it's shared with the neighboring hotels, so you can walk along it, and the scenery is still beautiful. However, the hotel's internal landscaping is fantastic. It's definitely worth another visit.
GGuest UserThe hotel is about 40-50 minutes from the city center and roughly an hour from the airport. If you're not in a rush, public transport is an option. Arriving at Penang Airport at 7:30 AM, it was perfect to grab breakfast before checking into the hotel. We added an extra bed, which was quite low, like a camp bed. We asked if we could get another mattress, and they said they'd check but never got back to us, so we just let it go. For our 5:30 AM return flight, we pre-ordered a takeaway breakfast the day before. The balcony was very spacious with expansive views. The private beach was just okay, a bit rocky underfoot. The entertainment activities were a bit underwhelming; they said 10 minutes but we only got about 3 minutes of actual play. There were staff who spoke Chinese, so communication was no problem. There are no dining options right by the hotel, but there's a restaurant called 'Da Dong Seafood Restaurant' that's pretty good and offers great value for money. You might have to queue during peak hours, and getting a taxi back could incur a surcharge.
GGuest UserWe had a wonderful stay at PARKROYAL Penang Resort! The resort is beautifully maintained, with direct beach access, spacious and comfortable rooms, and excellent facilities for both adults and children. The breakfast buffet offered a wide variety of delicious options, and the pool area was clean, relaxing, and perfect for families.
PPetrelHad a fantastic stay! The room was spacious and very comfortable. The free parking was a huge bonus. 👍🏻👍🏻👍🏻
Unlike other hotels that offer a welcome drink, Sho Hotel provides a complimentary coffee/tea/orange juice every single day. If you stay for several days, you get several drinks – it's such a thoughtful touch! I'd redeem mine every morning before heading out, and the staff would put it in a to-go cup for me to take with me. Absolutely delightful! ❤️
Sho Hotel will definitely be my first choice next time I visit Penang!
AAnonymous UserViews are really good. Overall experience ok but there is no lift from carpark to lobby, only staircase.. recommend to drop luggage before going down to basement carpark else you have to carry up which is quite inconvenient
Another downside is soundproof not really good. Especially when the crew cleaning room beside, we can hear the vacuum and some noise early in the morning around 8-9am 😔
AAnonymous UserThis time I booked the Garden Wing, and the hotel facilities are indeed quite old. There was no welcome drink during check-in, and they even offered me a discounted rate to switch to a room with a less desirable view. If I were willing to accept that, why would I have booked this room in the first place? The greenery is impressive, with ancient trees everywhere, which is quite spectacular. The beach is also nice. However, the hotel's soundproofing is really poor; you can hear every little sound from the surrounding rooms crystal clear. I feel like this might be a common issue with Shangri-La hotels in Malaysia. The hotel breakfast is decent, with a good variety, but there isn't much change day-to-day, so it gets repetitive after a couple of days.
AAnonymous UserOverall, I had a pleasant stay at Crowne Plaza Penang Straits City. The hotel is new, modern, clean, and well-maintained, with comfortable rooms and excellent facilities. The overall ambiance made for a relaxing and enjoyable experience. That said, there is room for improvement in the service quality. The hospitality from the reception team and the kitchen staff could be warmer and more welcoming.
Overall, it’s a great hotel with excellent facilities and a comfortable stay. With some improvements in customer service, it has the potential to be an outstanding choice for visitors to Penang
GGuest UserThe hotel environment is really nice, facing the sea, and you can enjoy the view while having breakfast downstairs. However, the facilities themselves are quite old. The hot water for showering at night was unstable, and the room lighting was a bit dim. For breakfast, they offer Western, Chinese, and Indian options, but the variety is quite limited.
The night market downstairs is great, and there's a Lotus (supermarket/shopping center) about 500 meters away. Overall, dining options in the immediate vicinity are sparse. There's a bus stop about 300 meters away where you can catch the 101 bus, which takes about 40 minutes to reach the city center.
GGuest UserI was very satisfied with the service. I got bitten by leeches while visiting the Rafflesia in Ipoh, and the front desk promptly provided band-aids when I called. I saw some reviews on other platforms saying the breakfast wasn't good, but I personally found it quite nice. They had freshly squeezed juices and a variety of international cuisines, making it perfect for a vacation.
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