The room is an average size, but compared to typical room sizes in Osaka, it feels fairly spacious. Since we’ll be driving, the location isn’t a big issue—but it does seem a bit inconvenient unless you’re mainly planning to go to the zoo.
Try to avoid staying near the cleaners’ station at the end of the corridor. They were extremely loud, and we were woken up around 7 in the morning by their chatting. We stayed for 2 days, and this happened for 2 days.
Hotel berhampiran Arima Onsen Hotspring,Kobe32.2% pelancong memilih kawasan ini
PPengguna Tetamu2025.10.17
This onsen was pure bliss. The hot spring water was so relaxing, the scenery was stunning, and everything was super clean. I felt completely refreshed afterward. One of the best experiences I’ve had in Japan — highly recommended!
This place is awesome!! I can feel that a lot of thought has been put in when they came up with services/things the hotel guests might like to have eg extensively long hrs for public bath, free ramen for supper, free icecream after bath, free yakult kinda drink for morning, massage chair, manga comic books to read, free dessert and water in fridge in room ….and the hotel is close to merikan park as well as train station! Absolutely loved my stay!
First time staying at a Dormy hotel inn and super impressed with the level of hospitality for the price!
1. Public onsen and sauna are available on the top floor. Gender segregated with both indoor and outdoor (rotenburo) sections and the usual amenities. Only the sauna is closed overnight, the onsen remains open. Washing machine and dryer are available on 12F too. The washing machine is free, the dryer is not.
2. Free refreshment once you're done with your onsen. Ice cream at night and probiotic drink in the morning.
3. Free serving of ramen (yonakisoba) at night from 21:30-23:00. Head over to the restaurant at 2F.
4. Breakfast buffet is available and it was honestly quite decent for the price.
Would stay at Dormy again if I return to Japan 😊
Really best of the best, location (5 mins from shin kobe station, subways local trains to hotel, ropeway and herb gardens etc). Best service upon check in, best food, best room. No words to express my happiness during my stay in this hotel.
Location is good. Room is quite new. However, we are located on the 1st floor and directly on 2nd floor is the breakfast dining area. Hence, we were woke up around 5.30am by staff footsteps above, setting up the breakfast. Wall is very thin. We were unwell after eating the dinner sashimi that night. We chose the last dinner slot at 6.30pm. Both had diarrhoea, vomit and fever.
First off, this location is a bit out of the way, if you intend to stay close to the downtown...you have to take the ”Portliner” a few stops.
No issue for me, but did not realize this when I booked.
I chose it because of the onsen / sauna, and I was very satisfied: this was the best sauna / cold tub I had in Japan (so far).
Was hotter (and colder) than anything else. The actual hot-tub was good too, but I focus on sauna > cold tub cycles more than anything.
Rooms are new and look good, if not a bit small. As expected.
Stay for a night if you are on the fence...use the onsen...have a coffee-milk afterwards. You'll feel great.
Rooftoop bar / restaurant was nice as well and very friendly staff!
it was a nice stay but the room was quite old. the reason i stayed in this hotel was because the gym but apparently not everyone can use it and i think this is something that should be told prior of booking.
Hotel berhampiran Arima Onsen Hotspring,Kobe32.2% pelancong memilih kawasan ini
PPengguna Tetamu2024.06.01
Arriving at night, you'll need to walk for around 10 minutes from the train station to reach the hotel. They offer a free ride to the station only after check-out, so if you want to explore the area before leaving, you'll need to store your luggage at the station. The hotel is overall very nice, comfortable, and offers a substantial breakfast.
Menakjubkan
93 ulasan
9.4/10
Harga bermula
€ 136
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan spa di Hyogo Prefecture
Terokai Ulasan Tetamu Hotel di Hyogo Prefecture
Lihat semua
9,2/10
Great
YYUK FUNGThe hotel is situated within the Awaji Island Park theme park. Guests need to first park their car at Parking Lot F, then call the hotel to arrange a shuttle pick-up. If your mobile phone only has data and no local calling minutes in Japan, you can use the hotel's direct phone located at the park entrance to contact them. A dedicated vehicle quickly arrived at the park entrance to pick us up, and it was less than a 5-minute drive to reach the hotel premises.
Upon arrival, we checked in at a charming little cabin and were offered a dessert and a welcome drink.
Even though I wasn't staying in a themed room, the cabin was incredibly spacious and comfortable, featuring a large balcony. The room was stocked with fresh fruit and snacks, and the minibar drinks were complimentary.
Even though it was late May, the evening temperatures were quite low. The hotel thoughtfully provided coats and blankets. Unfortunately, it's a shame it was too cloudy to see the stars.
What truly stood out was the exceptional attentiveness and friendliness of all the staff members – they were impeccable. No wonder their Google ratings are so high!
For dinner, we enjoyed a Western-Japanese fusion Sabusabu meal. Each pair of diners received a platter of purple sea urchin, which was hands down the most delicious sea urchin I've ever tasted.
If I ever have the chance to visit Awaji Island again, I would definitely choose to stay here.
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
DDaria GrWe stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
GGuest UserEnjoyed our stay and experiencing our first onsen and kaiseki!
They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site.
Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style.
Quiet, clean and futon bed was surprisingly comfortable.
It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them.
It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations).
A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.)
Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
TTuxiandarenThe hotel management is excellent, and the service is superb. Special shoutout to the concierge team! They handled luggage storage, weighing, and guided us with the airport shuttle baggage recording flawlessly. ❤️❤️
The Kansai Airport shuttle offers direct service (though infrequent). Alternatively, you can take a bus to Sannomiya, which is just one subway stop or a 1600 JPY taxi ride from the hotel.
The hotel lobby is on the fourth floor. Take the escalator down on the north side, and you'll be on the second floor of JR Shin-Kobe Station. The first floor hosts express bus stations for Arima Onsen, Mount Rokko, and Tokushima, as well as the city sightseeing buses (the 230-yen elongated bus and the 300-yen retro trolley) which go directly to Kobe Port Tower, IOIO, and vintage trend stores.
On the west side, the elevator on the first floor leads to Nunobiki Herb Gardens and Kitano Ijinkan. B3 has a large supermarket, a 100-yen shop, and the Shin-Kobe subway station.
Even though the hotel shows its age, it's well-maintained. I stayed on the 23rd floor this time, and the room was spacious. 😓 During Typhoon Rosing (6.2), the hotel creaked all night, which was a bit scary. 😂 Breakfast on the fourth floor is a rich buffet with many Kobe-exclusive delicacies, and it's absolutely delicious. You can also opt for a Japanese set meal on the fifth floor.
HHiro771024This hotel is super convenient, just a 5-minute walk from Motomachi Station on the JR line in central Kobe. They even have a natural hot spring bath, free ice cream, Yakult, and ramen for a late-night snack! However, because it's so popular and there are a lot of guests, you often have to queue for breakfast. On a few days, if we went a bit later, there were no seats left, and we missed out on breakfast entirely.
GGuest UserBy far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
GGuest UserLike the quaint yet very elaborate ryokan style of living. The onsen may not be as big and fancy as in noboribetsu but it is still comfortable. I subscribed to their dinner and breakfast which was pretty good. I definitely live the wooden bathtub in my room. They have shuttle services to and from Arima Onsen region. The only complain I have is the weak wifi.
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
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